Excellent assistance from CJ in the service department as well as everyone else behind the scenes to keep my aging Audi up to spec for emissions requirements

Bobby always does a great taking care of me and my A4!

Always professional, always a great experience. Doubt I'll ever own anything other than an Audi. Christina is my go to service representative and is amazing, but even the few times she has not been available, the experience has always been top notch.

Excellent experience with this dealership.

Always take care of my issues even though there are not that many.

Just a pleasure to work with them. 5 Stars all around!

Outstanding customer service! We just moved to Nashville & this was hands down the best experience at an Audi dealership we have had. A huge thank you to Rodney in the service department for taking good care of us and going above and beyond to make our visit A++++! Thank you

Took great care of us. Fast, easy, and we felt well taken care of.

I'm very pleased to be working with a proper Audi dealer after my multiple misfortunes with Audi Louisville. Audi Nashville has been very helpful and even generous in helping me correct all the wrongs. I felt as ease dropping my vehicle off at the service department. They did a phenomenal job with all aspects you would expect i.e. highly friendly and helpful greeting upon arriving, full transparency and ease with service representative, covid safe, and also and overall sense of my car is going to be taken care of properly. Thank you Audi Nashville!!

Samson Huy is truly an exceptional salesperson and ambassador for the Audi brand! He helped me drop off my rental car, took the time to explain all the features of the car, and showed he cared about me as a client through all his actions and thoughtful treatment by listening and understanding my needs. Best car purchase experience ever! Thank you so much.

Good service and was satisfied overall. Only wish there were a closer dealership in my area.

Service was great upon arrival to finish. I was very pleased

I went to Audi they did a great job repairing my car. The representative was very knowledgeable in what she was doing, and the serviceman also did a great job repairing my cooling system. I will always take my car to the dealership.

Salesman Joe Virgen was professional, transparent and a big help as we were buying a car from a city we live 3 hours from. He promptly returned phone calls and followed up with every unanswered question he didn't know. I would definitely recommend using him. Honestly we didn't have an encounter with anyone but him. He handed every aspect of our deal from beginning to end. He could easily be the manager!

The best car buying experience I've had. This was the third Audi dealership we had been to in 3 days. After dealing with some frustrating dealerships and being misled, we were happy to be put in touch with Jeff. We called and arranged everything within an hour and put a deposit on the car the night before. Picked it up the next day and we were in and out within 2 hours. Thank you so much to Jeff for helping us find our car and putting together all the loose ends!

Easygoing purchase experience, great sales rep (Thomas) service (Bobby) and our finance experience was excellent (sorry, forgot your name!). First Audi and we love it

I'm very pleased with the service I receive at this dealership.

It looks as if the vehicle I wanted to buy is no longer available, but I wanted to leave a review as I found the dealership to be very easy to work with and not shady or pushy at all, and I cannot say the same for most other dealerships I have been to. I would gladly consider buying from them if the need arises again. Unfortunately the vehicle was just at a price that I needed to add proof of income of my husband on to my own, and as he has a new job and gets paid once a month this took a few weeks. They were very patient throughout the process, but it seems I am too late and will have to go with another vehicle in a different location as the type of vehicle I want is very specific. I worked with Jose and I recommend him.

Great service and friendly staff

Always a pleasure to deal with Audi of Nashville. Bobby is the best!

Audi of Nashville took great care of me! The entire experience was very good. Everything was done in a timely manner.

Xavien Clemmons was our salesman and he was friendly, professional, and answered all our questions. The entire staff was great! I am VERY happy I chose to do my business there!

Great customer service at my last visit!

Awsome experience these people are very upstanding and reputable!

Other than not being greeted and having to speak to the receptionist to see a salesperson, we had a great experience. Aric was fantastic, patient, and knowledgeable and the Q3 is head and shoulders above the competition.

That's pretty much the only place to get an AUDI OEM parts here in Nashville, guys at the part department are knowledgable with the good attitude. Also, on my last visit, I grabbed me very reasonably priced cool looking AUDI t-shirt and a hat - everybody needs one, right?:)

We have used Audi of Nashville for years and highly recommend them to everyone. Bobby Patterson is our go to service representative. We trust him with all our service needs.

Bobby Patterson always takes great care of me! He has a car ready for me, he keeps me informed of the service being provided and calls if there is something I need to consider. He's the best service person I've ever had.

Benton is excellent at his job. He was the one who kept in touch with me. I told him what we were looking for. My husband walked into the showroom and saw the Moonlight blue metallic that he loved! Benton got one for us to drive and we loved it!!! It was the only car we drove and we purchased it. I had been looking on line for a long time and I loved the ratings of the Audi Q5. Benton showed us how to use everything and showed us all the features! He was great at explaining everything to us. He said to call if we needed any help. Very pleased with how smooth this purchase went. Andrew was great in helping us with the financing. Would highly recommend Benton and Andrew and the dealership. All were very professional!!!

Seamless process from dropping off the car and picking it up at the time I was told it would be ready.

Bob was fantastic. I was able to do everything Pertaining to the deal, including my trade in, over the internet and text. I live in Memphis and needed to have this done from a distance. Perfect

Bought a used S5 Sportback from these guys. Flew from STL to Nashville. They picked me up from the airport and drove me to the dealer to check out the car and finalize the deal. Benton was super helpful, and straightforward. I hate aggressive sales tactics and these guys were just the opposite. Really a great experience all around.

Just bought my second Audi and each experience has been great! Christina, Karrah and Jose are so wonderful to work with!! Always amazing customer service!! I highly recommend buying from Audi Nashville

Great service - friendly and timely!

Everything was perfect. I actually enjoy my service experience with Audi and that's saying something!

Unfortunately my lower mileage S7 had it?s AC compressor die...... it?s now been replaced and working great. They provided a loaner and were extremely friendly. Great dealership. Rodney rocks.

My wife (Ida) and I have purchased 2 Audi's from Audi of Nashville, and we hope to continue shopping there for many more years to come. One of the main reasons, is because they have an EXCEPTIONAL Service Department. Big thanks to our friend (& Service Technician) Bobby Patterson, for always taking such good care of us. He is polite, friendly, knowledgeable, and helpful. He always treats us like we're family members. He embodies the expression... 'Service Is An Attitude'. It certainly is... with him!

Only concern is I had to add 1 1/2 qts of oil a week later after i just got the service done. Not sure why.

I had a great experience! My salesman Xavien was awesome. He was very easy going and helpful. Andrew in fiance was great too.

Very nice and clean dealership. Everyone that I talked to was very nice and the buying process is very easy and simple with no haggling. Highly recommended!

Well done in all regards.

Joe Virgen, Aric Diaz, Leo Chau, thank you! Especially Joe for spending all that time with us to find options, and being engaging and friendly. You found the perfect car for us and made the process easy. We wish you well and continued success. The car is impressive and we are absolutely loving it. This was the most transparent and enjoyable car transaction I have had.

I have been a client for a little over a year and had Bobby Patterson and Christine Jackson help me multiple times and 100% professional. It doesn’t get any better and the entire service Dept and sales team have helped me well beyond my expectations. The parts Dept has also never let me down. That goes for CJ and Tim, Sean. I just can’t say enough about the entire staff. This is usually a sign of true and quality leadership so hats off to Robert Hartman and Ryan Lewis. They are truly blessed with a great staff. One last compliment. They have an amazing collision center available too top notch guys there at AW collision as well.try me out you want be disappointed

Audi Nashville is always on the spot with service. Bobby has taken great care of us over the years and four different cars. They are responsive and bend over backwards to take care of their clients quickly. Great team there.

Had the car I wanted. Spent a lot of time with me reviewing the features of the car. Price negotiation was honest and fair. Delighted with the overall experience. Would definitely buy from Audi of Nashville again.

Audi of Nashville went above and beyond on my recent service experience. CJ was a true gem to work with and provided great customer service and communication.

My hubby and I had the WORLDS best experience at Audi Nashville!!!!! We drove from Kentucky to Tennessee and they made our trip worth while!!!! Shout out to our sales rep Joe Virgen for taking care of us!!!! We loooove our Mercedes Benz!!!!

Great service, on time. Friendly and helpful.

The best Audi dealership in the country. They get my car in and out very quickly and are always keeping me informed of the status. Christina is the best service advisor in the Milky Way. Give her a raise. Can’t wait to get back to the Nashville area so they can provide such exceptional service when the car needs it.

Bobby Patterson is an outstanding Customer Service Representative. I wanted to have something checked out on my S3 and Bobby arranged a convenient time for me to bring it in, provided a car for me to drive for the day and the service professionals addressed the issue. Bobby explained what needed to be done to correct the problem in language I could understand. I am most appreciative of the care I receive at Audi of Nashville and especially Bobby Patterson's professionalism and expertise.. Thank you.

Aric & the team were superb! We highly recommend checking them out if you're in the market for a new or used car. The buying process was a good overall experience, and their listing on Cars.com was extremely accurate to the car that I came to see—the price was just right, too! We would come back!

Brought car in for 10K checkup. All is well and came out as expected.

excellent buying experience done mostly over the internet during CoVid

With the Coronavirus the Audi Nashville Facility was very clean. Someone met me at my car nd escorted me into my service provider. since I was not able to schedule an appointment because of a nail in my tire. I was worked in and tires replaced under warranty at a reasonable time frame. They have always been kind, friendly and thoughtful.

Honest and straightforward staff. Good people. No games!

Great customer service. No pressure. Patient with us. Answered all questions. Took great care of us.

I was driving home to Atlanta from St Louis via Nashville. I had a tire pressure alert/service message appear about 1 hour north of Nashville. I contacted Audi Nashville service and requested an appointment to check my tire. I was met with concern, kindness and efficiency during my phone calls both with Reception and Service personnel. When I arrived at Audi Nashville Service they took my vehicle in immediately and were expecting me. I felt very relieved and happy that I was squeezed in as it was a very busy time and they had several scheduled appointments. My particular comments are directed towards Shawn Roberts in Service. Shawn was professional, conscientious and very nice to work with. They took my vehicle back right away and hats off to service personnel that inspected the tire so quickly and efficiently. As it turned out, there was no nail, other issue and they wrote up their analysis for my records. There was no charge and I was on my way feeling safe & secure for the remainder of my journey to Atlanta. I highly recommend Audi Nashville even though I do not live in the area. I sincerely appreciate everyone's assistance that day during very stressful drive home! I hope the owner of the dealership and Service Management are made aware of my comments. Thank you very much for the excellent customer service!

Amazing dealership, one of the very best and we didn't even buy a car today. Most dealerships don't give you the time of day if you are looking at their used inventory but we had a patient, attentive salesman who showed us multiple cars. Ask for Jose Duenas, super guy! Thanks

The service was great and everybody helped us. Jose and Leo walked us through the process and kept the process simple. Now we are blessed

My services experiences at Audi Nashville have been stellar! They are extremely knowledgeable and obviously strive to offer the best service possible! Pete Garrett

From start to finish, the purchase of our certified preowned Audi was exceptionally good. Our sales representative, Samson was knowledgeable, honest and thorough. We were looking for a specific car and Sam found it within our time frame. The car itself is fantastic and we would highly recommend working with Samson.

From start to finish, I couldn't have been more impressed with the professionalism and knowledge of my sales rep at Audi Nashville. Sam H. was awesome to work with during the buying process.

Stopped in to test drive a used car we found on CarGuru. Jeff greeted us promptly after Caroline and I checked in. Even though we couldn't make a deal, I would buy from this dealer. Good folks. If you found this review helpful please click like.

Rodney, Bobby, and the rest of the team in the service department do an outstanding job and are part of the reason when I sold my last Audi that I bought another.

Service is top notch. Christina knows who I am, and the the staff check in my car, inspect it, and always get me into a loaner quickly. I always leave there feeling spoiled.

Excellent

Wheel and tire plan has worked so well for us. Can recommend that coverage to all. Ryan was there to greet, all went smoothly and back on the road.

Great staff and great experience!!

Love my 2020 SQ5 and 2020 R8 v10 performance. Samson was awesome in helping lining it all up and transferring the R8 in from another location. Clean showroom with tons of great rides.

My purchase of a 2020 A4 was one of the easiest car purchases in recent history. I used the Costco program which locked in the price. My rep - Trey Lee - searched the inventory and found a car matching my configuration requirements. And the paperwork took less than 30 minutes ( much better than the hours spent at other dealers ). The buying experience was excellent and the car is a blast to drive.

Very Pleased with the quick and efficient service I received on 6/22/20 from Service Advisor, Rodney Long and the Audi Nashville service department. We were on our way back to WI following our son's wedding when a wheel bearing failed. They got us back on the road within 4 hours and even completed a recall notice for our Audi Q5! Thanks, Jim K.

On Friday, July 24th I contacted the service department to get an updated quote for repairs on my car since it had been several months since the initial quote was given by my service associate, Rodney. I was told to leave a message and someone would get back to me that day since Rodney was not in the office. I left the message on a female's voicemail in the service department but no one returned my call. I called back on Monday, July 27th and I asked if I could speak with someone again about getting an updated repair quote and I was told to leave another message. I declined to leave another voicemail message and asked the receptionist/operator to take my name and number to someone directly and have them call me back. Again, I did not get a return call. I called back on Tuesday, July 28th and explained the situation to the receptionist/operator again but this time I also stated that I wished to file a complaint. It was then that she was able to connect me with a gentleman in the service department by the name of Shawn. He assured me that he'd update the repair quote and call me back within 20 to 30 minutes. Approximately three hours later I had to call back since I had not received a call within the agreed upon time frame and apparently he had sent to the quote to old email address that they had on file which I no longer use. I have to admit that in my four years of being serviced by this location I have never experienced a lack of responsiveness to this degree. I can only hope that no one else experiences what appears to be a decline is customer service and that things are turned around quickly.

I have been getting my services here for several years. I’m sure all the service advisors are great but Bobby Patterson is the best. I got upset at him one time For something that was pretty much my own fault And even though we both know it was my fault He has still made up for it several times over.

Had a road rock from a truck in front of me puncture the radiator. They were great about working with my insurance company on the repair.

I have been a customer for over 4 years now. I bought and service my car over there,from the moment you walk in you feel like home. They know your name as soon as you pull in with your car, I never had to leave my car for more than one day and I always get a loaner car. They will wash and vacuum your car after each visit. They have the best selection best prices and best service than any dealership I have ever visited. Robert Hartman the General Manager is extremely professional and knowledgeable, And always make you feel like home. I will be a customer for life.

First Visit: It was my first time having my vehicle serviced at this location. I was beyond impressed at the amenities, layout, and friendliness of the staff. I am actually looking forward to my next visit to you all! Thanks! Second Visit: I had another wonderful experience with the staff at Audi Nashville. The process for selecting my service date/time was effortless; further, the service consultant walked through everything I would need for my appointment, shared advice on the best service option for my vehicle, and set me up with a loaner car. The service itself was done professionally and accurately, and the team took care of me through my entire process. There was a few small things that I addressed with the team at the end of my service appointment and they went above and beyond to ensure all my needs/expectations were met. The only thing I did not get was a free shirt...but I tried lol As always, I look forward to seeing the team again in the future for my needs!

Very helpful!

Always have a good experience at Audi Nashville. The service team is prompt and courteous, and I’m able to get a loaner so there’s no inconvenience. Thanks for providing great service and taking good care of my car!

Very professional with great customer service! Everything was seamless from the beginning of the call to the end.

Great atmosphere. Everyone that I encountered was friendly and extremely helpful. Slava made it the best buying experience that I have had.

Went in for small mechanical issue. It was fixed promptly. Car was restored clean and washed.

As a Californian buying a brand new car from over 2000 miles away, Audi Nashville has been very accommodating and thoroughly helpful. From Andrew in finance, to Leo and Slava in sales, the whole team has helped to make my out-of-state experience as smooth as possible. They've all been extremely friendly throughout this whole experience. Oh, and the S5 Sportback I purchased is amazing too!

We dealt with Slava from sales & Andrew from finance & let me just say these guys are all-stars. They made the process of buying a car which is usually very much filled with anxiety & fear, just absolutely seamless & very friendly. The entire staff there was courteous however I wanted to highlight those two individuals for their patience, expertise as well as the no pressure environment they presented. I would highly recommend this staff & dealership to anyone interested in purchasing/leasing!

Bought a car. Got a great deal. Did NOT get a cup of coffee while waiting.

They have phenomenal service. Rodney is the guy to work with in the Service Department Thanks Rodney for all you do. AUDI is the luxury vehicle to drive.

Bobby and the Audi team provided excellent customer service on a gas cap repair and routine maintenance for my A5 convertible! I was also pleased that they took proper safety precautions during the Corona Virus pandemic, making me feel safe during my wait time!!!

We have dealt with both the service side and sales side at Audi between my wife and I, and always walk away glad that we have such an awesome team to rely on. Benton is a great and attentive sales person, and always makes sure to say hello when we are there for service. Bobby is our service advisor; and after many different brands of vehicles, I can honestly say he is the best in the business - all while his team around him are all happy to lend a hand when they need to. We love this dealership.

My salesman, Trey Lee, was fantastic. Super helpful, brought the car to my home when I was concerned about going into the store. I love the car, I feel very confident that I made the right purchase. It was very nice of Bobby Patterson stop by to say hello, also wearing a mask. I would give this five stars if my experience with the business office had been better. I was very disappointed that I was seated in an office for 15 minutes sharing a touchscreen (not wiped down) with an individual who never wore a mask or offered to get one, despite the fact that I was wearing one.

From beginning to end, my buying experience was extremely pleasant. My salesman mad sure I was satisfied and helped me choose the best model for me. The financing was easy, and the team there takes care of everything for you. Highly recommend them!

I recently went to get an Audi E-Tron from them after an extensive decision making process on electric vehicles. They were very patient and answered all my questions without a single bit of pressure. Everyone from the salesperson to finance to the manager were very friendly and personable. I've also been impressed with how Audi has followed up after the purchase with orientation classes and offering support very different from my previous purchases with other EV makers. I was also impressed with their level of caution with the pandemic going on. Masks were always on, everything looked clear, smelt sterilized, and I never felt concerned while shopping there.

CJ was very helpful, informative and made the process easy. Which you guys were a little more price competitive on easy things like tires and tire rotation but I will keep coming back for most service

Very efficient, very friendly. Top notch!

Courteous and nice. Very professional

Jeff in sales was amazing to work with. Patient, knowledgeable, and available to answer my myriad of questions. Highly recommend! Exceptional cars and service.

Kept me informed while I was waiting. They were genuinely nice....a very pleasant experience.

Great service department. Everyone is easy to work with and quick to accommodate any (re)scheduling needs. Our service advisor, Rodney Long, is always helpful and informative. Can’t recommend him enough! Always have a good experience at Audi Nashville.

My wife and I live in Kansas City, Missouri and had been looking for a specific vehicle for her and had contacted many dealerships, had a few test drives and ended up walking away from multiple other deals due to us not feeling great about the salesperson. A lot of them came off sleazy, seemed unwilling to help, leveraged our interest against another buyer, or just gave us an uneasy feeling about working with them. On the 7th attempt, we came across the Audi Nashville site and saw the exact car we were looking for. I picked up the phone and got in touch with Slava. He informed me that the car had unfortunately already sold. Me being 8 hours away and based on previous experiences with other dealers, I thought that was it so I thanked him and was ready to continue looking. Slava stopped me and said he was going to see if they had anything similar that may not have been posted yet. About 45 minutes to an hour later he called me and said that he found the exact same vehicle color and trim with only 7k miles, it was a CPO and the previous owner had also purchased Audi care so that would transfer to us. The price he quoted was very fair so there was no need to haggle (unlike a lot of marked up cars that you waste time going back and forth on). Slava sent me detailed pictures of the car, FaceTimed me and have me a walk around. There were some rub marks on the bumper that were pretty noticeable and Slava had that section painted and I could not have been happier with the turnout. We purchased the car and were ready to have it shipped but my wife was so excited we ended up driving down 8 hours on our wedding anniversary to pick up the car. Slava surprised us with a bow and happy anniversary sign when we arrived. He took great care of us, was super responsive to all of my annoying questions and went way above and beyond. Although it’s further away than I’d like, I am recommending Audi Nashville to my friends and family and will be purchasing my next car from Slava because of how helpful he was, how easy and comfortable he made the process. Whether you’re in the area or not, give Audi Nashville a call, you will not be disappointed!

As of May, 2020, I have now bought 3 cars from Audi of Nashville. Totally amazing and such a great place to do business! Just bought my 2016 A3 Cabriolet from Tim Cochran. Amazing experience from start to finish. He was great to work with, the facility is super nice and everyone had great energy. I love the car and am looking forward to working with the Service Department as a maintain my car. Thanks Audi Nashville!

Always pleased with the service at Audi Nashville. I am always given a detailed description of the condition of my car and what might be expected on the next visit if necessary. They are always courteous and considerate of my time. I have been using Audi Nashville for the three years I have lived in this area. I would not hesitate to purchase another Audi from this dealership. I would not hesitate to recommend this dealership to anyone.

I like this place. They have great customer service!

Excellent experience. Slava and Andrew were both extremely knowledgeable, helpful, and friendly.

The service team was very attentive and efficient. They contacted me as soon as the car was complete and it was waiting on me upon arrival.

Easy to schedule. Immediate attention upon arrival. Service was done quicker than anticipated. Justin was a friendly attentive person

Trey Lee responded to our long distance internet inquiry quickly and professionally and had me driving a Q8 within 48 hours. We are so glad we drove from Memphis to Nashville to be able to purchase this car and experience your dealership's excellent service!

Great experience! Super fast and accommodating. Great communication and easy check in and check out for services.

It was an easy process of purchasing my Audi A5. Thank you Benton!!!

Great car, great experience. Everyone I dealt with in each department was great, but definitely ask for Slava if you don't already have a salesman, he was fantastic.

Thanks for taking care of my care and getting the service done exactly as specified and within the time set. You guys always do great work.

I've worked with Bobby at Audi for each of my service appointments. He's top notch. Always does a great job of communicating clearly the schedule required each servicing. They're a joy to work with!

I called ahead about a vehicle I was interested in purchasing and when I arrived the vehicle was prepped & ready to go!!! Awesome salespeople and very professional.

They took care of my 2017 Q7 with no drama. Waiting room facilities are nice along with Wifi which was huge so I could get some work done while waiting on my vehicle. My Service Advisor, Christina was nice too and went out of her way to make sure all went smoothly, even my crazy questions I had when they were done with my service, she made sure I got answers. Thanks Audi Nashville!

From the purchase of our Q-3 to the service we received. We would have no problem recommending this dealership for your next car.

They did a great job---I could not have asked for any better

On time, a;; re[airs were completed and notified of cost in advance. Used social distancing

Best sales process I've ever experience. Joe Virgen was great.

Slav, Andrew, and their entire team were very helpful in getting me my dream vehicle and were real people oriented which you don’t see much in this business anymore

Great experience! Thomas is very knowledgeable and helpful during our search to find the correct vehicle.

Audi of Nashville was very accommodating and extremely easy to work with in purchasing a used car. I was treated as if I purchased a new top of the line vehicle! I would recommend anyone to visit them if looking for a used vehicle.

Easy to work with, helped me get a low price, delivered everything on time and right.

The service experience is very professional and helpful to not only take care of all aspects of a 10,000 mile routine service but also to answer questions about the performance of the car. My only concern is that the oil level is always a 1/3 quart down after an oil change on a Q7.

The service was fabulous, Slava took great Care of us. They were very honest and did not ever harass us like some dealerships. Would definitely do business with them again

Top notch service. My repairs were finished very quickly. Thanks to all the service team members for an excellent job.

They did the routine service on our car, provided a loaner for us to use on errands, and had the car as clean as we could imagine when we picked it up several hours later.

The entire crew at Audi of Nashville did an excellent job walking me through my recommended service, the use of a loaner, and the extended service that was purchased. From start to finish I was treated with respect and everyone was very friendly and accommodating!

Easy to get an appointment. Very professional. I had a service that required several hours so they kindly provided a loaner Audi. Very happy. Exceptional service

Bobby was excellent as always. He knows me and my vehicle. Awesome Guy.

Very competitive pricing and had excellent reviews on the Q7. So far, living up to the reputation. Excellent experience at the dealership. Slava was very helpful and the entire process was a breeze. Excellent dealership experience

The service department staff is efficient and professional. The quality of service is great

One of the best dealerships we have ever dealt with, and we?ve bought a lot of cars over the years from a lot of dealerships. Thai is our 4th car from this dealership. That tells you something right there!!

Exceptional service and response by the Audi Nashville staff. Very accommodating and ready to fill all my service needs. Keep up the great work, give Christina a raise.

Always great experience even if very expensive. Christina my service advisor rocks!

Overall I have an amazing car buying experience at Audi of Nashville. They responded to my email for a test drive ASAP. The car was marked at the best price and the customer service of my sales guys was amazing. They place was really clean and they communicated well. The only thing that I had an issue with is that the car was NOT detailed on the inside very well. I had lots of pet hair and smelled really bad. I hired a detail guy to shampoo the inside days after I purchased the car.

Enjoy dealing with my service specialist. Very courteous, knowledgable, and kept me up to date with the progress of my service.

Service was amazing, even during COVID-19. Gloves were provided and the facility was spotless.

Bought my Q5 last September, and the buying process was very easy, and quick. First service was good, great waiting area, fast service and overall pleasant experience.

Service on my etron was excellent. They scheduled me quickly and fixed the problem while I waited.

By first the best customer services for an car dealership ever!! Slava explain on every detail on the car I wanted and I literally did not have to ask any question. Super impressed!! Also Jose was so good he took care of us and represented Slava since he was not in work. Also can I just say one of the finance person that finish the rest of the paperwork was incredibly crazy face (in an awesome way). 100% happy customer!!

Best customer service I’ve ever received purchasing a used vehicle. We moved here from Germany and needed a vehicle. After test driving the Q5 we knew we wanted one as soon as we got back to the States. The sales department worked with us (it can be difficult to purchase a car when you don’t have a home address yet) and got us in our new-to-us dream vehicle. A few days later, the engine light came on. After recovering from the mild heart attack brought on from the fear of purchasing a lemon, we called the service department. They set us up with a loaner vehicle and fixed the fault all for no additional charge. Though I thoroughly believe this was the right thing to do, it was over and above what I was expecting. The service staff (Mr Sam House in particular) was friendly and accommodating. This dealership just earned a lifelong customer.

i have been to over 10,000 dealership in the whole nation. this is one best dealership in Middle Tennessee. l came to buy a used car couple of month ago. Before I test drove the car; they told me what is wrong(problem) with the car. if you find a person/corporation/group who will tell the truth on the earth. you have succeeded. you will find a din sonar quicker than a person/group/company that will tell you the truth. THIS DEALER WAS HONEST AND STRAIGHT TO THE POINT UNLIKE MANY DEALERSHIP THAT I HAVE VISITED IN THE PAST. although i went into another direction. I HIGHLY RECOMMEND THIS DEALER AND DO BUSINESS WITH THEM NEXT TIME. ASK FOR THE GUY FROM ABILENE TEXAS. GREAT CUSTOMER SERVICES. IT EXCEEDED MY EXPECTATION . THANKS!!!!!!

Very good like always

Slava was excellent, well informed and patient part of your sales team. He answered every question we had. I would highly recommend him to any of my friends who are interested in an Audi, he made the experience so wonderful from the time we started the process until the time I drove off with my new car. I highly recommend him for your next car purchase.

Slava was great to work with. I ask if he would stay late and he said yes,so I could go and see the Q5. (I did get to the dealership before they closed). Then he said he could come in early to meet my schedule to see the car the next morning. He delivered customer service to the fullest. Then after we purchased the car he worked with my wife to explain all the bells and whistles. Several of the other sales associates (after the fact) said they had potential customers coming to look at the Q5 we purchased. But with Slava working with our scheduled, he got us as customers and made the sale. Thank you Marc

I had a wonderful experience while purchasing a new Audi S3 at Audi of Nashville! The sales rep, Zachary was extremely helpful and very knowledgeable on every car we drove. I was unsure which vehicle I wanted to purchase and he was accommodating letting us drive multiple cars. The experience took all day and the level of customer service never diminished. This was truly the best experience whiling purchasing a new car I have had. So much so I will be purchasing my next vehicle here later this year when we are ready. Thank you Audi of Nashville.

Always great service. Replaced the tire under the warranty with no questions. Great communication after the tire had to be ordered. Replaced while my wife waited.

Aric Diaz, Andy Barger, and Manny Ojeda were excellent representatives of Audi Nashville. We were treated very professionally and respectfully throughout the process. The vehicle was clean and ready for us to view when we arrived, Aric answered all of our questions, Andy walked us through the paperwork, and Manny made sure all of our technical questions about the car were answered. We only purchased a used Audi vehicle, but this team treated us as if we were buying a new R10. Excellent work!

Excellent. Great customer service. Zak did an exellent job of communicating the types of vehicles that were available in the cost range that we wanted to stay in. He also thought out of the box to help meet our needs that were out side of our initial intent to purchase. He did not pressure of to purchase but he did do his job on education us on the options available. Manny did a good job of explaining the technology of the vehicle we purchased. This was a genius idea of Audi to include this as a part of the service to the client. It is useful in being able to use the vehicle to its full potential by being aware of all of its capabilities.

Christina Is on top of her game. Does a great job communicating with you and is very knowledgeable.

Standard maintenance was performed on the vehicle. The staff was very kind and courteous and the overall experience went well.

Audi of Nashville has excellent customer service. I love my Q7 and would recommend Audi to anyone!

Audi Nashville has a clean & spacious showroom with friendly staff willing to help and answer questions. The vehicle selection is top notch, like the stunning Kemora Gray R8 Spyder.

Very positive and efficient

Good service and good car I’m very happy 👍

Very efficient and kind

This service department is the best!! Normally, i am not very please with service departments, including Mercedes, which is the worst! Rodney Long couldn’t have been nicer and they got my daughter’s car in and everything checked out (she’s driving to Atlanta) and washed!! Very happy customer...makes me want to get an Audi ♥️♥️♥️

I recently purchased an Audi Q3 at Audi of Nashville in Franklin, TN. My total experience was excellent and I highly recommend them! This was my second purchase of an Audi and the quality of service as well as the excellence of the first vehicle greatly influenced my decision to purchase a second one. The dealership here is excellent on every level and my experience was terrific! Carolyn Campbell

I didn't purchase my vehicle here, however they do take care of my servicing. Audi Nashville has never let me down. If it ought to be a complimentary service, it is. If I need a loaner, I've got one. If I for some reason end up waiting for my car, they have a great waiting area upstairs where I can get some work done. The oil changes really aren't that expensive when you consider the longevity you get out of each one, plus they'll take care of any warranty issues right then and there. If you have a new or older model Audi, do yourself a favor and skip the in-and-out oil joints.

I am very impressed with my experience with Audi Nashville. My salesperson was Zac Forbes and I am so pleased with the attention he showed concerning everything that concerned me. Everyone I encountered treated me well from the time I walked in the door until I drove away in my new Q5.Thank you Zac and Audi Nashville crew.

The entire team from sales to finance is superb. Thank you Jeff Baugh and Andrew Bargner

Excellent experience. In and out very quickly, with convenient shuttle service.

Slava was my sales associate and was great. All though I knew what I wanted walking in the door, he never was pushy or anything. I have had different experiences with other brand dealerships. This was my first luxury car purchasing experience and there service reflected that. I purchased the 2020 sQ5 and love it! Everyone in the dealership was friendly and helpful. Best purchase experience to date.

Great customer service. CJ did an awesome job of keeping us posted on the status of the work being completed and then again explaining what was done.

Always great service

Fast friendly service, showroom is full of automotive works of art.

Customer Service and making a car buying experience enjoyable without a hard sell was amazing at the dealership. Thomas Simmons was our Brand Specialist and he buy far over my years of buying cars was the best without a question at making the experience easy.

Best audi service department! They always take great care of my car and get me back on the road as soon as possible.

Quick, professional and accurate. Courteous and thorough.

Nice clean

The Team at Audi Nashville made my transition from my Q7 lease to a purchase of one of their preowned VW Touareg excellent. Another great car. Very happy with their customer service and purchase. Thank you.

Buying experience was as good as it gets when buying a car. Slava was very patient and, best of all, there was NO pressure. We are very pleased also with the fact that the Service Department immediately set our first appointment. Service with our previous car was one of the main reasons we were switching brands.

I have always had a pleasant experience at Audi of Nashville. They are quick and no hassle when dropping my car off for service and getting a loaner to get to work. Recently my car was making an awful sound and it was towed to Audi as I didn't feel comfortable driving on the highway for an hour with the sound. The next morning they contacted me right away letting me know who my rep was that would be helping me. I texted him asking about my vehicle and within an hour he had an answer and a time my car would be done. It was a simple stone caught in my wheel somehow so not Audi's fault at all. They are reliable vehicles and I will continue to purchase my vehicles from here as well as have them serviced.

Great! Nice, helpful personnel but not pushy.

I recently bought an Audi S5. The sales rep I worked with, Aric Diaz was very professional and worked with me on everything from the car I was interested in to the financing. I only spent 20 minutes or so with the finance person which is a departure from my previous car buying experience. The entire experience with the Audi dealership was easy from start to finish and I look forward to working with them in the future

This is my second Audi Q5 and I had another 5 star buying experience in Cool Springs at Audi of Nashville.

Always have a great experience here. CJ Harrison was wonderful.

Fast and friendly service with delicious coffee and treats to enjoy.

Prompt and friendly greeting at the door of the service area. Feels good having someone working on my vehicle that knows it well.

As expected, elegant, professional, always a good experience.

Great knowledge and attention

Wonderful experience all around with the purchase of my Audi Q8. From the beginning to the end, the experience was professional. I am a repeat customer at Audi of Nashville, and it won't be my last purchase from these fine folks.

It was a last minute flat tire change right before the holiday and a serviceman agreed to stay a bit longer to do it. To get the five star designation, they would have had to wash my vehicle like always after a service or at the very least give me a rain check to come back another day. It's the little things that go a longer way....I'm just sayin'.

Great buying experience. Bob was very helpful and involved but not pushy. Beautiful facility.

The way I am treated at Audi Nashville makes me never want to buy a car anywhere else. Great customer service, very friendly and knowledgeable staff?and I love my Q7!

Wonderful customer service from everyone I worked with. They got my car diagnosed and repaired very quickly. Added bonus of a very thorough car was too!

Working with Audi of Nashville was a terrific experience. We had the pleasure of working with Slava who treated us like family. His product knowledge and professionalism made us feel confident we were making the right decision. Unfortunately, they did not have the exact color combination we were wanting at their dealership, as it had just sold that day - as a result - Slava, Leo and Robert all worked diligently in making sure to locate the exact car we were wanting. Price can be difficult, however, all three of them went above and beyond our expectations and we were happily able to come to an agreement on price. This was a first-class car buying experience!

Aric and his team at Audi Nashville made my out of state experience pleasurable and easy. I would highly recommend their facility for anyone looking to buy a car!

Always a great experience at Audi Nashville! Everyone is very courteous and professional. Highly recommend!

Jeff and the Audi tam did a great job finding the car I wanted.

Everyone is very friendly and attentive! The service was done efficiently and in a timely manner! Would highly recommend to anyone!

Melissa and Christina greeted us with smiling faces and let us know they wanted to be an advocate for a smooth, successful repair experience at Audi.

Shuttle service was great! Joe is awesome! First time getting serviced and appreciate the timeliness of work being done. Also, the complimentary car wash is a bonus!

Joe Virgen and Robert Hartman went out of their way big time to work with me and get the deal done. I also greatly appreciate that they are a zero pressure dealership and will never push to complete the purchase.

Joe Virgen and Robert Hartman went out of their way big time to work with me and get the deal done. I also greatly appreciate that they are a zero pressure dealership and will never push to complete the purchase.

I am so pleased with Christina Jackson and the service dept at Audi Brentwood. They have been a pleasure doing business with.

Great, easy drop off, check out and pick up. Always a good experience.

I was very impressed with the service department. They provided a comfortable environment while you wait to have your vehicle serviced.

The buying process was exceptional from the quality and quantity of inventory, the personalized sales process, and exceptional delivery of vehicle. The Audi of Nashville team is top shelf.

Love our new Q7! Highly recommend our salesman, Trey. He did a great job at assuring we were happy with our purchase. He also thoroughly walked us through the vehicle before we left.

The service associate was very knowledgeable and pleasant. She was also very professional and answered all my questions accordingly.

My mom told me never to use the word "hate" so I must find another word to express my feelings about the car purchasing experience. I generally loathe everything related to buying a car. Remarkably Tyler and the folks at Audi Nashville provided me with a level of service and car buying experience that might make me have to reconsider my position about car salesman and automobile dealerships.

Very good. No problems. Repairs done timely and loaner provided

I flew into town with my husband and car consultant and was met at the airport by my salesman Thomas Simmons (super guy). He drove us to the dealership and as we got in they had an indoor delivery bay with my new car inside with a big red bow on it. To tell you that I was excited and overwhelmed is an understatement, I had never experienced anything like that. He couldn't have been more patient and really took his time explaining the entire process. Not to forget , when we arrived we were given some Audi salted caramel chocolate candy by Robert Hartman which further showed their passion for excellence- thank you�� We were then handed off to the business manager DJ Matchen where things could usually cost you a lot of money but, never have we laughed so much while buying necessary Á la carte services for our new 2019 Q7. He was very low pressure and matter of fact, he really made an impact and a difference as to what we were going to buy and why. Overall, from the 1st smile from the receptionist to the good luck and well wishes from the staff, it was the best car buying experience I've ever had.

Fast service and friendly employees. When I bought my car here it was fast and easy. I had my 10,000 mile tune up and they gave me loaner car which was really helpful. The service was fast and they called me when they were done. I was very happy with everything!

Christina Jackson did a good job getting my service done and in a timely manner.

Regular oil and filter change and some recall repair work done. I received a loaner (very nice A5). Car was ready at the time promised.

Bobby Patterson and Audi of Nashville take great care of my car. All work is done correctly, explained and followed up. I have never had an issue with the service and repair work.

Christina was super helpful and very friendly, she even went the extra mile to find my pre-owned Q5 was still under warranty for my 45K mile service so i didn't have to come out of pocket.

Christina Jackson was very friendly and helpful. She made the service experience a positive one.

The personnel were professional and courteous. The service was accurate and prompt.

The car-buying experience at Audi Nashville is the best in my 35 years of automobile purchases.

I had a fantastic experience from the time that I can in to shop for a new car and when I drove off in a new Audi Q5.

I didn't expect to buy a car that day...was just doing some comparison shopping. Aric Diaz was super helpful and informative and I was very impressed with the A5 Sportback. In the end, the buying process was easy, I got a fair deal and I would give the overall staff an A+ for customer support.

Outstanding job!! I had my car detailed and it looks brand new!

Great staff very friendly and Fantastic service !!! Went overboard to help me had to order parts and they gave me a very nice loaner!!!

Nashville Audi made the purchase a good experience. The salesperson was very helpful and accommodating. The first service was to rotate tires and the employees were friendly. No issues!

Really enjoy the customer service provided by Bobby, the Service Manager. He does a great job.

Audi Nashville goes out of there way to make you feel comfortable and appreciate your business.

Top Notch Service as always -- bought my Audi used at a non Audi dealer and brought it to Audi Nashville for service and these guys have treated me like I bought it off the showroom floor every time I have been in

Always impressed with my maintenance visits. This location serves to please! Thank you Steve!

Love my car, a used Audi in excellent condition and wonderful salesmen.

Audi of Nashville has ALWAYS taken care of my car! Bobby Patterson is the absolute best customer care I have ever experienced!! I feel confident I’m always taken care of!!

I had a problem with my GPS. Audi of Nashville replaced the module and also the fuel filler door mechanism. Excellent job done!

My sales representative was very helpful. The car selections were great.

Dealing with the Audi Nashville Service Department is made better by employee Steven Baldwin. He does an excellent job. We like our Q7. If you are in the market, investigate the cost of service first.

Audi Nashville made the car buying experience the easiest I've ever had! We test drove, then negotiated for a few minutes, and the deal was done! Since we live in another state, they overnighted the paperwork for signatures, and we picked up the van. Joe was especially nice to work with - very friendly and helpful.

I had my Q7 towed to the dealership to have a flat tire replaced. They immediately took care of it and got me back on the road. Everyone was wonderful!

Timely service; great environment for waiting!i had passenger airbag recall... they assisted me in the process... All Ok

Justin Feil, the service manager and the entire service department were great. This is by far the best service department of any dealership I've ever been to.

In and out as promised. The shuttle driver was especially helpful.

Outstanding Customer Service! I highly recommend this dealership.

For the last five years, I have consistently received superb customer service anytime my car needed work. I am going to stick with Audi just because I love these guys!

very prompt and professional. very clean and accessible dealer. most Audi dealers have their top end cars locked.

Excellent Service Department. Luckily I haven't needed them except for routine maintenance and some minor adjustments.

Very helpful & friendly staff that looked after both us and our car. The facilities were clean and the process was very efficient.

Very nice folks treated me with respect. Car service was timely and accurately done

Very easy experience buying a new car. Nathan was great to work with.

Excellent, courteous and highly professional service provided on a unusual and unique warranty issue. I highly recommend the service department!

Excellent. Bobbie is always great! The dealership always has very good communication and follows through with everything.I would recommend them to anyone shopping for an Audi.

Excellent we discussed over phone made an offer. They accepted I thought it was a good deal for both parties

Very pleased with service. Great accommodations and friendly helpful staff.

Excellent guided and educated shopping experience. Nathan and his team were great at advising and accommodating our schedule for appointments and test drives. We are certain to enjoy our vehicle and are most satisfied with Audi Nashville’s performance.

My work schedule opened my afternoon at the last minute so I called Audi of Nashville for service. The service center was very accommodating to work with my limited time schedule although they were booked for the day. Steve, my service technician, was professional in explaining the service work for my car. My car was returned to me washed and vacuumed. Thank you Audi of Nashville for tremendous service.

I started out with sales person by the name of Nathan Mallory whom I feel is not a fair person he lied and he didn't finish the deal. I will not go into details, but I will never recommend this dealership because of his sells ethics. Thanks to Tre Lee I left satisfied.

Great facility. Professional and friendly staff. Willingness to provide a loaner car if needed.

I brought my car to the Service Center for it's 30,000 mile under warranty maintenance service checkup. My service assisstant was cordial, and helpful in answering my questions. My car was checked and ready to go in less than two hours.

What a great surprise for the first service on our 2015 Audi Q5 Diesel to find such a great facility with attentive and capable people. Look forward to bringing the car in next.

Joe Virgen was extremely knowledgeable and professional. He’s a great asset to the dealership.

Great facility and huge selection but the best part was the salesman, Leo Chau. He is extremely knowledgeable of the product and goes out of the way to make the buying experience smooth and stress free. No pressure, no rush. Everyone here is friendly. The porters, receptionist, service advisors... EVERYONE. They all seem happy with working there and it shows. Best dealer in town.

I don't usually write reviews, but my husband and I were very impressed with the experience at Nashville Audi. Antonio Pruitt was our sales representative, and he went above and beyond with our purchase. We purchased a CPO vehicle, not a new one, but we were treated as if we did. I am in the market for another Audi Q7 in a few years, and I will definitely check with Antonio first.

Patrick in sales went above and beyond. He found a way to put me in my new car at a deal I was comfortable. He spend copious hours reviewing the purchase, teaching me all the functions of my new car, and just making the entire transaction a pleasure.

fabulous service, clean facility, car cleaned & looked great after they were finished

Bought a car online line from Audi of Nashville. While Audi had an issue with the delivery of the car from the port of Jacksonville, Audi of Nashville has been great to work with. While some dealership would not ship a car for me, Audi of Nashville was more than happy to help me find a dependable, reliable shipper.

enjoyable but time consuming 50 characters is too time consuming also

Nashville Audi is always clean and professional. They have a fantastic new waiting area with a lot of privacy. Steve Baldwin is always very helpful and accommodating.

Service was excellent. Could of had one or more service advisors. Had to wait a while to get checked in

Communication could be better for out of state client ..

Great experience! I would deal with Audi of Nashville again in a heartbeat. Leo was incredibly knowledgeable and helpful.

Great experience as always. Friendly and great customer service.

Had a fantastic experience working with the GM, Robert, and my sales rep, Erik Bushon. Robert is very laid back, patient, and he was open to discussing pros/cons of the two vehicles I was considering. I was concerned about resale value on one of the models I tested...greatly appreciate his desire to help. Erik, was super patient as I debated two different models and various colors. For a busy Saturday, Erik made me feel like the only client they had in their dealership. Erik also has a laid back approach, is funny, and very knowledgeable about Audi. I highly recommend this outstanding dealership, and would give both Robert and Erik two thumbs up! Love my Audi!

Always a pleasure seeing the Guys at the Audi Dealership in Brentwood, TN.

Pleasant, efficient, professional, timely and quality workmanship.

I took a flight to Nashville from Grand Rapids MI, after seeing an add for a used car I was looking for that is very rare. Bert (salesmen) told me all about the car over the phone and any imperfections it had. He was very truthful and even willing to face time while looking at the vehicle! He picked me up at the airport and even brought me through Nashville because I have never been. This was the best car buying experience I have ever had. I strongly recommend using this dealer because of the very courteous and happy to serve attitude from the team! My car was nicer than anticipated with service done and a great detail. Thank you Audi of Nashville!

Had my Audi in for the 10,000 mile maintenance and a minor repair for the driverside window.

Service done in a timely manner. Very nice customer service. Very nice facilities.

I was out of town with a problem on Saturday afternoon. Audi of Nashville could not have been more accommodating, fixing the problem. Their expertise and courtesy allowed me to continue with my travel plans

Every member of our family owns an Audi. We love the cars but are loyal because of Audi Nashville’s service department. Rodney and Bobby are very professional and easy to work with. They truly put the customer and our satisfaction first. We’ve never had another car experience like this. We have been loyal customers for over 10 years and the service gets better every year. They are fair and they don’t take advantage of us. They advise us on how to save money as well.

Overall great service. My rep went out of his way to make sure I had everything I needed and understood some of the key points on my Q5 I was unaware of. I’d buy through Audi of Nashville again without hesitation.

Madelyn was an excellent Salesperson and was very helpful throughout the process

Audi of Nashville provides exception service on my Audi. Bobby Patterson is a great service advisor. He keeps me well informed and makes great recommendations as to what does and does not need to be done. I trust this service rep. and highly recommend.

Ryan Lewis and his entire team of service professionals did a great job of taking care of me during our maintenance check for our 2018 Audi s5. They were courteous, professional and prompt - great experience

I visited this dealership 45 minutes before they were to close. The staff was very welcoming even with our late arrival. We did indeed purchase a vehicle that night and couldn't have been more impressed with the professional staff even though they had to stay late on a Saturday night. I would definitely recommend visiting this dealership if you are in the market for an Audi!

Benton was a great salesperson. Very attentive and helpful.

It was a pleasure dealing with Kanyon, very helpful and professional. My only grip, and it's a big one, is that I was forced to pay for Permaplate when I did not ask for it. It is an added expense that should be my choice. This would cause me to not but a new car from you with this unnecessary expense that my friends in the car business have told me is nothing but added profit for dealerships. Other than that I would give you a 5 star rating

I brought my recently acquired 2013 Audi A8L for vibrations in the exhaust issues. Working with Steve Baldwin (Service Advisor) and Bob (Service Manager) they contacted the regional Audi representative who authorized a "courtesy" replacement of the exhaust pipes even though my Audi was out of warranty. This would have been a very expensive repair, but Steve, Bob and the regional Audi rep made it happen!!! I want to thank everyone involved and Audi USA and Audi Nashville has a new and very grateful customer. Look no further for your next new, CPO or used Audi. Their dealership is "top shelf", the staff friendly and professional plus very accommodating in service scheduling and turn-around! Again, thank you Audi Nashville.

Couldn't be better- free loaner car the best. Very helpful and friendly

It was a wonderful experience I love they way everyone treats you there like family

Very pleasant experience and would highly recommend Patrick Murphy to others. I was very impressed with the dealership and the individuals I met.

I was interested in a certified A6 and Jennifer could not have more helpful in working with me.

Excellent, Steve my service adviser was extremely helpful and polite. I did not have an appointment but had pickup up a nail in a tire. He worked me in, replaced the tire and cleaned the car all after 4:00 PM.

Excellent customer Service, above and beyond my expectations!

Audi of Nashville has always been professional, thorough, and expedient with all the business I've done with them.

My experience was first rate. The dealership as well as all the employees that I came in contact with were very professional and caring.

Quick turnaround on service. Bobby was super.The dealership was immaculate in appearance.

Bobby Patterson at Audi of Nashville is wonderful, courteous, funny, clear & so patient in explaining all work done on "the big beast" my fabulous 2014 Q7 which I love. Keep Bobby at Audi - he is the best.

Great service! Very timely and cost effective. I had a very poor buying experience and purchased our Audi S5 from another dealership Three hours away, but the service department experience has been exceptional.

Go see Nathan. If he's not available, wait for him. He's extremely knowledgeable on the entire inventory of AUDI vehicles. The entire staff at the dealership truly made HUGE efforts in making our car buying experience a pleasure

Very Positive - Kept us well informed as to the status of our cars build in the factory and arrival. Excellent follow-up

I always get in for service when needed and they are wonderful to deal with. My service rep, Bobby is very good about making sure all the details are covered on my requests!

Smooth buying process. They did what they said. Worked with me on to make it work with payment date, etc.

The overall buying experience was smooth and easy. Patrick was a great salesman. He was upfront and honest and was knowledgeable in answering any questions I had. This is my second Audi and I have always received great customer service from the Steve and the team in the service department. I would definitely recommend Audi Nashville to friends and family.

Respectful, responsive, and good follow up. Sales person spent time showing me all the electronic set up options.

Service department personnel are really helpful, professional, and efficient. They have my car ready when they say they will and help me with any questions I have.

I had a battery issue crop up on Saturday night. After a jump start Monday morning, I went to the dealership. They were very busy but took the car, checked it, replaced a bad battery, and in under an hour.

Excellent customer Service .Eric is a very good service representative to work with .

Jen and the team at Audi of Nashville are the best. Purchasing a car that you never lay your eyes on is the scariest thing in the world but I tell you they did everything to assure me I was getting a great car. Jen face timed me so I could see everything in and out of the car. The delivery service they used was the best and she face timed me again before it was picked up just to assure me the car was in perfect condition. Once we received it, we couldn't believe how immaculate the car was. The video didn't do it justice. Once we rcvd it, we noticed some minor things but Audi of Nashville didnt hestitate to get in touch with our local Audi to ensure we were satisfied. I'm still ecstatic about our purchase and process was phenomenal.

The only place I will ever have my car serviced. Friendly, courteous and quick.

Bobby Patterson went above and beyond for my Q5. His professional yet warm manner was very appreciated!

Outstanding sales and service departments. Consistent follow-through and high-level customer service on all fronts.

Annual service was completed. Bobby explained service that would be completed and took the time to be sure I was satisfied with service when I came to pick up my car. The cost of service agreed with estimate I was given by Bobby.

Great experience. The people who serviced my car were very nice and helpful.

As always, all of my concerns were addressed and taken care of

Nathan Mallory made my entire experience in purchasing a vehicle wonderful. He is extremely knowledgeable, kind, & has been very attentive from the day I met him which has continued even after completing the purchase. I will definitely be going back to him for my next vehicle, & I would highly recommend him & Audi to anyone.

It's always clean, professional and friendly environment at Audi. I would recommend this place to everyone.

WAS THE BEST NEW CAR PURCHASE I HAVE EVER MADE SMOOTH NO PRESSURE ... JOE WAS AWESOME

HUGE thanks to Audi of Nashville! They made the car buying experience so easy and exciting. Everyone there is very friendly, knowledgeable, and helpful. I learned so much about Audi, my vehicle, and the purchasing process. They really go above and beyond, and their dealership is very modern and sleek! I sincerely appreciate their time with me addressing all my questions and ensuring I was confident in understanding the features of my new ride.

Very Good Dealership. And takes care of their customers!

From the salespeople acting as a team to help secure the car I wanted, to excellent maintenance plans with free loaner cars or great lounge facilities, I've been impressed all around with Audi Nashville.

I was in for a recall. Service was great. I did not reserve a car to use in advance but he was able to provide me one.

Beautiful place, clean, everyone very friendly and efficient.

It was a great car buying experience overall. All process was very smooth and professional with no hassle. They delivered everything on their promise. Finally, My dealer (Patrick Murphy) is a great guy, and I recommend him to anyone who are serious about buying Audi.

I was treated very well when I went into the service bay. A repair that was supposed to be relatively quick turned out to be longer than proposed. Thus, Erick provided me with a loaner for the day so that I could run some errands while my car was being fixed. The only thing I would suggest is to have some desks and outlets in the waiting area so that there is a place to do some work while waiting.

Everything went very smooth - easy to work with. They had the paperwork read as soon as I arrived. There was no wait.

Excellent all around: Facility, scheduling, loaner, staff, and regular maintenance performed.

Thanks you very much for the Great Service's. Nice place to work while I wait.!!

Went back to Audi of Nashville as a previous Audi owner and was not disappointed. Luke was very knowledgeable and helpful and made the car buying experience as painless as was possible. I would absolutely recommend him and Audi of Nashville to friends and family. This is the end of my review.

Outstanding experience from first contact with sales representative to financing, pricing and support

Always a pleasant experience at the Nashville Audi Service Center.

I went into the dealership not knowing if I wanted to truly buy the car, but once I spoke with Nathan about why I should buy an Audi and how he could get the deal done at a better rate than I had, it was a done deal. This was not only a great buy but the Audi dealership staff made sure I understood why I was buying and why. I would tell anyone to go in and experience what its like to buy a car from those who are not just trying to sell you a car to get your money, but to sell you an experience with a great car. Love my Audi.

Always been pleased with the professionalism and quality of the Audi Nashville service dept.

This was the best experience I have every had when buying a car. Nathan and staff made it easy and enjoyable to do business with them. Looking forward to my next Audi.

Polite, focused and go the job done in a good time. No loaner care available despite booking 1 week in advance.

Great service. As usual! Waited the projected time frame and no worries at all

Everything was excellent and this is a top dealership.

Rodney Long provided excellent advice and was very professional.

Very professional. Kept me informed about any changes during the buying process.

The staff was great and my process for getting a new car was so easy, being the fact this was my first time buying. Thanks Audi Nashville!

Excellent customer service, prompt and very professional

The service department at Audi of Nashville is very accommodating, efficient, on time and pleasant to work with.

Eric was very helpful and would recommend this Audi dealership.

Great price and great experience salesman was great at Audi of Nashville. He didn't try to push me into buying the truck (Ford F-350) overall great experience. The ONLY negative I can say is the vehicle had not been detailed very good but it was nothing major. It also wouldn't go through their car wash according to the salesman which is understandable with a huge truck.

These guys are fantastic, They will work for your business.

I have purchased several cars from Audi of Nashville. Not only has the buying process been easy and honest, the service AFTER the sale has been out standing!

We contacted Audi of Nashville to purchase a new Q7. I cannot tell you what a wonderful team you have at this dealership. Bert Henderson was absolutely amazing!!! He made this purchase by far the easiest one that we have experienced. The general manager, Robert, was so professional and personable. The entire team treated us as if they had known us for many years. They completely exceeded our expectations. Bert took the time to go over all of the features offered in this vehicle. When we left the dealership, we were completed satisfied with our new Q7!!!! We love it!!! The next vehicle we purchase will definitely be bought at Sonic!!!

Always received outstanding service Audi Nashville. Thank you Bobby Patterson!

I looked to purchase a car for several months and finally decided on an Audi. The salesmen and finance manager were efficient, knowledgeable, and easy to talk with. My experience with this dealership was awesome!

Wonderful experience overall. Nick and Mark were great. No hassle. Efficient.

Erik was the main one to assist me with giving me a full detail on what was done with my car. All services were done up to par.

I have brought both a Jaguar and an AUDI A6 from this dealership. Service dept is excellent.

I was very pleased with the entire buying process and so far the car is a 10!

Quick and easy car buying experience. No pushy salesman.

Great experience: from the leasing process in a beautiful facility to friendly service.

The service was for 25,000 miles and recall repairs. All repairs were completed above my satisfaction.

The service department is the absolute best. Rodney went over and beyond in making sure I was satisfied. All of the salesman are super friendly and make you feel very comfortable. If you've never been to Audi of Nashville you need to go asap!! Thanks again Kristy Sprouse Clarksville, TN

Walked in without an appointment & I was able to get oil changed & car was. Customer service was great. It was the best service ever.

Very pleasant! Employees were very friendly and helpful.

Great service department . Will lease another vehicle from dealerships

They were friendly and helpful over the phone. Even though we didn't purchase the vehicle our experience was good!

Good competent people with a great attitude and attention to detail

Salesman was outstanding. Excellent customer service. He found exactly the car I wanted.

Steve Baldwin is great, always a pleasure to come in for service.

We were looking for a used Audi, but ended up leasing a new A6. Our salesman was courteous, low pressure and professional. We were very impressed with this dealership.

Overall it was a good experience. Top two finalists in the buying process were Audi and Mercedes.

Very nice. Good job. Thank you very much. We will see you soon for next service .

Could not have been a more pleasant and easy purchasing experience Great professionals

I appreciate Audi Nashville customer service and the way they strive to make sure you are happy with everything. It is always a pleasant experience when I go there.

This is the third time I've had my Q5 serviced here. They are polite, efficient and thorough. They have two customer waiting areas, the upstairs is the perfect place to get a little work done.

Eric was excellent!! He made sure that my rental car was ready to go when I got there and I didn't have to wait.

Bobby Patterson is an awesome service adviser. Overall, the Audi dealership is great to work with. My car was serviced, washed and vacuumed all in a timely manner while providing me with a loaner.

sent photos as requested when they has some have not been there

Always a positive experience with this dealership. Have been using this center since our Q7 was purchased from here in 2009.

Fast and convenient service-even delivered my car to me at a restaurant.

No problems easy. Confirmation of the service was quick and without issues.

Great people, and facility. The whole process was very easy.

Everyone at Audi Nashville was very helpful and friendly. Our salesman, Kanyon Cashion really took the time to make sure we were happy with our deal. He went the extra mile to make the sale and took care of everything we needed done. I highly recommend Audi Nashville and Kanyon for anyone looking for a car. Truly a pleasant experience.

Top notch service dept. Bobby, our service advisor, always takes care of my sons Audi A4 and we have always been very pleased. Excellent!!

Their knowledge of the cars I looked at was good. Very impressive. The sales associate was very professional, had answers to all of my questions and was the nicest guy.

When have the unfortunate need to have work or repairs done to your car, it sucks. But when you get to work with a class act dealership like Audi Nashville, it makes it a lot smoother. Great waiting room with wi-fi, snacks, drinks. Even a large upper level area with lots of work surfaces and electrical plugs. I wasn't planning on having a flat or spending my afternoon at the dealership. But with all those perks, i was still able to get my work done and even have two client calls. Yes, the client area was large enough and quiet enough to support that. Then you add the super personal staff. Very professional. Courteous. Downright likable. They can even arrange loaner cars with notice. And always a ride to where you need to go. I had a BMW for 10 years. Was never offered a loaner car and was always made to feel like i should be happy they were waiting on me. Polar opposite at Audi Nashville. And my experience there has been so great, my husband now also is a Audi owner.

I have owned my 2016 A3 Cabriolet for a year now. Nothing but amazing words for the dealership, the service department and the entire staff. Top notch!

Has a great experience with Tom Cochran at Audi of Nashville during my order and delivery. Very happy with my new Q7 so far.

Always a great experience. Great facility and employees

Audi of Nashville is by far the best car dealership I have experienced. I am always assured of superb customer service and attention to detail.

Great job everyone friendly . Look awhile for recall repairs. Third one for the car. Staff did great job

Our experience was great, it was warm and welcoming the sales person was very helpful.Loving our new car

Excellent and efficient service department with attentive and friendly customer service

I NEVER KNEW THAT VW EVEN HAD AN SUV. LOVE IT AND THE DEAL WAS WONDERFUL. KAREN WAS DOWN TO EARTH, HELPFUL, AND RESPECTFUL. ON TOP OF BEING REALLY FUNNY!

Awesome dealer - great service buying a new A7. Very helpful and accommodating - highly recommend!

Good"....facilities great."...................................................................

Despite my normal Service Rep being out for vacation, the back up advisor was equally responsive and impressive. Audi Nashville has so upped the game in the quality of personnel on site, including the Service Department, that I know service will be done right and on time. They always provide loaners, with advanced booking, and I am always kept apprised of the work and any issues.

Dupane (salesman) was very helpful and very knowledgeable. Made purchasing easy to do and everything met or exceeded our expectations on purchasing a used car. Would definitely recommend purchasing from this dealer.

Knowledgeable, helpful and friendly sales staff, buying process was diligently followed. The accounting department dragged it feet a bit but the salesman, Joe Virgen, stepped up again and expedited the delivery. All in all about as good as you can get.

Always a great experience .On time,welcoming staff and nice facilities.

Audi of Nashville treats you like you're in a 5 star hotel. I doubt anyone ever looks forward to getting their car repaired, but at least when you do have to, this place treats you with total respect. The people I deal with, Bobby and Ryan, make me feel like a friend, not a customer. I can't recommend this place highly enough, and would never even consider taking my Q7 anywhere else for service.

This is the second time I've brought my car to Audi Nashville for service since moving to Tennessee. Their service reps are excellent and they are efficient in getting your car in and out.

Joe V. was top notch and made the purchase smooth as silk.

The car advisor, Steve assigned to me was nice, provided details that I needed, and recommemdations. I like that he didn't try to push or say you need all these things done on your car that can be costly and unnecessary. I like that Audi provides what you need to know and give you the option to choose and decide.

It was great and Nathan Mallory was very knowledgeable and pleasant to work with.

You reset the indicator light for low washer fluid but neglected to refill with washer fluid. Sloppy.

My experience was excellent! Eric did a great job!

I had a problem with the steering component. Stephen Baldwin took my call and set up my appointment and offered a loaner car. When I arrived at the dealer, Stephen processed my service appointment quickly and professionally. Each day that the car was being worked on Stephen called me to report the progress. On the 3rd day he called to advise me that my car was ready. When I arrived, he explained in detail what had been done to my car. The entire experience was great! They even cleaned up my car. I'm a happy camper!

I drive from Georgia to Tennessee just to have great service from Audi of Nashville. They're exceptional!

They performed the 10k service as suggested. Very pleased with my local dealer.

This is the second Audi we have purchased in last 7 months. Very professional staff and easy to work with. Our vehicles are awesome and we are enjoying driving them!

Great team and atmosphere! Made purchasing an Audi a wonderful experience! Will definitely purchase my next Audi from Audi of Nashville

Recently purchased a 2007 Toyota 4 runner. Have not purchased a car from a dealer in over 20 years. Was an outstanding experience. Price on the car was below retail book, salesman was not high pressure and no tag team sales tactics. Went to 4 other car dealers that day and bought from the Audi folks

It was time for my 10,000 mile oil change & service. I also had left, rear tire pressure problems. The Audi of Nashville Service Staff was very helpful & friendly. Excellent Service!!

Flawless. I asked the greeter how long my 5000 mile first service would and he replied, "About one hour and a half. 89 minutes later the car rolled into the garage and was thoroughly cleaned inside and out, Better service would be hard to imagine.

They have serviced my 2009 a4 over the past couple of years and did not have any real issues they didn't quickly address. I just traded my '09 for a 2015 a4. The trade was smooth and without problems. There was a scratch on the exterior and they are currently repairing it and repainting the whole fender. I have not yet seen the finished project, but I'm sure it will be good. If not, I can leave another review in detail. I only wish they had an Audi dealer on my side of town. This dealer is an hour away from my home which is an inconvenience.

Great staff that really cares and knows their stuff ! non pressure sales staff. Means a lot. Loaner car. Just call ahead and they will take care of it.

Excellent!! Serviced my Q7 as required in minimal time.

Just purchased new Audi from Audi of Nashville. Switching from Lexus. Tim Cochran did a great job with the sale and the orientation to the car. Thanks!

Luv Audi.....they need to make a Audi truck bet they really make money then