Audi delivers great service

Audi Nashville is always very friendly and accommodating.

Always superb service. Specifically Steve in the service department and Tim in sales. The group there has made every interaction a pleasure.

Everything has handled both timely and professionally by Steve and his team. Thank you. Dr. Bob Collins

Rodney was very helpful with servicing our car. He makes service easy.😊

Great service, as usual!

We are now a 2 Audi family do to the great service experience.

The staff was very professional. I was greeted as soon as I entered. I was made to feel at ease with questions, demonstrations and paperwork. I would highly recommend the service as well as the Audi Brand.

Although I bought my Q5 from CraigsList in another state, I get it serviced at Audi Nashville and I have been nothing but pleased and satisfied - with the service and the communications. I feel that they ALL care about the service they provide and how satisfied I am with the car itself. I've never felt pressure for an "up-sale" or felt that I've been charged for anything unreasonable. I take the warranty and service guidelines seriously and appreciate their attention. The timing of the service has always been reasonable and always within the time frame quoted. Nice, friendly, dependable!

Always pleasant to do business here and I'm confident that I am getting the very best service!!

Great experience,kind of pricey but we are talking about an Audi.

I truly enjoyed my experience purchasing a new Q5 at Audi Nashville. The new building is beautifully equipped, and every model is on display. My salesperson Danny made the process go easily and I got a great deal. When it was time for the final papers, their financial guy was just as nice and the procedure was very pleasant. On my new vehicle there was a small ding out of the paint on the bumper, and the service department took care to solve the problem right away, while giving me a beautiful A6 loaner. I enthusiastically recommend this dealership!

I brought my recently acquired 2013 Audi A8L for vibrations in the exhaust issues. Working with Steve Baldwin (Service Advisor) and Bob (Service Manager) they contacted the regional Audi representative who authorized a "courtesy" replacement of the exhaust pipes even though my Audi was out of warranty. This would have been a very expensive repair, but Steve, Bob and the regional Audi rep made it happen!!! I want to thank everyone involved and Audi USA and Audi Nashville has a new and very grateful customer. Look no further for your next new, CPO or used Audi. Their dealership is "top shelf", the staff friendly and professional plus very accommodating in service scheduling and turn-around! Again, thank you Audi Nashville.

Couldn't be better- free loaner car the best. Very helpful and friendly

It was a wonderful experience I love they way everyone treats you there like family

Very pleasant experience and would highly recommend Patrick Murphy to others. I was very impressed with the dealership and the individuals I met.

I was interested in a certified A6 and Jennifer could not have more helpful in working with me.

Excellent, Steve my service adviser was extremely helpful and polite. I did not have an appointment but had pickup up a nail in a tire. He worked me in, replaced the tire and cleaned the car all after 4:00 PM.

Excellent customer Service, above and beyond my expectations!

Always an awesome experience at Audi Nashville. Bobby is the best. This visit had a warranty issue and the Warranty Supervisor worked with us and we are totally satisfied.

Audi of Nashville has always been professional, thorough, and expedient with all the business I've done with them.

My experience was first rate. The dealership as well as all the employees that I came in contact with were very professional and caring.

Quick turnaround on service. Bobby was super.The dealership was immaculate in appearance.

Bobby Patterson at Audi of Nashville is wonderful, courteous, funny, clear & so patient in explaining all work done on "the big beast" my fabulous 2014 Q7 which I love. Keep Bobby at Audi - he is the best.

Great service! Very timely and cost effective. I had a very poor buying experience and purchased our Audi S5 from another dealership Three hours away, but the service department experience has been exceptional.

Go see Nathan. If he's not available, wait for him. He's extremely knowledgeable on the entire inventory of AUDI vehicles. The entire staff at the dealership truly made HUGE efforts in making our car buying experience a pleasure

Just bought my 2016 A3 Cabriolet from Tim Cochran. Amazing experience from start to finish. He was great to work with, the facility is super nice and everyone had great energy. I love the car and am looking forward to working with the Service Department as a maintain my car. Thanks Audi Nashville!

Very Positive - Kept us well informed as to the status of our cars build in the factory and arrival. Excellent follow-up

I always get in for service when needed and they are wonderful to deal with. My service rep, Bobby is very good about making sure all the details are covered on my requests!

Smooth buying process. They did what they said. Worked with me on to make it work with payment date, etc.

The overall buying experience was smooth and easy. Patrick was a great salesman. He was upfront and honest and was knowledgeable in answering any questions I had. This is my second Audi and I have always received great customer service from the Steve and the team in the service department. I would definitely recommend Audi Nashville to friends and family.

Respectful, responsive, and good follow up. Sales person spent time showing me all the electronic set up options.

Service department personnel are really helpful, professional, and efficient. They have my car ready when they say they will and help me with any questions I have.

I had a battery issue crop up on Saturday night. After a jump start Monday morning, I went to the dealership. They were very busy but took the car, checked it, replaced a bad battery, and in under an hour.

I always have such a pleasant experience with Audi Nashville. The service department is next to none when it comes to services. I always leave satisfied, knowing that I along with my vehicle were both well taken care of. During my last visit, my husband and I decided on purchasing a new vehicle and ended up selecting the 2017, Q7. We asked Patrick for his assistance and never once did he let us down during our shopping experience. He was extremely knowledgeable on all aspects of the vehicle and answered every question we brought his way. In addition to Patrick's outstanding service, DJ was very helpful throughout the financing process. My husband and I left more than content with our experience and truly understand why Audi will always be our vehicle of choice. We are so in love with our new SUV and we want to thank Patrick for his assistance!

Excellent customer Service .Eric is a very good service representative to work with .

Jen and the team at Audi of Nashville are the best. Purchasing a car that you never lay your eyes on is the scariest thing in the world but I tell you they did everything to assure me I was getting a great car. Jen face timed me so I could see everything in and out of the car. The delivery service they used was the best and she face timed me again before it was picked up just to assure me the car was in perfect condition. Once we received it, we couldn't believe how immaculate the car was. The video didn't do it justice. Once we rcvd it, we noticed some minor things but Audi of Nashville didnt hestitate to get in touch with our local Audi to ensure we were satisfied. I'm still ecstatic about our purchase and process was phenomenal.

The only place I will ever have my car serviced. Friendly, courteous and quick.

Bobby Patterson went above and beyond for my Q5. His professional yet warm manner was very appreciated!

Outstanding sales and service departments. Consistent follow-through and high-level customer service on all fronts.

Annual service was completed. Bobby explained service that would be completed and took the time to be sure I was satisfied with service when I came to pick up my car. The cost of service agreed with estimate I was given by Bobby.

Great experience. The people who serviced my car were very nice and helpful.

As always, all of my concerns were addressed and taken care of

Nathan Mallory made my entire experience in purchasing a vehicle wonderful. He is extremely knowledgeable, kind, & has been very attentive from the day I met him which has continued even after completing the purchase. I will definitely be going back to him for my next vehicle, & I would highly recommend him & Audi to anyone.

It's always clean, professional and friendly environment at Audi. I would recommend this place to everyone.

WAS THE BEST NEW CAR PURCHASE I HAVE EVER MADE SMOOTH NO PRESSURE ... JOE WAS AWESOME

HUGE thanks to Audi of Nashville! They made the car buying experience so easy and exciting. Everyone there is very friendly, knowledgeable, and helpful. I learned so much about Audi, my vehicle, and the purchasing process. They really go above and beyond, and their dealership is very modern and sleek! I sincerely appreciate their time with me addressing all my questions and ensuring I was confident in understanding the features of my new ride.

Very Good Dealership. And takes care of their customers!

From the salespeople acting as a team to help secure the car I wanted, to excellent maintenance plans with free loaner cars or great lounge facilities, I've been impressed all around with Audi Nashville.

I was in for a recall. Service was great. I did not reserve a car to use in advance but he was able to provide me one.

Beautiful place, clean, everyone very friendly and efficient.

It was a great car buying experience overall. All process was very smooth and professional with no hassle. They delivered everything on their promise. Finally, My dealer (Patrick Murphy) is a great guy, and I recommend him to anyone who are serious about buying Audi.

I was treated very well when I went into the service bay. A repair that was supposed to be relatively quick turned out to be longer than proposed. Thus, Erick provided me with a loaner for the day so that I could run some errands while my car was being fixed. The only thing I would suggest is to have some desks and outlets in the waiting area so that there is a place to do some work while waiting.

Everything went very smooth - easy to work with. They had the paperwork read as soon as I arrived. There was no wait.

Steve and the crew at Audi did a great job completing the scheduled tasks, getting me into loaner, and back out with my car (cleaned) on schedule.

Ive been in the car business a major part of my life. Working at the dealership on many levels. Now a manager, I have to say Im extremely pleased with Audi of Nashville. There Sales Department is a step above the rest. They truly define customer service and a level of excellence that you dont find anywhere else. From start to finish, Daniel Davis the Sales Manger and my Sales Person Samson Huy went above and beyond to meet my needs and help me purchase my first Audi. Karrah who helped with me as well did everything in the world to keep the process simple and professional. When I arrived I was overwhelmed with how perfect everything was. Coming from me a manager in the auto industry I will definitely be back and recommend Audi of Nashville. Thanks for the help. I love my new S3!!!

Excellent all around: Facility, scheduling, loaner, staff, and regular maintenance performed.

Thanks you very much for the Great Service's. Nice place to work while I wait.!!

Rodney Lane was very helpful in the service department. It makes all the difference !!! That's why I love My Audi

Went back to Audi of Nashville as a previous Audi owner and was not disappointed. Luke was very knowledgeable and helpful and made the car buying experience as painless as was possible. I would absolutely recommend him and Audi of Nashville to friends and family. This is the end of my review.

Outstanding experience from first contact with sales representative to financing, pricing and support

Always a pleasant experience at the Nashville Audi Service Center.

I went into the dealership not knowing if I wanted to truly buy the car, but once I spoke with Nathan about why I should buy an Audi and how he could get the deal done at a better rate than I had, it was a done deal. This was not only a great buy but the Audi dealership staff made sure I understood why I was buying and why. I would tell anyone to go in and experience what its like to buy a car from those who are not just trying to sell you a car to get your money, but to sell you an experience with a great car. Love my Audi.

Always been pleased with the professionalism and quality of the Audi Nashville service dept.

This was the best experience I have every had when buying a car. Nathan and staff made it easy and enjoyable to do business with them. Looking forward to my next Audi.

Polite, focused and go the job done in a good time. No loaner care available despite booking 1 week in advance.

Great service. As usual! Waited the projected time frame and no worries at all

Everything was excellent and this is a top dealership.

Rodney Long provided excellent advice and was very professional.

Very professional. Kept me informed about any changes during the buying process.

The staff was great and my process for getting a new car was so easy, being the fact this was my first time buying. Thanks Audi Nashville!

Excellent customer service, prompt and very professional

The service department at Audi of Nashville is very accommodating, efficient, on time and pleasant to work with.

Eric was very helpful and would recommend this Audi dealership.

Great price and great experience salesman was great at Audi of Nashville. He didn't try to push me into buying the truck (Ford F-350) overall great experience. The ONLY negative I can say is the vehicle had not been detailed very good but it was nothing major. It also wouldn't go through their car wash according to the salesman which is understandable with a huge truck.

These guys are fantastic, They will work for your business.

I have purchased several cars from Audi of Nashville. Not only has the buying process been easy and honest, the service AFTER the sale has been out standing!

We contacted Audi of Nashville to purchase a new Q7. I cannot tell you what a wonderful team you have at this dealership. Bert Henderson was absolutely amazing!!! He made this purchase by far the easiest one that we have experienced. The general manager, Robert, was so professional and personable. The entire team treated us as if they had known us for many years. They completely exceeded our expectations. Bert took the time to go over all of the features offered in this vehicle. When we left the dealership, we were completed satisfied with our new Q7!!!! We love it!!! The next vehicle we purchase will definitely be bought at Sonic!!!

Always received outstanding service Audi Nashville. Thank you Bobby Patterson!

Excellent service and a first class service consultant in Bobby Patterson who made my latest experience even better than my previous visits. There are simply no other words to describe why I strongly recommend this dealership.

I looked to purchase a car for several months and finally decided on an Audi. The salesmen and finance manager were efficient, knowledgeable, and easy to talk with. My experience with this dealership was awesome!

Wonderful experience overall. Nick and Mark were great. No hassle. Efficient.

Erik was the main one to assist me with giving me a full detail on what was done with my car. All services were done up to par.

I have brought both a Jaguar and an AUDI A6 from this dealership. Service dept is excellent.

I was very pleased with the entire buying process and so far the car is a 10!

Quick and easy car buying experience. No pushy salesman.

The service department took my vehicle in on time, explained what was needed and what they were going to do with this service. They were friendly and courteous. They offered complimentary refreshments and directed me to where I could sit comfortably while waiting for the service to be completed. They gave me a wait time frame and were within that time frame upon completion. My service tech went over everything that was done during the service and allowed for questions. When I took my vehicle back it had been completely cleaned inside and out. Top notch service.

Great experience: from the leasing process in a beautiful facility to friendly service.

The service was for 25,000 miles and recall repairs. All repairs were completed above my satisfaction.

The service department is the absolute best. Rodney went over and beyond in making sure I was satisfied. All of the salesman are super friendly and make you feel very comfortable. If you've never been to Audi of Nashville you need to go asap!! Thanks again Kristy Sprouse Clarksville, TN

Walked in without an appointment & I was able to get oil changed & car was. Customer service was great. It was the best service ever.

Very pleasant! Employees were very friendly and helpful.

Great service department . Will lease another vehicle from dealerships

They were friendly and helpful over the phone. Even though we didn't purchase the vehicle our experience was good!

Good competent people with a great attitude and attention to detail

Salesman was outstanding. Excellent customer service. He found exactly the car I wanted.

Steve Baldwin is great, always a pleasure to come in for service.

The staff were polite and helpful. The repairs were done on time. Excellent car wash.

We were looking for a used Audi, but ended up leasing a new A6. Our salesman was courteous, low pressure and professional. We were very impressed with this dealership.

Overall it was a good experience. Top two finalists in the buying process were Audi and Mercedes.

Very nice. Good job. Thank you very much. We will see you soon for next service .

Could not have been a more pleasant and easy purchasing experience Great professionals

I appreciate Audi Nashville customer service and the way they strive to make sure you are happy with everything. It is always a pleasant experience when I go there.

This is the third time I've had my Q5 serviced here. They are polite, efficient and thorough. They have two customer waiting areas, the upstairs is the perfect place to get a little work done.

Eric was excellent!! He made sure that my rental car was ready to go when I got there and I didn't have to wait.

Bobby Patterson is an awesome service adviser. Overall, the Audi dealership is great to work with. My car was serviced, washed and vacuumed all in a timely manner while providing me with a loaner.

sent photos as requested when they has some have not been there

Always a positive experience with this dealership. Have been using this center since our Q7 was purchased from here in 2009.

Fast and convenient service-even delivered my car to me at a restaurant.

No problems easy. Confirmation of the service was quick and without issues.

Great people, and facility. The whole process was very easy.

Everyone at Audi Nashville was very helpful and friendly. Our salesman, Kanyon Cashion really took the time to make sure we were happy with our deal. He went the extra mile to make the sale and took care of everything we needed done. I highly recommend Audi Nashville and Kanyon for anyone looking for a car. Truly a pleasant experience.

Top notch service dept. Bobby, our service advisor, always takes care of my sons Audi A4 and we have always been very pleased. Excellent!!

Their knowledge of the cars I looked at was good. Very impressive. The sales associate was very professional, had answers to all of my questions and was the nicest guy.

When have the unfortunate need to have work or repairs done to your car, it sucks. But when you get to work with a class act dealership like Audi Nashville, it makes it a lot smoother. Great waiting room with wi-fi, snacks, drinks. Even a large upper level area with lots of work surfaces and electrical plugs. I wasn't planning on having a flat or spending my afternoon at the dealership. But with all those perks, i was still able to get my work done and even have two client calls. Yes, the client area was large enough and quiet enough to support that. Then you add the super personal staff. Very professional. Courteous. Downright likable. They can even arrange loaner cars with notice. And always a ride to where you need to go. I had a BMW for 10 years. Was never offered a loaner car and was always made to feel like i should be happy they were waiting on me. Polar opposite at Audi Nashville. And my experience there has been so great, my husband now also is a Audi owner.

I have owned my 2016 A3 Cabriolet for a year now. Nothing but amazing words for the dealership, the service department and the entire staff. Top notch!

Has a great experience with Tom Cochran at Audi of Nashville during my order and delivery. Very happy with my new Q7 so far.

Always a great experience. Great facility and employees

Audi of Nashville is by far the best car dealership I have experienced. I am always assured of superb customer service and attention to detail.

Great job everyone friendly . Look awhile for recall repairs. Third one for the car. Staff did great job

Our experience was great, it was warm and welcoming the sales person was very helpful.Loving our new car

Excellent and efficient service department with attentive and friendly customer service

Audi has had great service when we've brought our vehicle in. My rep, Rodney Long, has been most professional in our dealings. Unfortunately, we were stunned to learn when we returned our "loaner" that Audi said there was a "chip" in the window.....that wasn't there when we took responsibility of the vehicle. What I learned was that Audi, or any other dealer which provides loaners, must be viewed as any other rental company. My mistake was signing the rental/loaner agreement without inspecting the vehicle. The same for when I returned it. That part was may fault. Audi should do as all the rental cos. do nowadays; that is, have the customer, along with Audi rep, inspect vehicle for damage both before and after. This would easily eliminate problems. That said, of all the many times I've rented vehicles, not once have I inspected the windshield. You see, I believe the windshield was damaged before I took responsibility. Probably would still be issue, as I've never inspected windshields for damage.....I will now.

I NEVER KNEW THAT VW EVEN HAD AN SUV. LOVE IT AND THE DEAL WAS WONDERFUL. KAREN WAS DOWN TO EARTH, HELPFUL, AND RESPECTFUL. ON TOP OF BEING REALLY FUNNY!

Awesome dealer - great service buying a new A7. Very helpful and accommodating - highly recommend!

Good"....facilities great."...................................................................

Despite my normal Service Rep being out for vacation, the back up advisor was equally responsive and impressive. Audi Nashville has so upped the game in the quality of personnel on site, including the Service Department, that I know service will be done right and on time. They always provide loaners, with advanced booking, and I am always kept apprised of the work and any issues.

Dupane (salesman) was very helpful and very knowledgeable. Made purchasing easy to do and everything met or exceeded our expectations on purchasing a used car. Would definitely recommend purchasing from this dealer.

Knowledgeable, helpful and friendly sales staff, buying process was diligently followed. The accounting department dragged it feet a bit but the salesman, Joe Virgen, stepped up again and expedited the delivery. All in all about as good as you can get.

Always a great experience .On time,welcoming staff and nice facilities.

Audi of Nashville treats you like you're in a 5 star hotel. I doubt anyone ever looks forward to getting their car repaired, but at least when you do have to, this place treats you with total respect. The people I deal with, Bobby and Ryan, make me feel like a friend, not a customer. I can't recommend this place highly enough, and would never even consider taking my Q7 anywhere else for service.

This is the second time I've brought my car to Audi Nashville for service since moving to Tennessee. Their service reps are excellent and they are efficient in getting your car in and out.

Joe V. was top notch and made the purchase smooth as silk.

The car advisor, Steve assigned to me was nice, provided details that I needed, and recommemdations. I like that he didn't try to push or say you need all these things done on your car that can be costly and unnecessary. I like that Audi provides what you need to know and give you the option to choose and decide.

It was great and Nathan Mallory was very knowledgeable and pleasant to work with.

You reset the indicator light for low washer fluid but neglected to refill with washer fluid. Sloppy.

My experience was excellent! Eric did a great job!

I had a problem with the steering component. Stephen Baldwin took my call and set up my appointment and offered a loaner car. When I arrived at the dealer, Stephen processed my service appointment quickly and professionally. Each day that the car was being worked on Stephen called me to report the progress. On the 3rd day he called to advise me that my car was ready. When I arrived, he explained in detail what had been done to my car. The entire experience was great! They even cleaned up my car. I'm a happy camper!

I drive from Georgia to Tennessee just to have great service from Audi of Nashville. They're exceptional!

They performed the 10k service as suggested. Very pleased with my local dealer.

This is the second Audi we have purchased in last 7 months. Very professional staff and easy to work with. Our vehicles are awesome and we are enjoying driving them!

I have bought many cars from many different dealerships over the years and I can confidently state that Audi Nashville is one of the best dealerships I've ever had the pleasure of doing business with. I've purchased 2 cars from them in the past 5 months and each experience was excellent. The no-hassle, pressure-free environment of Audi Nashville makes the process of buying a car, which we all know can sometimes get contentious, much more relaxed and enjoyable. Their upfront pricing eliminates the "old school" back and forth negotiating that can make many customers uncomfortable and defensive. Those days are over at Audi Nashville! For both of my purchases I worked with Kanyon Cashion as my salesperson and I couldn't be happier with his professionalism. He is very knowledgeable and willing to go the extra mile for his customers. This definitely has not always been the case with many salespeople I've worked with in the past and that makes a huge difference to me. Andrew Barger in the finance department was great as well. He got the finance rate I wanted, from the bank I wanted, and the paperwork was ready to sign in no time at all. Less waiting, more driving! 5 star experience all around! I'll be back for sure.

Great team and atmosphere! Made purchasing an Audi a wonderful experience! Will definitely purchase my next Audi from Audi of Nashville

Recently purchased a 2007 Toyota 4 runner. Have not purchased a car from a dealer in over 20 years. Was an outstanding experience. Price on the car was below retail book, salesman was not high pressure and no tag team sales tactics. Went to 4 other car dealers that day and bought from the Audi folks

It was time for my 10,000 mile oil change & service. I also had left, rear tire pressure problems. The Audi of Nashville Service Staff was very helpful & friendly. Excellent Service!!

Great buying experience

Audi of Nashville is awesome! Their customer service is first class and professional. I highly recommend them.

Flawless. I asked the greeter how long my 5000 mile first service would and he replied, "About one hour and a half. 89 minutes later the car rolled into the garage and was thoroughly cleaned inside and out, Better service would be hard to imagine.

We recently purchased a used 2014 Maxima for my wife. The car was in pristine condition. We loved everybody we dealt with there. The transaction was smooth. Special shout out to Joe, who was one of the most pleasant sales people we've ever dealt with!

They have serviced my 2009 a4 over the past couple of years and did not have any real issues they didn't quickly address. I just traded my '09 for a 2015 a4. The trade was smooth and without problems. There was a scratch on the exterior and they are currently repairing it and repainting the whole fender. I have not yet seen the finished project, but I'm sure it will be good. If not, I can leave another review in detail. I only wish they had an Audi dealer on my side of town. This dealer is an hour away from my home which is an inconvenience.

Great staff that really cares and knows their stuff ! non pressure sales staff. Means a lot. Loaner car. Just call ahead and they will take care of it.

I was from out of town and they took excellent care of me! Got me scheduled right away - diagnosed and fixed my problem promptly. Couldn't have asked for more professional or more friendly service.

Great customer service

Efficient and effective.

Excellent!! Serviced my Q7 as required in minimal time.

Great dealership and friendly staff. We were helped by 2 sales persons and both were very knowledgeable about the Q5 and took plenty of time to go over all the features in the car. Great experience and we love the car :)

Recently reviewed and test drove comparable BMW, Mercedes, Range Rover and Volvo. My wife and I made Audi of Nashville last on our list. We test drove the new Q7. The sales rep we met (Nathan Mallory) was far and away the most learned of anyone we had previously visited. For the money we found the Q7 to be truly a sophisticated engineering marvel and Nathan's product knowledge nothing short of impressive. I know I'm writing what seems to be a commercial but if you've ever owned a Mercedes, BMW or Range Rover do your self a favor and test drive an Audi...if your experience resembles ours you'll drive home the Audi and have a new "not as impressed" opinion about the others.

Our service rep, Rodney Strong at the Nashville Audi dealership, is the best service rep we have ever had for ANY make car. He is a tremendous asset to Audi and will be, in large part, the reason we purchase another AUDI. Service after purchase is so important and Rodney takes care of everything for us! Thank you for your expertise Rodney!

Kanyon made our purchase so easy. We went in knowing the exact specs we wanted on the Q5 we purchased. The dealership had the exact vehicle we were wanting and gave us a fair price for our trade. Love our new car!!

Salesman was Patrick Murphy. He was very knowledgeable about the product. Very congenial. No pressure whatsoever. Made me feel valuable.

I recently purchased an Audi Q5 from the Nashville dealer. My experience was nothing short of spectacular. I couldn't be happier with my purchase. I couldn't believe how quick and painless I was able to drive away in my new Q5. If you are in the market for an Audi I would highly recommend, Audi Nashville in Brentwood.

My husband and I had the best experience with Audi Nashville! The service was great and everyone was friendly. Our sales associate, Jeff, helped us even by staying after hours to make sure we got what we wanted and he followed up with us days later. This experience was a 10/10 for us!

Rodney is always courteous and professional.

Rodney is always helpful, professional, and courteous when I take my car in for service. It is always a pleasure to receive great customer service!

Very new to the Audi world, my sales reps did a fantastic job in making sure we found the exact car we wanted and treated us very well! Kudos to Bert, Samson, and Andrew for making us feel like we made the best decision!

Efficient, courteous and completed work as intended. Would have appreciated a wash as they do at the Porsche dealer- thus a 4 star.

I inquired about the car online and got connected with Joe Virgen. I made an appointment to meet with him and when I arrived the car was up front and waiting for me. He was very knowledgeable about the car and answered all my questions without hesitation. I felt very comfortable buying from him. There was no pressure. Took a little longer to get the finance part done but all in all a great experience and I love my Audi!

Very professional. They performed a thorough analysis of my vehicle with explanations where necessary.

They always have fast friendly service in a clean environment and give me a comparable loaner car and are very responsive with communicating any issues with my car.

Great job. Rodney is an excellent service manager.

Service was great, as usual! They called with the quote before doing the work and had the car ready faster than promised!

Our dealer, Nathan, was super friendly and led us straight to a car that fit! Of course, any Audi is a great option! It's great quality inside and out.

Very nice experience, Mr. Patrick Murphy was very helpful

Our dealer, Nathan, was super friendly and led us straight to a car that fit! Of course, any Audi is a great option! It's great quality inside and out.

Rodney was very helpful and my service was done when promised

Great service very nice and professional staff took time to answer all my questions.

Advised me that I did not need work that I went in to have performed instead of just doing it anyway. Very helpful service staff and I am completely satisfied.

Always a pleasant experience with no surprises with Audi of Nashville. Went for scheduled service and all work was done as explained and in the time frame requested. Bobby Patterson, service advisor, was personable and knowledgeable. Obviously, they have a great team.

Had to return my A8 for a factory recall. I was offered a complementary rental car and the repairs were done timely and right the first time. What more could anyone want!!

Very pleased with the overall experience and dealership

Very smooth process on all levels from appt booking to customer service to pick up.

I purchased my Q7 in another state but you would never know it from the excellent service I receive at Audi of Nashville. They always go above and beyond to make me feel at home and at ease when it comes to the service and maintenance of my vehicle.

Every time I go in for service on my vehicle I am very satisfied with the entire experience

Earned my loyalty for sure!

We recently purchased a lightly used Audi Q5. We took it to the Audio Dealership in Nashville for service. Our service agent Bobby had all the records of this Audi and we were surprised to learn we actually had a service contract on this car. The service people did a great job and were very quick despite their being very busy. A very nice experience. Makes us love our Audi even more!!!

The best!!!

Purchased Audi from Tim Cochran today. Great experience. Very pleased with the sale, the orientation and the car. Thanks Tim!

We purchased a 2017 Q5 from Audi of Nashville. The salesman was awesome to deal with. The service department is also top notch as we've been dealing with them for several years on our 2013 Q5.

Just purchased new Audi from Audi of Nashville. Switching from Lexus. Tim Cochran did a great job with the sale and the orientation to the car. Thanks!

Nathan Mallory was our sales rep and we really enjoyed working with him. Not pushy. Very informative. Very helpful and respectful.

We have bought our last two vehicles here. And the customer service is great and we would recommend this dealership to everyone! Go see Joe!

We're always pleased with the great service at Audi of Nashville. We have a wonderful service rep in Bobby Patterson. The facility is nice and everyone is always so friendly.

Tim helped me through the process of purchasing my Audi Q5. The entire process, from the initial test drive to the closing of the paperwork was a pleasant experience. The pricing of the car was reasonable as was the value they offered on my trade-in, which lined up to KBB and Edmund's results. If you are in the market for an Audi, I definitely recommend working with the folks at Audi Nashville.

They are always on time, super polite, contact me for discussion prior to making repairs, car is always ready on time and the quality of the service/repairs is top notch.

I love everything about Audi Nashville from the buying experience to my service appointments with Bobby Patterson. I plan on buying my next vehicle from them also.

Loved our experience at Audi Nashville. Joe was helped us through the process of picking a certified pre-owned Audi from their great selection. We would definitely recommend them to our friends and family!

Rodney did a great job of working me in and performing my car repair in a timely manner. Also had the car washed...great service.

Quick, efficient and friendly!

Great experience. I had been to numerous dealerships prior to ultimately making a purchase here at Audi. Patrick the salesman was very cool and right on point with where my interest points were at. DJ was also very professional in handling the paperwork for the financing. Overall I will definitely keep this dealership in mind in the future when Im ready to trade-in again!

My experience yet again has been amazing!! Rodney your people out done themselves!!! My car looked like it did the day I picked it up new!! Thank you all very much!!

Sales Professional Nathan Mallory is excellent. Very pleased with his knowledge & dedication to ensuring I was completely satisfied. Very highly recommended.

Very pleasant and easy buying process. Tim was great to work with , and was great at providing information on the car.

Steve and everyone on the service staff did a great job... Quick and correct.

awesome!

They really take care of me at Audi Nashville. Customer Service is number one there. Bobby always make sure I have a great experience!

Simply the best, recently purcased a 2013 mercedes S 550 and every communication and transaction was very professional and pleasant, our sale advisor was Bert Henderson and he conducted the business with his upmost professionalism and took his time to explain the process as well as demonstrating all the features of the new car. great experience and highly recomonded Tony Sadri Atlanta, Ga.

easy to schedule and efficiently done - facility is great and I can work while I wait

Great service! Steve Baldwin did a great job walking me through the work conducted and my car was finished in a timely manner.

Best service of any dealership we have ever used

wonderful experience. enjoyed working with Tim Cochran

The 5000 mile checkup was free and included an oil and filter change, alignment and brake check, and an exterior car wash!

We always get great service from Audi and especially from Rodney. Timely, efficient, and friendly! Couldn't ask for better.

I have never had a better experience at a car dealership. Comfortable but completely professional.

The Audi Nashville dealership was very professional and helpful. Patrick helped make this a very pleasant experience. He took care of us every step of the way. Normally I dread shopping for a car however, this time was fantastic. Easy fast and efficient. We are very pleased with our purchase. Thank you Patrick!

Very easy to schedule. Friendly and efficient advisors. Rodney Long is a very good advisor. Great experience as usual. I waited for car service and it was finished on time as I was told.

We recently purchased a 2013 CPO Audi A7 and I could not be more pleased with the professional and personal experience we had with this team. The team at Audi Nashville were fantastic and worked together to make us a happy customer. We shopped a lot of dealers, ready to purchase, but we spent our money at Audi Nashville. Shout out to Joe and Kanyon for all of their help and attention.

Service was great , they got me in and out in reasonable time ...

My service experience was excellent. Bobby took time to explain to my satisfaction the work that was done.

I had the 35K mile service and the full detail done. I couldn't recognize my car when I went to pick it up. They did a great job with the service! Caleb was super helpful and even called me back a couple of times when I had a questions. Overall great experience. Audi made it easy!

Excellent service: friendly, courteous, professional

I am very pleased with the service I have received at Audi Nashville on my A6. They are well trained fast and efficient. Great cup of coffee in the lounge as well. Rh

Bobby always provides superior service at the Nashville Audi dealership.

Very good service. Rodney is always provides professional and efficient.

The guys at Audi Service Department are always great. They get you on your way with minimum delay, and they explain what will be done or has been done with simple terms that the average person can understand. I never have any doubts about their quality of work or ethical conduct. I know every time I take my car to then that they will do a superb job. It's also worth mentioning they are very respectful and polite, which I appreciate. They do the same for my wife, which can't be said for some shops. Their high degree of professionalism will keep be coming back to Audi for a long time.

Bobby was knowledgeable, explained all the options and cost prior to actual work. I'm very pleased with the service and this dealership.

Kanyon was great! Very professional, organized and helpful. The dealer worked with me amazingly well, was very patient as I sorted through different details and options and they provided the best discount I could find nationwide.

Had new keys programmed from Audi.. Bobby Patterson and Jimmy Beckman both served us well.

Best new car experience ever. Better than Mercedes or Land Rover. Impeccable.

The environment is pleasant and clean. The people are very friendly and accommodating. Was considering a BMW but the people there were rude and standoffish would even let me sit in the vehicles. So going to the Audi dealership of Nashville was a very pleasant experience. The products are rated well in consumer reports and they perform well. The customer service is the best you can get.

Courteous service as usual. I've never had an issue with promptness with Audi Nashville in the 2 years I've lived in TN. I love my Audi and it's reassuring to know there is a competent dealership within reasonable distance from my house. Rodney Long has been my service advisor; I give him a strong thumbs up.

Rodney is always so accommodating. He provides great service and has made us repeat customers. We love working with the team at Audi Nashville.

Great service.

Everyone I encountered while visiting the Brentwood location was very friendly. My service was fast and although they estimated a longer wait time than I anticipated, they gave me a free ride to a local mall to help pass the time. Even then, they were super fast and on top of everything.

I recently took my Audi A6 in for service at Nashville Audi. I sent a text to my service advisor, Bobby Patterson, to schedule an appointment concerning my brake warning light, recall service, one new tire and normal service. Bobby responded immediately and was very helpful in setting up this appointment that met my schedule. I've had nothing by praise for Bobby's attention to detail and customer service. He goes above and beyond to assist in answering all my questions and keeps me constantly informed as to the progress of the service, right down to when it will be out of the car wash and when I can pick it up. Amazing! The service performed is at the highest level, and honestly, it should be. I will continue to exclusive use Nashville Audi for my service and plan on buying a new Audi from this location in the future.

Everyone I encountered while visiting the Brentwood location was very friendly. My service was fast and although they estimated a longer wait time than I anticipated, they gave me a free ride to a local mall to help pass the time. Even then, they were super fast and on top of everything.

Fair prices.

Great Service. Bobby is always very helpful

Friendly and nice service department compared to majority of car dealers.

We were treated like royalty from the moment we walked into the showroom. Our sales rep was the best ever. He was knowledgeable about everything. He was so patient . He answered all our questions and gave us a complete tutorial on our new car. We will recommend Audi Nashville to all our family and friends.

Outstanding service! It is a reason why we continue to get new Audis every three years.

Very good personalities of all employees. They work well discussing issues and try their best to meet your needs. Customer service was top of the line especially in the maintenance service department. They put a new headlight in for us as part of the sale and the service department was the nicest employees I've ever dealt with. Will think of them next time we look for a vehicle.

Service here is always prompt and people are so helpful. Worked with me to make it happen on an already busy Saturday!

If you need to take your 'baby' in for service, I highly recommend Audi of Nashville. I drive at least an hour away from my house to specifically go to this dealership. You are treated like you are valuable to them, they explain things thoroughly and they're not doing anything else but taking care of your needs when you are in front of them. I have a specific service specialist I go to every time, Bobby Patterson. He knows me and my car and he does a great job!

From entrance into their 'garage' and through the whole process you are made to feel very appreciated and valued...not just another dollar in their pocket.

Was a great experience for me and my wife. Nathan did a fantastic job educating us on Audi. As this is a first for us. He was professional, extremely knowledgeable and took good care of us..

The experience was the best I've had in the purchase of a car from a dealer.

Terrific experience with the service department from Audi Nashville. Bobby quickly diagnosed the problem, let me know how long it would take to fix it and kept me up-to-date on progress.

Great staff and they take care of your vehicle and you while you are waiting!!

Audi Nashville has always provided us with the best customer service! We have 2 Audis and our Service Advisor, Bobby Patterson has always provided the most personal and understanding attention to our concerns. Our sales person, Tim Cochran is just fantastic and incredibly knowledgeable about their vehicles. If you are considering an Audi, I highly recommend this dealership. Of course the vehicles speak for themselves...simply awesome!

Excellent service on the 35K mileage svc and also replacing 4 tires a few days later. Rodney and Steve always take great care of us. Appreciated the kindness and service from Michael - that valeted my wife back to work. Very pleased with the services of Audi Nashville and continue to love our new Audi A3.

Car was repaired quickly and accurately. Rodney was helpful and pleasant to work with.

Audi of Nashville is a superb dealership! All of my experiences here have been pleasurable. Employees are personable, professional and very helpful!

Nathan Mallory at Audi was AWESOME!! I am a first time Audi purchaser and Nathan Mallory made the experience an enjoyable one which is comforting since Audi's are luxury cars and many purchasers including myself have difficulty deciding on best options to select for the value. Definitely would use Nathan and Audi of Nashville again!! I plan on using them for my routine maintenance as well. Stop by and see them even for a test drive. Nathan nor did any of the other sales reps try to pressure me into making a decision.

First time in servicing my Audi, and every bit of it was an excellent experience

Purchased my CPO Audi A4 from the dealership about 4 weeks ago. Very good experience there. My salesman, Tim, was great! The dealership itself is very nice as well as the people that work there! I would recommend them to anyone who is looking for a new or used Audi!

very good, quick service, quality service, and overall pleasant experience

Best I have ever dealt with!

I had a great experience purchasing a Certified Pre-Owned vehicle. I went into the process bouncing between models and price range, but Nathan stuck with me and at the end I feel extremely happy with my final choice. Always considerate and to the point, I appreciate that there are no sales games. I went in to look at three cars, did a few test drives, found a completely different I loved, and was out in 4 hours driving home in my new car.

Hands down, the best car-buying experience I have ever had!

Very good service. Gave me a loaner car. Service was done in a reasonable length of time.

Audi Nashville was great, the car we bought was just what we wanted, could not be happier

From beginning until end this was a very good experience and we really appreciate the professionalism, outgoing personality and courtesy shown us by Kanyon our salesman. He made the entire process enjoyable.

Great people! Wonderful facility, product. They always make me feel appreciated.

Bobby Patterson always goes above and beyond in providing excellent service!

Overall very nice and I am happy with the service I received. The charge for the volume control knob replacement I felt was excessive but overall the service was good.

Loved being provided with same model car that I drive; no adjustment to strange vehicle, felt safer.

Best ever i've been buying cars for 40 years best experience ever

I love my Q5 and my experience with Audi service has been excellent.

As usual , service on my Audi Q7 was above and beyond. Bobby, my service representative has the loaner ready for me and I am off to work within 10 minutes. My work is close by so they came and brought my car back for me after service , seamless. I am one who procrastinates on taking my car in but they make it so easy I have been able to stay on schedule. Thank You Bobby and Audi!!!

Fast service. Courtious staff. Clean and neat waiting area.

My morning greeting by Rodney was not as pleasant and experience as my return greeting by Steve. Even my friend who was with me on the initial drop off commented on Rodney's attitude. Steve, howeve, was very personable and helpful.

The staff is always respectful and friendly. Making an appointment is easy and they get you in and out quickly. Repair work is exemplary. An example of what all dealerships strive to be.

My husband and I came to Audi looking for my new car. I was not 100% certain on which model I wanted, but we had been talking to Samson Huy, our salesman, about our options. Samson had what I originally thought was my first choice ready to test drive with our names on it, which was a nice personalized touch. After that he was patient while I test drove a few other models and finally decided on a 2016 Q5. I really appreciated his knowledge of the vehicles. After making a decision the next day we came back to purchase the vehicle and everything was ready to go. There was only minimal waiting to finish the paperwork (and it was a busy Saturday). The finance manager Alice Tejeda was also very pleasant to work with. The vehicle delivery process was excellent, really the best of any dealership I have worked with so far. Samson went over all the vehicle features again and helped me link the bluetooth to my phone. Daniel Davis the general sales manager was also enjoyable to work with, and helped us get what we were looking for. I would definitely recommend Audi of Nashville!

I've been very happy with their customer service. They have actually finished the service on my car the past couple visits quicker that they said it would be done.

Smooth transaction, great vehicle.

I was that annoying person that came in right before they close, but with a busy schedule I couldn't put off an oil change any longer. Stephen in service was happy to help and when I came back to pick up my car, they had even given it a wash which just put the icing on the cake! Thanks so much Stephen!!

I relocated from So Cal and have brought my car to the Nashville facility twice for routine maintenance. Their service and attention to detail far exceeded my past experiences with other Audi and BMW dealerships. Thanks Bobby and crew for making a commonly daunting task a seamless one.

Outstanding service. They go above and beyond what is required.

Great service. Appointments run as scheduled. No hassle.

Easy to make appointment. Good updates throughout the process. Easy pick up/check out process

Samson was awesome! Everyone there was really nice. Facility is pristine. Had a great experience and very excited about our new car. LOVE LOVE!

Rodney did a great job in the service department. I was taken care of very professionally.

Excellent service and support from this dealership. We actually came for a used line vehicle but the whole process and experience was if we were buying new. The inspection and work they put into our new-used car was far more than anything I have ever experienced. I'm really glad we found this place for what we were looking for and for future business. Our friends love our new ride and when I tell them about our experience they are amazed.

I love my new 2017 Prestige Q5. It is the best looking SUV on the market today. This is the first Audi I have ever owned and it is great. I'm a Lexus RX 350 owner x2 and was looking at the 2016 models but the changes they have made did not do anything for me. I started my search for a new vehicle in march and found out how nice the Q5 really is compared to the RX350. My Audi salesman tried to find a new 2016 equipped as we wanted but was unable to do so. Ordered a new 2017 model and I've had it for three days now and couldn't like it more. Great experience buying my new Q5.

Rodney provided us with prompt, professional and courteous, service, as always.

The service department is exceptional. They are courteous, timely, and very responsive to any questions. The courtesy car was also very helpful.

Friendly service, complete customer satisfaction. I would recommend to friends.

Good in every way. Cordial service, All completed as requested. Right on time.

Exceptional service from this dealership. I loved the Sonic pricing which made buying a new vehicle so easy. I was very impressed with the professionalism and customer touch provided when I took possession of the Audi Q5. Very impressive! I would recommend this buying experience to anyone.

My recent service experience could not have been easier! The staff was courteous and professional. The problem was diagnosed quickly and repaired promptly.

Excellent

Great service from a professional staff that is always willing to go the extra mile to satisfy a customer. Highly recommended.

Fantastic customer service! Thank you!! :)

Easy access, awesome service department and team. Love my Audi!

Great service, friendly techs, clean well appointed waiting area

We were looking for a Honda Pilot, and Audi had one. We submitted a request through their website to see if the car was still available before we came to see it. They responded almost immediately to let me know it was available and setup a time to come see it. If you're looking for a car now, you know all the dealership websites basically have all the same cars on them. Which I found really frustrating. Cars.com helps to narrow down which dealership has the actual car. We started working with Patrick when we got there. They had a few Pilots to look at, so we saw more than the one we came for. Once we drove the one we wanted, we started the purchasing process. Patrick was great in agreeing to work with us on the price as well as giving me a fair price on my trade in. After we agreed on a price, it was a bit late in the evening and the banks were closed, so we agreed to continue the process over the next couple days. Their finance department is competitive with other banks. They came in lower than my original pre-approved financing, so I decided to finance with them through the dealership as well. They never pushed me in any way to go with their banks. They simply let me know what the offers were and let me decide which way I wanted to go. As someone who does not buy a lot of cars, I felt great about the information they were giving me and the way that it was delivered. Never pushy, just simply stated for me to make decisions off of. All of the information I needed to know about the car was readily available - Car History, Car Fax, etc... Patrick was great about my wife's requests to have the front license plate holder removed since we don't use them. Ensuring that it didn't leave a mark when it was removed. The car was clean when we looked at it originally, but was perfectly detailed when we picked it up. Audi really goes a long way to make the process enjoyable even when you're not purchasing an Audi from them. Overall, this was a great experience. We talked to numerous dealerships across Nashville and Franklin. We had good and bad experiences at some of them. However, I would definitely go back to Audi in the future for the customer service and attention to detail.

Good service . Sales staff was very helpful. Price was great

I truly love going to my Audi dealership to get my car serviced or just stopping by to visit the team! The team at the Audi Nashville location are some of the most Amazing group of people to work with every vistt! I really appreciate my service rep Bobby, one of the smartest guys I know! I love my Audi so much I made a song about it, and a special thanks to Robert and Dan for allowing me to shoot the video at the dealership! Check it out on youtube "Capn'T- Audi Music"!

Always a pleasure to deal with Audi of Nashville. Very professional, it helps to get a loaner to do errands while service is being done.

We purchased an SQ5, 2016. They had lots of cars to choose from, staff was knowledgable and very customer oriented. Highly recommended for new or used cars.

Audi Nashville customer service is ALWAYS prompt, polite and professional!

Jeff was an outstanding salesman that went the extra mile to accommodate my multiple requests. He followed up whenever I reached out to him with a timely response. He made the drive from Memphis worth it! Looking for an Audi? Go see Jeff!

Everything from the purchase to recent service was outstanding. They moved quickly and are responsive to needs. No hassle pricing and outstanding service levels.

We've bought a few cars though the years, and these guys made it easier than ever before. Nathan helped us identify the parameters that were important for us, exhaustively explaining the trim packages and options. He then spent time finding the exact match for our needs (and wants). Although it wasn't local, Nathan communicated with us throughout, and went above & beyond in the delivery process.

This was one of the best experiences I have had punching a vehicle. Our salesperson Tim made us feel like our business was valued. He over delivered on our expectations.

Great experience at New facility of Audi Nashville located in Brentwood! Joe Verges did excellent job helping me through buying new Audi Q 5 3 liter Quatro. Financing process was easy. Overall great experience!

Bought Audi Q5 3 liter Quattro last week. Excellent customer service, Nice facility, financing process was easy at the facility. Enjoying my new SUV!!! Joe Verges did excellent job during my purchase!!

My overall experience with Audi Nashville was very good. This is my first service of Audi A4 after purchasing from Audi Nashville. They provided me Audi A3 so that I can go home and again come back to pick my car. Servicing was good and I am feeling the difference in Pick up of Car after servicing.

Super easy service experience for scheduled maintenance; nice loaner was provided and the team was very professional and friendly.

I bought my A6 from this dealership several years ago. Their new location is fantastic and the service team has been great to work with. They are always upfront with pricing/options and car is ready on time. Nothing but good things to say!

We arrived with two kids, no appointment and a broken A/C. We expected that we would need a rental car for a couple days for it to be fixed. They has us out with cool air in about an hour.

The Audi dealership was finished with my Q5 in "record time".

I started my relationship with Audi of Nashville in 2015 when I purchased a Q5. It was my first Audi. The sales staff was patient and answered all of my questions. As part of the purchase I was introduced to the Service staff. After a year of service I am pleased and would highly recommend Audi of Nashville. Rodney Long is my service advisor and has been excellent. Thank you Rodney for a great experience.

First time in for service on my Audi -- great customer service! They even washed my car!

I recently had to have my tire replaced at Audi of Nashville. Rodney was very helpful in explaining the process and taking care of everything for me. I was in and out in no time with a new tire. :)

My experience at Audi Nashville was a good one. Mark was very helpful and willing to get us into a vehicle (even on Memorial Day when he had to work). I appreciate all the staff and especially the finance manager, Alice. The only concern I had was how long we were there, but in their defense, they had a waiting list. Great selection of vehicles and the pre-owned inventory was excellent. I will go back if ever the need arises.

Same day appointment; was provided a nice loaner car; got my car back the next day.repaired and washed. Everyone there seems committed to great customer service.

purchased A6 and enjoyed experience. would recommend Audi of Nashville to anyone considering purchasing new or certified used cars.

I love taking my vehicle there the staff is very professional and ready to take of your vehicle's needs.

Rodney Long, the best service advisor! I have scheduled Audi A6 for recommended factory service, but guess what? That type of service was not due for Audi Quatro which I didnt know. So, he appologize for something that he didnt even schedule, and he felt bad since I drove from Bowling Green KY. He gave me A6 Collection stainless tumbler cup / mug and appologized once again. I can guarantee if I was at some other service with another car (chevy or ford) they would charge me for it, regardless if that type of service was due or not, and probably would do that type of service anyway. Thank you Rodney for being so honest and professional. You and Audi service will receive highest rating from me any time.

The best dealership experience I have ever had. Bobby Patterson is great and even though I bought my Audi used and it is now out of warranty they always treat me like I have been buying cars from them for years.

Very professional folks in service department. Good overall experience with the dealership.

My previous routine service visit had a couple of issues that required me to have to spend extra time and money correcting. I was told that I would be compensated at the next visit. When I went back for my 8000 mile service, they lived up to their promise and more.

Bobby Patterson is always very helpful every time I have my cars serviced. I leave satisfied knowing that the work was completed by true professionals.

Incredibly helpful and polite staff. Facility is amazing. Overall experience purchasing my Audi was a 10+.

Rodney, our Service Center customer representative, is courteous, knowledgeable and always ready to answer any question. From the time we drive into the dealership, we are taken care of in the most professional manner. He goes over any work to be performed and he is very conscientious about keeping us informed of where we are in the waiting process. This makes for a very relaxed service appointment.

Was promptly met on arrival. Service was performed in a timely manner.

Great loaner car and great service! Dropped off my wife's A6, hopped in a new A4 and I was off!

Very pleased with our oil change, fluid check, tire pressure check & complimentary wash. Bobby Patterson, our service agent was prompt and courteous as always!

Audi offer was to do a spring time inspection on my 2012 Q5 for no charge. They did a great job, no issues identified and of course got their great car wash as a bonus.

Buying a car can be stressful. But, Nathan made the buying process smooth and easy. A special thanks to him and the entire Audi of Nashville team that I and my family encountered during this process. You all were so patient and kind to me and my two active kids.

Great experience with Samson. I purchased a used mercedes from their stock long distance. Samson took additional pictures of the vehicle for me and went over it personally in order to show me any flaws etc the car had as I did not want any surprises when I arrived. I arranged an inspection at a local dealer and he transported the car there and back. When I flew to Nashville to pick up the car, he picked me up at the airport and we completed the transaction at the dealership very quickly so I could drive the 5 hours home. I would definitely purchase from Audi Nashville again. Thanks again Samson!

We picked up a 2016 Audi Q5 last weekend. Excellent sales experience all around, No pressure sale, the no haggle price guaranteed is the real deal. The value on our trade was fair and the transaction was as painless as these things could go. Although the original car we wanted had been sold the day before, an almost exact replacement arrived in the transporter while we were at the dealership. There were a glitch in the paperwork after delivery, but Denis made this right as soon as this was discovered. He drove 300 miles round trip the next day to straighten out the problem.

Easy as pie. There is nothing else to say. Ordered the call via phone, price was as advertised, picked it up per appointment without incident.

I love Audi Nashville! Fast and excellent customer service!

Great buying experience and fantastic car! Dealership is highly recommended.

Love my new 2016 Audi Q3. The showroom is spacious and awesome. Danny Rice was helpful, and answered all my questions. I brought a buddy with me so we could each think of questions. I have already called in to Danny so that he can tell me again things that I had forgotten and got a full and complete answer. I know I will be calling again. I give the whole experience a 10.

Fast prompt service thank you!!! Very nice service staff

Antonio was great

Yesterday was my first service (5k miles) on my Audi Q7 and my first experience dealing with the Audi Nashville service department. I was pleasantly greeted by my service advisor, Rodney, and he told me exactly what service would be performed and when my vehicle would be ready. He connected me with the van driver who gave me his card and told me to call when I needed a ride from Nashville back to Cool Springs to pick up my car. When I arrived back to pick up my car, Rodney, explained in detail all that was done, when I needed to return for future service, and he answered questions I had related to the maintenance package. The whole experience was pleasant, painless, and Rodney was very knowledgeable, polite, and super friendly. My car was washed and ready for me. Rodney even went out of his way to wipe down the two front doors where the water had streamed out of the mirrors and streaked the car. Thanks Audi Nashville for taking care of your customers and hiring a team that cares about its customers.

Very happy with Audi Nashville's service. The entire staff (starting with Bobby) was professional and courteous. Service was completed on time and on budget. I will use them again (and I'm a picky customer).

I had the very best experience with Antonio. He was very clear on what I was getting and helped me to get into the best car for my needs. It was a very good experience and I would get another car from him again. Everything was done with excellence.

After looking around and test driving lots of used SUVs at lots of dealerships in the Cool Springs (Franklin) area, I went to the Audi dealership to test drive a few prospective SUVs there. Later that same day I/my husband left with a 2013 Lexus RX350 that looked showroom new. We are uber picky about our cars and this one totally fit the bill. The icing on the cake was the fact that Nathan, the sales representative who worked with us, was warm and welcoming and did not use any of the old-school, good-old-boy sales tactics (oh someone else is looking at this, it's not going to be here long...haven't we've all heard that speech?). In addition, Audi's pricing is clear and up front. The independent research we did on the SUV we bought showed us that not only was the asking price fair, it was actually a REALLY good price. The negotiation on our trade-in was smooth as well (again, what they offered and what we were expecting was very, very close). I don't think we've ever bought a used vehicle and had a more pleasant, enjoyable experience. We will definitely be back to Audi Nashville in Cool Springs when it's time to look for a replacement vehicle.

I had a fantastic experience at Audi Nashville. Antoni DiFatta, drove down late Thursday evening, from Nashville to Atlanta, to personally deliver my beautiful S8. Antonio, and his sales manager Daniel Davis, took extra care to ensure that the entire transaction went smoothly. Superb experience- recommend them highly.

Great buying experience with Trent and the Audi Nashville team. Amazing price on our new A3.

Called on a short notice and they were able to get me a loaner car within a day. They are a pleasure to work with!

The staff was refreshingly assertive and kind. I was expecting the service to take a full day. However, I was in and out in 2 - 3 hours. The work/lounge area allowed me to get work done while I waited. I gave 4 stars because I repeatedly requested information about "purchasing" an extended warranty and was never communicated with.

The service department at Audi Nashville is always thorough and courteous.

GREAT CUSTOMER SERVICE!THE STAFF WAS PROFESSIONAL AND KNOWLEDGEABLE .THE FINANCE DEPARTMENT WAS HELPFUL AND EFFICIENT.

Had a good experience. Enjoying our 1st Audi! Great service department. Steve is awesome!

Simply put....great service and a great sales team!

Best car buying experience I've had! I live in Memphis and had not seen the a4 I wanted yet, Nathan Mallory was very professional and keep in contact with me regularly unlike other dealerships I had dealt with. We spoke on the phone a few times and the next day I had my first Audi! Very fast! This is the third Audi dealership I have contacted and Audi of Nashville on Mallory Ln means business and made sure i was taken care of! Highly recommend. 5/5 stars.

My salesman was very efficient and I ending up getting more for my trade than I had thought. He was through and efficient. He made sure before I left the lot in my new Audi 6 that I had been trained in all the equipment and told me to feel free to call him any time with any questions. I have been dealing with this dealership since 2012 and have been very pleased.

A car dealership, if nothing else provides the often frustrating opportunity to take an item that only generates expenses to a place that you know before walking in you are going to walk out with less money than you walked in with. Additionally, you know you will likely spend more money and time than you intended, regardless of whether you are purchasing a car or getting it serviced. Despite all of the challenges car dealerships have in winning customers over, Audi of Nashville has won us over and provided us a world class experience during the purchasing process and continues to provide a relaxing and stress free servicing experience. Our experience has nothing to do with the great facility and great cars and has everything to do with the people. Robert, Ryan and Samson provided a great purchasing experience, Victoria guided us through all of the warranty options, Mike and Jimmy helped us get the desired accessories and Bobby continues to provide us stress free service experiences. I can remember two other names in my 25 years of purchasing cars and it's a testement to Audi of Nashville's great team that I can recall the names of all of the terrific folks that continue to provide a great experience.

Have been using this dealership since we moved from FL. Have two audis one that we purchased from this dealership. Our experience has been top notch from start to finish. Rodney Long is the BEST and always takes good care of us!

Everything went perfectly on my first full service. Inform yourself before you go (ask for a loaner etc) and it will run more smoothly.

An excellent new car sales experience. Had the car with the options I wanted, worked with me on pricing, even picked me up at the airport when I flew in to pick it up!

From moment of arrival I was treated with friendly and courteous service. The facilities are very new and accommodating during the wait. I was approached a few times concerning the service and upon completion was given a review of the services. I was very pleased and would return again.

Thanks Ryan for teaching me more new things about my new car.

Audi Nashville is a no pressure car dealership that lets the cars sell themselves. They truly were a pleasure to work with. Bert Henderson was our sales consultant and we thoroughly enjoyed working with him.

Friendly, personalized service. Easy to get in and out.

The service department is great they do excellent work and very professional

Highly recommend this location. Audi of Nashville treats everyone the same no matter what the value of your car is. We got the 2016 A4 and they made me feel like I was the number one customer! Very easy process and went above and beyond the expectations of them.

Best car buying experience we've ever had. I absolutely HATE the whole new car buying process, but this was the best experience we've had. We worked with Jeff Goff who was so helpful and professional. Would highly recommend the dealership.

I recently ordered and purchased a 2016 Q3. My ABS was Jeff Goff and he was exceptional. He was readily available and always answered my questions in a timely manner. When I did have an issue towards the end of the process the GM Robert Hartman was great. He handled my issue and made me feel at ease. I received a great deal and am grateful to Audi of Nashville.

Worked with Josh on a pre-owned R8 Spyder. Josh was in contact with me within hours of leaving a message. He was friendly, knowledgeable and efficient. Deal done completely over the phone and I had no difficulty at all. Their prices are fair and they sell quality automobiles. Their contracts folks are friendly, flexible, and most of all, not pushy. I would gladly drive the 550 miles to make another purchase.

Very kind, polite staff. Always a job well done. NEVER wringing out my wallet for things that don't need fixing.

My wife’s old BMW died. We looked at a new BMW but this Audi dealership quickly won us over with their stellar customer service and fantastic offerings. Since they are owned by the same company that owns the local BMW, it was easy to trade in our BMW for a new A3 convertible. We liked the car, dealership and our salesperson Trent so much, we ended up getting a 2nd Audi from them about a month later. Normally, the car buying experience is full of aggravation and going to a dealership quite stressful. We never felt this way at Nashville Audi. This dealership is zero pressure, no haggle and really a part of the local community. If you are considering an Audi, just stop by and take a look. You won’t be disappointed.

I can't thank Nathan at Audi enough. The test driving and buying experience was so seamless and fun. My fiancé had the time of her life and was so excited she was almost nauseous. I felt very respected and was given great service. Also, Nathan was very careful to make sure I was comfortable with the purchase and was getting exactly what she wanted.

Very professional and knowledgeable. Employees were very hospitable and friendly. Dealership very well organized and clean. Relaxed atmosphere and no pressure. More Sonic dealerships should pattern their plan after Porsche of Nashville.

I've had my A5 coupe for 4 years and I am just as happy with it and Audi Nashville as I was 4 years ago. You will not get better customer service all the way around than you will find at Audi Nashville. From sales floor and financing with Karrah Imperatore to the service department with Bobby Patterson, everyone is professional and they all let you know that your feelings and opinion matter. I don't plan on getting a new car again for a few more years, but when I do I will definitely purchase from Audi Nashville again!

My son first bought a new A4 from the new Audi location in Brentwood. He spent hours researching and trying vehicles before he made his selection. A few months later, I decided to follow my son's advice and try a new Audi for my own choice. Our salesman, Cody, was patient and thorough as we worked our way through our respective purchasing processes. After delivery of our vehicles, both my son and I have had stellar experiences at the service center here. I love the opportunity to make my service appointment online. We have visited a few times unexpectedly, too, and the staff here are prompt to take care of our needs. I love my car, the dealership, the service department, and, especially, the convenient Brentwood location. Audi Nashville cars and people are the best!

An incredible buying experience with Danny at Audi Nashville! I live in Knoxville and did everything via email prior to coming to Nashville and it was such an easy transaction. Danny made the process smooth and so much fun for my first Audi purchase! I would highly recommend Danny and Audi Nashville!

Excellent service! I am a very recent Audi owner and, being new to the brand, was very impressed with Audi Nashville's level of customer service.

Great experience! Super friendly and knowledgable staff. And I absolutely LOVE my new A5! :)

I have an A3, I purchased at Audi Nashville. I love my car! And I love this dealership. Purchasing a car can be tiresome, but not at Audi Nashville. I have purchased a lot of cars and this was by far the best experience. My car recently went for its 5K service, and the service department professionals are wonderful. I would highly recommend this dealership.

Love the new building and the staff! Wonderful experience!

They are awesome. Best customer service of any auto dealership I have patronized.

Great service department! Fast and communicated all problems and price. I loved being able to take a vehicle instead of waiting at the dealership.

Best car buying experience I ever had. Spencer Conner made it painless and enjoyable. It was good to see all the managers working my deal through. Couldn't be more pleased!

The facility is absolutely beautiful. Spencer did a wonderful job and I couldn't be more pleased with his service. Keep up the good work, Audi!

Found a used car on the web we were interested in and so we made a trip to Audi Nashville. Marelle Jenkins met with us. She was knowledgeable about the vehicle, friendly, not pushy at all. We purchased the car and scheduled to pick it up in a few days. I asked Marelle if a trailer hitch could be installed before we picked it up. While Audi did not install hitches, Marelle arranged for Uhaul to install it and when we picked it up everything was complete. I have been very happy with my new vehicle, and would buy from this dealership again.

So helpful!!

These people know what they're doing. Incredible customer service.

Yes

The guys at Audi Nashville always take care of me. They have restored my faith in dealerships and I will look to them when it's time to move on from my current Audi.

Excellent dealership, for both sales and service. The staff is very professional and friendly. 5 stars!

Great customer service in both sales and service departments.

Purchased a used 997 GTS, saw it online, I have to say it was a little scary buying site unseen for the first time in my life, but the sales mananger Jeff, salesman Zach, and also Alex in Finance, made this the most positive and easiest purchase I have ever made on a car, car was as promised when delivered, very Helpful, Friendly, and just a good overall experience!!

The new facility is incredible!!

Took my Q5 in for the 15,000 mile check and was impressed all over again. I had a couple of things I wanted them to check on for me. They checked and made repairs where necessary and even did some precautionary things so they wouldn't happen again. These were minor things but important to me. I LOVE my Audi but I love the care I get at Audi Nashville. So attentive and they work with my every request and do their best to avoid any inconveniences.

Audi Nashville sells and services the best car on the planet! From Bobby Patterson in service to Trent in sales, to Jeff the sales mgr to Jimmy in parts, Audi Nashville will take care of you. I traded my 2013 A6 Prestige for a 2014 A7 Prestige at Audi Nashville and I love my car and the service I get. Tell 'em I sent you!

I recently brought in my Q5 for routine maintenance, and I couldn't have been happier with the service department. I work during the week, and they were able to get me an appointment on a Saturday, which helped me out a lot. When I arrived, they told me that it would take approximately 2.5 hours to complete the service, and provided me with a vehicle, so that I could go to the mall down the street because I wanted to shop while my car was being serviced. Mike called me when my car was ready, and when I got back, my car was clean and ready to go. I would definitely return.

I was in the market for my first luxury vehicle and had been to most of the dealership in the area. When I got to Audi and worked with Jeff Goff it was a different experience than anywhere else. I really appreciated the time he took to explain the Audi brand and what Audi Nashville was all about. Needless to say, I will be a lifetime customer.

Amazing facility... Great customer experience...

This is an amazing dealership... Every part of the customer experience - from the impeccable facility, to the staff's professionalism - exceeded expectations!

Love this place, I feel at home every time I walk through those shiny new doors.

Luv Audi.....they need to make a Audi truck bet they really make money then

The new facility is incredible! I was able to get an appointment when I wanted and the experience was great!

This is an outstanding dealership with a customer friendly staff. Kudos to the GM, Robert Hartman, and his team of professionals!

An awesome facility and always great service. A special thanks to Bobby Patterson for all his help. Robert Crigler

Very happy with my service, advisor and facility!

We purchased a car from the Audi in Nashville. I worked with a Sales Manager over the phone and had a relative who lived in town test drive it for me. Since I was unable to look at it in person I relied solely on what the manager was able to describe to me. Overall I was happy. There were a couple of items he did not tell me, but he could have overlooked them. I did request a small blemish in the driver seat be repaired and they said they would but upon arrival of the vehicle, it had not been. Also, a temporary drive out tag was not on the vehicle, which posed some problems with us. These were the two problems I had. I would say I was satisfied and would consider purchasing from them again.

If friendly and knowledgeable customer service is what you're in the market for, along with an incredible car that is, then you mustn't look any further. My experience from the second I walked onto the showroom floor to that moment of pure euphoria when I drove my new car off the lot was spectacular. My sales agent "Trent" never steered me wrong throughout the entire process. The management was friendly and personable along the way and ensured I was treated as a valued customer during my purchasing process. Unlike other experiences management was visible and interactive not just hiding behind an unseen desk. My sales agent took the time to get to know me and my needs and was able to customize my vehicle to meet both my needs and desires. Top notch from beginning to end. I will definitely return when I'm back in the market for my wife.

I purchased a per-owned certified Q5 from Marelle at this dealership and the experience was smooth, hassle free and prompt (delivery). Unlike many others I spoke with during the process of making the purchase, the transaction was supreme. Most dealerships went back and forth, but this was just very realistic in price, which minimized the need of haggling. Very satisfied with my sales person and service!

I like this place the cars are grest

Def would recommend. ..

I had been looking for a certain used vehicle and when I found it here the day it was listed it was priced $5000 or more lower than other similiar vehicles. They let me take the vehicle even though their computers were down and I came back later to do the paperwork. Very friendly people, no pressure, and great prices. I own a local business and try to support local business. Thanks!

Cody Bender was the sales person who worked with me to find the exact car I was looking for -- straight forward pricing process and a great price on a terrific car -- they went the extra mile for me

I had an excellant buying experience with this dealer. I contacted the dealer through Cars.com via email to inquire about a vehicle. The Internet manager, Ben Kirby, contacted me and we worked out the transaction via a few emails. This inculded determing the value of my trade and they arranged very favorably financing. We agreed on a price and I drove to the dealership that next day. The vehicle I purchased was exactly as described and there were no last minute changes in our agreement. We test drove the Q5 and found one minor issue that they fixed on the spot. I could not have asked for a better experience and would recommend this dealer and Ben Kirby to anyone.