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Recent Reviews from Audi Nashville

Cars.com

4.8
( reviews)
Edmunds

3.6
( reviews)
Facebook

4.4
( reviews)
Google+

4.7
( reviews)

Best customer service I’ve ever received purchasing a used vehicle. We moved here from Germany and needed a vehicle. After test driving the Q5 we knew we wanted one as soon as we got back to the States. The sales department worked with us (it can be difficult to purchase a car when you don’t have a home address yet) and got us in our new-to-us dream vehicle. A few days later, the engine light came on. After recovering from the mild heart attack brought on from the fear of purchasing a lemon, we called the service department. They set us up with a loaner vehicle and fixed the fault all for no additional charge. Though I thoroughly believe this was the right thing to do, it was over and above what I was expecting. The service staff (Mr Sam House in particular) was friendly and accommodating. This dealership just earned a lifelong customer.

Jonathan Smith Mar 19, 2020

i have been to over 10,000 dealership in the whole nation. this is one best dealership in Middle Tennessee. l came to buy a used car couple of month ago. Before I test drove the car; they told me what is wrong(problem) with the car. if you find a person/corporation/group who will tell the truth on the earth. you have succeeded. you will find a din sonar quicker than a person/group/company that will tell you the truth. THIS DEALER WAS HONEST AND STRAIGHT TO THE POINT UNLIKE MANY DEALERSHIP THAT I HAVE VISITED IN THE PAST. although i went into another direction. I HIGHLY RECOMMEND THIS DEALER AND DO BUSINESS WITH THEM NEXT TIME. ASK FOR THE GUY FROM ABILENE TEXAS. GREAT CUSTOMER SERVICES. IT EXCEEDED MY EXPECTATION . THANKS!!!!!!

56 wisdom Mar 19, 2020

Very good like always

Hanz Rucker Mar 17, 2020

Slava was excellent, well informed and patient part of your sales team. He answered every question we had. I would highly recommend him to any of my friends who are interested in an Audi, he made the experience so wonderful from the time we started the process until the time I drove off with my new car. I highly recommend him for your next car purchase.

Kim Parsons Mar 12, 2020

Slava was great to work with. I ask if he would stay late and he said yes,so I could go and see the Q5. (I did get to the dealership before they closed). Then he said he could come in early to meet my schedule to see the car the next morning. He delivered customer service to the fullest. Then after we purchased the car he worked with my wife to explain all the bells and whistles. Several of the other sales associates (after the fact) said they had potential customers coming to look at the Q5 we purchased. But with Slava working with our scheduled, he got us as customers and made the sale. Thank you Marc

Marc Severance Mar 9, 2020

I had a wonderful experience while purchasing a new Audi S3 at Audi of Nashville! The sales rep, Zachary was extremely helpful and very knowledgeable on every car we drove. I was unsure which vehicle I wanted to purchase and he was accommodating letting us drive multiple cars. The experience took all day and the level of customer service never diminished. This was truly the best experience whiling purchasing a new car I have had. So much so I will be purchasing my next vehicle here later this year when we are ready. Thank you Audi of Nashville.

Troy Hartson Mar 8, 2020

Always great service. Replaced the tire under the warranty with no questions. Great communication after the tire had to be ordered. Replaced while my wife waited.

William Brownie Mar 3, 2020

Aric Diaz, Andy Barger, and Manny Ojeda were excellent representatives of Audi Nashville. We were treated very professionally and respectfully throughout the process. The vehicle was clean and ready for us to view when we arrived, Aric answered all of our questions, Andy walked us through the paperwork, and Manny made sure all of our technical questions about the car were answered. We only purchased a used Audi vehicle, but this team treated us as if we were buying a new R10. Excellent work!

David Armstrong Mar 3, 2020

Excellent. Great customer service. Zak did an exellent job of communicating the types of vehicles that were available in the cost range that we wanted to stay in. He also thought out of the box to help meet our needs that were out side of our initial intent to purchase. He did not pressure of to purchase but he did do his job on education us on the options available. Manny did a good job of explaining the technology of the vehicle we purchased. This was a genius idea of Audi to include this as a part of the service to the client. It is useful in being able to use the vehicle to its full potential by being aware of all of its capabilities.

Amanda Johnson Mar 2, 2020

Christina Is on top of her game. Does a great job communicating with you and is very knowledgeable.

David Domico Feb 25, 2020

Standard maintenance was performed on the vehicle. The staff was very kind and courteous and the overall experience went well.

phm379 Feb 22, 2020

Audi of Nashville has excellent customer service. I love my Q7 and would recommend Audi to anyone!

Teresa Larkins Feb 21, 2020

Very positive and efficient

Jim Flammia Feb 17, 2020

Audi Nashville has a clean & spacious showroom with friendly staff willing to help and answer questions. The vehicle selection is top notch, like the stunning Kemora Gray R8 Spyder.

Adrian Breedlove Feb 17, 2020

Good service and good car I’m very happy 👍

Diane Dang Feb 15, 2020

Very efficient and kind

Sandy Hartman Feb 13, 2020

This service department is the best!! Normally, i am not very please with service departments, including Mercedes, which is the worst! Rodney Long couldn’t have been nicer and they got my daughter’s car in and everything checked out (she’s driving to Atlanta) and washed!! Very happy customer...makes me want to get an Audi ♥️♥️♥️

Amy Swindle Feb 13, 2020

I recently purchased an Audi Q3 at Audi of Nashville in Franklin, TN. My total experience was excellent and I highly recommend them! This was my second purchase of an Audi and the quality of service as well as the excellence of the first vehicle greatly influenced my decision to purchase a second one. The dealership here is excellent on every level and my experience was terrific! Carolyn Campbell

carolyn campbell Feb 11, 2020

I didn't purchase my vehicle here, however they do take care of my servicing. Audi Nashville has never let me down. If it ought to be a complimentary service, it is. If I need a loaner, I've got one. If I for some reason end up waiting for my car, they have a great waiting area upstairs where I can get some work done. The oil changes really aren't that expensive when you consider the longevity you get out of each one, plus they'll take care of any warranty issues right then and there. If you have a new or older model Audi, do yourself a favor and skip the in-and-out oil joints.

Kayla Brown Feb 11, 2020

I am very impressed with my experience with Audi Nashville. My salesperson was Zac Forbes and I am so pleased with the attention he showed concerning everything that concerned me. Everyone I encountered treated me well from the time I walked in the door until I drove away in my new Q5.Thank you Zac and Audi Nashville crew.

Rosalyn Peeples Feb 8, 2020

The entire team from sales to finance is superb. Thank you Jeff Baugh and Andrew Bargner

Eric Satz Feb 8, 2020

Excellent experience. In and out very quickly, with convenient shuttle service.

Michael Lewis Feb 7, 2020

Slava was my sales associate and was great. All though I knew what I wanted walking in the door, he never was pushy or anything. I have had different experiences with other brand dealerships. This was my first luxury car purchasing experience and there service reflected that. I purchased the 2020 sQ5 and love it! Everyone in the dealership was friendly and helpful. Best purchase experience to date.

Kindal Jumper Feb 7, 2020

Great customer service. CJ did an awesome job of keeping us posted on the status of the work being completed and then again explaining what was done.

Kim Simpson Feb 5, 2020

Always great service

Bob Hailend Jan 29, 2020

Fast friendly service, showroom is full of automotive works of art.

Darren Carter Jan 25, 2020

Customer Service and making a car buying experience enjoyable without a hard sell was amazing at the dealership. Thomas Simmons was our Brand Specialist and he buy far over my years of buying cars was the best without a question at making the experience easy.

Mike Moore Jan 18, 2020

Best audi service department! They always take great care of my car and get me back on the road as soon as possible.

Aimee Ferguson Jan 11, 2020

Quick, professional and accurate. Courteous and thorough.

Jim McIntyre Jan 10, 2020

Nice clean

Rick Powell Jan 2, 2020

The Team at Audi Nashville made my transition from my Q7 lease to a purchase of one of their preowned VW Touareg excellent. Another great car. Very happy with their customer service and purchase. Thank you.

Sam Chilcutt Dec 31, 2019

Buying experience was as good as it gets when buying a car. Slava was very patient and, best of all, there was NO pressure. We are very pleased also with the fact that the Service Department immediately set our first appointment. Service with our previous car was one of the main reasons we were switching brands.

Murray Coker Dec 31, 2019

I have always had a pleasant experience at Audi of Nashville. They are quick and no hassle when dropping my car off for service and getting a loaner to get to work. Recently my car was making an awful sound and it was towed to Audi as I didn't feel comfortable driving on the highway for an hour with the sound. The next morning they contacted me right away letting me know who my rep was that would be helping me. I texted him asking about my vehicle and within an hour he had an answer and a time my car would be done. It was a simple stone caught in my wheel somehow so not Audi's fault at all. They are reliable vehicles and I will continue to purchase my vehicles from here as well as have them serviced.

Lizzy Neuad Dec 27, 2019

Great! Nice, helpful personnel but not pushy.

Brandi Jones Dec 27, 2019

I recently bought an Audi S5. The sales rep I worked with, Aric Diaz was very professional and worked with me on everything from the car I was interested in to the financing. I only spent 20 minutes or so with the finance person which is a departure from my previous car buying experience. The entire experience with the Audi dealership was easy from start to finish and I look forward to working with them in the future

Richard Abelson Dec 26, 2019

This is my second Audi Q5 and I had another 5 star buying experience in Cool Springs at Audi of Nashville.

Kelly Harwood Dec 26, 2019

Always have a great experience here. CJ Harrison was wonderful.

Tonya England Dec 20, 2019

Fast and friendly service with delicious coffee and treats to enjoy.

Honey Bee Dec 20, 2019

Prompt and friendly greeting at the door of the service area. Feels good having someone working on my vehicle that knows it well.

Guille Ludi Dec 14, 2019

As expected, elegant, professional, always a good experience.

Nicoleta Cozma Dec 13, 2019

Great knowledge and attention

Todd Robert Dec 9, 2019

Wonderful experience all around with the purchase of my Audi Q8. From the beginning to the end, the experience was professional. I am a repeat customer at Audi of Nashville, and it won't be my last purchase from these fine folks.

kim johnson-knapp Dec 6, 2019

It was a last minute flat tire change right before the holiday and a serviceman agreed to stay a bit longer to do it. To get the five star designation, they would have had to wash my vehicle like always after a service or at the very least give me a rain check to come back another day. It's the little things that go a longer way....I'm just sayin'.

Audi Queen Dec 4, 2019

Great buying experience. Bob was very helpful and involved but not pushy. Beautiful facility.

James Gregory Dec 3, 2019

The way I am treated at Audi Nashville makes me never want to buy a car anywhere else. Great customer service, very friendly and knowledgeable staff?and I love my Q7!

Jessica Burns Dec 1, 2019

Wonderful customer service from everyone I worked with. They got my car diagnosed and repaired very quickly. Added bonus of a very thorough car was too!

Sean Gray Nov 29, 2019

Working with Audi of Nashville was a terrific experience. We had the pleasure of working with Slava who treated us like family. His product knowledge and professionalism made us feel confident we were making the right decision. Unfortunately, they did not have the exact color combination we were wanting at their dealership, as it had just sold that day - as a result - Slava, Leo and Robert all worked diligently in making sure to locate the exact car we were wanting. Price can be difficult, however, all three of them went above and beyond our expectations and we were happily able to come to an agreement on price. This was a first-class car buying experience!

MB Nov 28, 2019

Benton was professional, fast and knowledgable. I felt respected and the entire process was easy and painless.

Nathan Loyer Nov 27, 2019

Always superior service from Justin our Service Advisor! We love our Q7 and Q5!

Tammy Cook Nov 25, 2019

Lass mich dir eine Geschichte erzählen! I love naturally sparkling water. I also love German bred automobiles. The team at Audi Nashville skillfully presents its clientele with both unique beverage options and beautifully built vehicles (the showroom is fantastic). I must mention. I worked with a salesman named Sam whom was extraordinarily skilled. Sam was the kind of gentleman whom made me feel comfortable and assisted me during the entire buying process. Truly exceptional performance on his part. Lastly, for my readers whom have made it this far...Understand that when you shop at Audi Nashville you will receive a very competitive bid. The vehicle I purchased with all the specs I desired, handily beat Audi of Chattanooga, Huntsville, and Louisville.

Adam Reznick Nov 25, 2019

Aric and his team at Audi Nashville made my out of state experience pleasurable and easy. I would highly recommend their facility for anyone looking to buy a car!

Veronica Nov 24, 2019

I recently took my Q3 in for a routine checkup and I discovered the massage chairs. Oh, yeah. I'm tempted to take my vehicle in every month - just so I can enjoy the massage chairs! On a serious note, Nashville Audi treats their customers very well. When I lived in Pittsburgh, I owned an Audi A4. That dealership also treated me well. I guess Audi dealerships in general treat their customers well - I think it's simply the Audi way. That said, I hope the Audi dealership in Bangor, Maine is as on top of their game as the dealership in Nashville. A big shout out to Rodney for being especially cool and delightful. :)

Amy Blissard Clapp Nov 22, 2019

Excellent service department. Sam is a great advisor. I read a lot of negative reviews over petty things which I thought were ridiculous[ignore them]. My wife and I both drive Audi’s and will continue to come back. Great customer service and all around pleasant experience.

Alexander Wallis Nov 19, 2019

Always a great experience at Audi Nashville! Everyone is very courteous and professional. Highly recommend!

Peggy Daniel Nov 19, 2019

Jeff and the Audi tam did a great job finding the car I wanted.

Susan Ligon Nov 17, 2019

I have to say the Audi service department was excellent to work with. Rob kept me up to date about what was happening with the needed repairs . He really is great to work with.

Zaida Wallace Nov 15, 2019

Yes Joe Virgen

Kathy Howard Nov 12, 2019

Very nice sales staff!

Julia Thomas Nov 12, 2019

no hassle, excellent service and a fair deal. I have only nice things to say

Robert Chalfant Nov 11, 2019

The Customer Service is exceptional and the message chair is extraordinary

NiLady Smith Nov 10, 2019

Excellent service with Booby as our advisor.

Lisa Eshleman Nov 10, 2019

The service agents were super helpful and kind, were accommodating and worked with me to pick up my car after I got off of work, and did a perfect job for me. I appreciate everything they did for me!

Salomey Agyemang Nov 8, 2019

Always a great experience dealing with the Service Center at Audi of Nashville. It is a clean environment with helpful staff who are considerate of your time and sincerely strive to ensure you have a good experience. The attention to detail is excellent as well right down to making sure your car is clean when returned to you.

Rhonda LeMay Nov 1, 2019

It was my first time having my vehicle serviced at this location. I was beyond impressed at the amenities, layout, and friendliness of the staff. I am actually looking forward to my next visit to you all! Thanks!

Jonathon Gammon Nov 1, 2019

I recently bought a used Audi from the Audi dealership, and honestly, it was the best experience I have had buying a car. They were not pushy, but were extremely helpful and knowledgeable. I am very happy with my purchase and experience. I typically do not enjoy car shopping, but Trey made it easy.

Glenn Fort Nov 1, 2019

Both Evan & Leo were a pleasure to deal with, I had made a remote purchase that included a trade in vehicle from out of state and the process couldn't have been any better. I am very happy with my purchase and also happy with my experience, thanks to the both of you and Audi of Nashville.

Anjan Vijay Oct 30, 2019

The service department at Audi Nashville is top notch. Their staff is very friendly and explained all repairs thoroughly. Everything was fixed in a timely manner. Thanks,

Brian Shocklee Oct 25, 2019

Audi Nashville service department is amazing! The reps call back as promised and performed above my expectations. Professional, prompt and courteous.

Rebecca Fulton Oct 24, 2019

Great experience buying a Q5!

Suzanne Edwards Oct 23, 2019

Christina and the staff at Audi Nashville are the business! Super friendly and detail oriented, they never miss a beat. And its not just the quality benchmark work they do, its the little things as well, a new loaner vehicle when mine is in their care or the courtesy wash that always has my A8 on point when I pick it up. Audi Nashville Let's Go!

Todde Lawton Oct 22, 2019

Excellent customer service from my salesman Joe Virgen and also the General Manager Robert Hartman.

Eric Oct 20, 2019

Heather at Audi Nashville took great care of me for my last service, which was for a recall. She was very pleasant, helpful and caring. When I went back the next day to pickup my car, Heather even was the one that drove my car up for me.

T Bowman Oct 18, 2019

The receptionist was too stinking nice and helpful! The dealership is very clean and well kept and they are set up to make sure the time you spend there is very comfortable with snacks, drinks, and even icecream. It is odd though that their lot is across the street and shared with other neighboring dealerships making it hard to simply walk around and look.

Gracie Chase Oct 6, 2019

The team at Audi has been incredible when I've had my A4 in for service. Responsive, thorough, kept me regularly updated, and were just so kind and easy to work with. I kept hearing the faintest noise, but no one else could hear it. The mechanic gladly got in the car with me and drove to see if the noise would happen. Voila! He heard it and knew exactly what the issue was.

Samantha Wigand Oct 3, 2019

The only problem I have with this place is they are busy and appointments can be a week out if it isn't an emergency. Their work is excellent, they are great at analyzing possible issues, they are very timely and responsive. Strongly recommend them.

Jeff Gordon Oct 3, 2019

Great customer service

Beth Rickman Oct 1, 2019

Audi is at the top of their game, had an SUV issue and they got me in within a week. Come to find out my repair was gonna take 2 months due to a part being on back order, ok understandable. I was offered a loaner, said it was a used car, but this Q5 had only 2xx miles on it, cool right? So in 2 days I called back because we needed a 3rd row Q7, which is what we out in the shop. My advisor said they had one, came the next day to trade 2019 Q7 with about 3k miles. Almost bought it for having this vehicle for 2 months, got my ride back and everything seems perfect. Love coming here because they take care of their customers. Pricey but that's the Audi way. Great Job guys.

Bobby Crutcher Sep 30, 2019

The team at Audi of Nashville always go above and beyond with their service. Ryan consistently does "the right thing" for the customers. I will keep buying Audi's!

michael cooper Sep 26, 2019

Audi Nashville is once again prompt, personal and professional, at all levels of staffing. It's a quality team, and facility.

Stephen Miller Sep 26, 2019

Wife and I just bought a used Volvo XC90 from these guys and what a great experience. The price listed on the vehicle was already great so I was preparing myself to go to war over the financing and trade-in. They matched my pre-approved APR and more than covered our existing financed amount. My wife had a concern about some wobble and they instantly took it to get looked at and explained an issie with the tires. They filled up the tank for us. Facilities were great. Immediately was greeted and got to test driving. Sales and finance guys were nothing but friendly. After I declined the warranty I never heard another peep about it so they were super respectful and not overly pushy. If I had to make a complaint, and I feel all feedback needs a little negative, is the whole process (test drive, trade-in appraisal, mechanic inspection, financing) took like 4 hours. We don't buy a lot of cars so I don't have a lot to compare that against but I would've liked to not have burned an entire Friday afternoon. But then again, Idk if all the above really could've gone that much quicker so who knows. Anyways, hopefully their used lot has another gem next time around because the whole experience was fantastic. Sales guys were Jeff and Trey.

Shelby Price Sep 20, 2019

Justin was extremely diligent in seeing that the problem was solved and in communication with me. I recommend him highly.

Don Birdwell Sep 19, 2019

Car was delivered on time washed and ready to go.

Maurice Jones Sep 17, 2019

My wife (Ida) and I have purchased 2 Audi's from Audi of Nashville, and we hope to continue shopping there for many more years to come. One of the main reasons, is because they have an EXCEPTIONAL Service Department. Big thanks to our friend (& Service Technician) Bobby Patterson, for always taking such good care of us. He is polite, friendly, knowledgeable, and helpful. He always treats us like we're family members. He embodies the expression... 'Service Is An Attitude'. It certainly is... with him!

Alan Law Sep 13, 2019

As a person who has always been Skeptical of dealerships I couldn’t be happier with the service. Rodney Long was top notch, both with explaining what was wrong with my Q7 but also what the plan was to fix it. Everyone was pleasant, knowledgeable, and professional. When it comes time to look for another vehicle I will definitely be returning to look through the inventory for my next purchase. Thanks for everything!!

Michael Sargunas Sep 11, 2019

Justin is always great to work with, top notch customer service.

Sarah Smith Sep 10, 2019

Everyone is very friendly and attentive! The service was done efficiently and in a timely manner! Would highly recommend to anyone!

Tiffany Lovelady Sep 10, 2019

This dealership goes out of their way to help their customers...my AC went out on my way from Nashville to Atlanta (105 degrees). Ryan Lewis / Bobby Patterson connected me with the closest dealership on my route and within a very short time I had another vehicle while they looked at my car. I could not be happier with EVERYONE at this dealership!

Renee Leymon Sep 3, 2019

Melissa and Christina greeted us with smiling faces and let us know they wanted to be an advocate for a smooth, successful repair experience at Audi.

Richard Hock Sep 2, 2019

My wife and I have purchased an Audi Q7 from the Audi Nashville dealership. We had a fantastic experience with the salesman, Benton Boer. He explained everything to our total satisfaction. We had a great test drive that helped us see the advantages in the Q7. It was the best car buying experience we have ever had. We met several people who were all extremely helpful and courteous. The sales management was very supportive throughout the process. We highly recommend you consider buying a car from this outstanding dealership.

Dennis Stephen Aug 30, 2019

Service is excellent!!

Wendy Morrison Aug 29, 2019

5-star service!! I had an excellent experience from start to finish bringing in my Q7 for a recall repair and sensor inspection. Scheduling was a breeze, they had a loaner vehicle available, and everyone was very courteous and professional the moment I walked in the door! Melissa Bess took care of me quickly and thoroughly and I’m now riding safely and sensor-malfunction free ;) Just moved to the Nashville area and am happy to have found a new Audi home!

Taara Hassan Williams Aug 29, 2019

Justin was great and I loved working with him. Give him a raise

Claire MacDonald Aug 28, 2019

Good people and great service. Not to mention top notch cars

Marco Asselin Aug 25, 2019

Very friendly staff and very nice place. For those who wait, there are massage chairs too

Hemanth Ramineni Aug 24, 2019

I purchased an Audi A3 here and the salesman was fair and honest. Everything was above board and I would purchase from here again. Thanks for the smooth buying experience! Steve M.

Nash Ville Aug 4, 2019

Shuttle service was great! Joe is awesome! First time getting serviced and appreciate the timeliness of work being done. Also, the complimentary car wash is a bonus!

Tania Williamson Jul 25, 2019

Had a recall on my A8L, Christina was very helpful in getting my car in to be repaired and letting me know when it was fixed. Great experience.

Michael Harrison Jul 22, 2019

Rodney was super helpful in servicing my car. Great fast service!!

H. Daniel Clark Jul 22, 2019

I had the best experience at this dealership. Justin Feil was fantastic. He helped me right away even though I did not have an appointment. Justin made sure that throughout our wait we were comfortable and okay. Joe Sharber took us to the mall and back so we could eat lunch. Everyone in the service department was just fantastic. We even left an hour earlier than anticipated. But Justin was absolutely phenomenal with his service and courteousness towards me and my daughter. Thank you for getting us on the road again. Margot Miley

Margot Miley Jul 18, 2019

I've never personally gotten a car from here. We literally just went to kinda like... Tour the place! The cars are really neat and my family had a bunch of fun looking at them all! 😄

KawaiiJae_Playz Jul 18, 2019

I was in town for business and my MMI screen on my A8 would not deploy. Called the dealership and spoke to Bobby Patterson, who said to bring it in and they would see if there was a quick fix. I did and they had it back working w/in 15 min. Many thanks to Bobby and Audi Nashville!

John McRoberts Jul 17, 2019

Check out the bathroom.

Happy Time Harry Jul 17, 2019

Didn't end up buying a car here, but the sales people here are incredibly nice.

Brandon Soundara Jul 16, 2019

Best detail division in town!!!!

Stephanie Richey Jul 11, 2019

Great experience purchasing a certified Audi. Jose was a great help through the process.

Dan Nowicki Jul 9, 2019

Thanks for following up on my initial 1 Star review and discussing my recent service and purchase experiences.

Chris Peterson Jun 27, 2019

It's a dark and stormy night, I'm driving alone down unfamiliar roads in my beautiful Audi, fully confident. Suddenly, my "Ad Blue" Indicator comes on. I immediately pull over and whip out my expertly hand crafted ram's horn and blow three short blasts into the night. Within minutes Bobby appears with a ruck sack holding at least 20 gallons of def fluid. He builds me a small shelter and fire to cook some of the salmon he caught by hand on his way. By the time I'm finished with my delicious and perfectly seasoned fish, my car is fully filled and beautifully detailed. I've already nominated Bobby for the Nobel Prize of Baddassness.

Nathanael Mallory Jun 17, 2019

Great experience

Rose Colby Jun 14, 2019

very impressed with the level of competency and customer service.

Ebony Gilbert Jun 7, 2019

It was a very pleasant trip. I was able to get a loaner vehicle to run my errands. Customer service was top notch!

Chastity Malugen Jun 7, 2019

Overall it was good. I will say that when I finally came to purchase the car, you almost lost me. There was little sense of urgency, and no one attending to us (our rep was busy selling another car, but there were managers there etc that could have at least said hello), and it felt to my colleague and myself like we were not priorities and you could give or take our business....almost like you were doing me a favor. I was probably 5 minutes away from throwing in the towel and going to buy my second choice, a Mercedes, out of principle. With that said, my sales rep was very good.

Julie Doochin May 28, 2019

Joe Virgen and Robet Hartman went out of their way to work with me and get my wife the vehicle we wanted. They operate a zero pressure sales environment, which is very refreshing. I will absolutely be going back to buy my next Audi.

Rourke Barrett May 27, 2019

Joe Virgen and Robert Hartman went out of their way big time to work with me and get the deal done. I also greatly appreciate that they are a zero pressure dealership and will never push to complete the purchase.

RourkeB May 27, 2019

Rourke Barrett May 27, 2019

Awesome customer service!! Tyler and Aric were very helpful!! I definitely recommend going here for your next buy!!

lauren carter May 24, 2019

First class operation

Phil D. Suiter May 24, 2019

I am so pleased with Christina Jackson and the service dept at Audi Brentwood. They have been a pleasure doing business with.

Leann B. May 20, 2019

Nick Badger was my sales rep. I am 62 and have bought many cars over the years. Nick is the best I have ever dealt with!

Drew Tanney May 13, 2019

Thanks for the excellent service.

Mario Bori May 11, 2019

Nice place

V Davis Apr 25, 2019

I purchased a 2015 Corvette Z06 from Audi Nashville and have been completely satisfied. The car is mechanically flawless and looks beautiful. Dealer is quick to respond and does what they say they will do. I live in Knoxville , the car was in Nashville - about 2.5 hours away - so not exactly close. I worked with Joe Virgen to arrange the deal - he is awesome. Special requests were not a problem - Joe coordinated a GM dealer inspection for me and made it very easy for me to show up late on a Thursday, write a check, and head home. This is a highly reputable dealer that is flexible, courteous, and ethical. Housekeeping at the dealer is top shelf. Everyone there is great to deal with.

Jon Holztrager Apr 19, 2019

Prompt and courteous.

Morgan Williams Apr 16, 2019

Christina was very welcoming and attentive. The service was terrific. All went very smoothly.

Steven C Holman Apr 15, 2019

Everything went well with my 25,000 mile service visit! Christine was my service advisor and she was great. I waited for the service to be completed and I enjoyed a little snack and a latte. Audi of Nashville is a great dealership!

Janice Sauter Apr 15, 2019

AWESOME customer service from Jason today. He greeted me promptly with a smile. I only needed to change my key fob battery and he went above and beyond. I had a quick question abt the tire light and he took my car to service to check it out. It didn't take long at all. He came back with feedback that was simple to understand. Thank you Jason for doing such a great job today.

carol Johnson Apr 5, 2019

Great experience. Jeff, our Audi specialist was knowledgeable, great to work with and patient. We never felt pressured despite the fact they were anxious to move cars by the end of the month. Other dealership visits that day with other brands were not great experiences. We left the owners of a new Audi.

Brooks Quin Mar 25, 2019

We were extremely pleased with our buying experience at Audi Nashville. Jose was very helpful with our sale and made our experience so easy. We left with the exact vehicle we wanted. The staff was curteous and professional and the facility itself was great. We brought our two small kids with us and they were very pleased with the drawer full of ice cream while we waited! I would highly recommend this dealership my my friends and family.

Holly Mitchell Mar 23, 2019

They know how to maintain their class! Awesome service, quiet waiting area with adequate sitting arrangement, free snacks and coffee. They also have 2 massage chairs where you can relax while waiting for your car to be serviced and it's free 😁

Punam Ahire Mar 19, 2019

Just bought a new car from here a couple weeks ago. Everyone inside was definitely friendly and helpful. The salesperson I had was super nice and not pushy at all. You never really realize how great a dealership experience can actually be until you start getting all the little extras and and premier experiences like them putting a bow on your new car lol

Brandon Williams Mar 19, 2019

Love this place and service is always great.

Corey Mccauley Mar 14, 2019

Christina Jackson assisted me on two Audi Q5 vehicles and was very warm and friendly. And very helpful. I will be back!

Andrei Natale Mar 11, 2019

Great, easy drop off, check out and pick up. Always a good experience.

Marybeth Chawan Mar 11, 2019

Great service with clear explanations. Timely work and the loaner was very nice.

Michael Santi Mar 8, 2019

First rate shopping experience. Knowledgeable and polite salesperson. Highly recommend!

Sean Allard Mar 3, 2019

I was very impressed with the service department. They provided a comfortable environment while you wait to have your vehicle serviced.

Thomas Hardy Mar 1, 2019

Everyone at Audi of Nashville was great! Especially, Jose. He bent over backwards to help me out. I came in looking for a used A5 and he actually found me an S5 I was even more thrilled with. He was incredibly helpful through the entire process. I will be back and would recommend them to anyone, looking to get into an Audi.

Tyler Howard Feb 27, 2019

Efficiently run, good service, courteous, no problems

Gordon Newell Feb 27, 2019

The buying process was exceptional from the quality and quantity of inventory, the personalized sales process, and exceptional delivery of vehicle. The Audi of Nashville team is top shelf.

Brian Jones Feb 26, 2019

The best experience every time I visit. Bobby Patterson is the best service rep in the industry.

Jason Graham Feb 25, 2019

Bought and Audi S4 from Audi Nashville and it was the easiest, most stress free experience I’ve ever had buying a car. Great dealership with an awesome atmosphere. Def will return. Benton is very helpful and a great salesman.

B S Feb 25, 2019

Steve in Service was very helpful! 5 Stars

Aaron Mobley Feb 21, 2019

Good Experience.

Helmut R Feb 20, 2019

I experienced an intermittent problem with the MMI system and wanted to have it checked out. Bobby Patterson took great care of me in making the arrangements on a convenient day when a loaner car was available. He called (same day) to let me know that the work was finished and he explained over the phone and again in person the diagnostic work that was done. I am most appreciative of his help with this. He did his usual excellent job. Thank you.

Steve Davis Feb 18, 2019

Great experience with Benton. He was knowledgeable and the dealership took good care of my wife and child while we were filling out paperwork. Follow up was great! Probably the smoothest car-buying experience I have had thus far.

Ryan Lanier Feb 18, 2019

Excellent service!! Everyone is so nice and helpful

Heather Barrett Feb 18, 2019

Great car buying experience

Tony Simpson Feb 10, 2019

Great experience from the greeting to the delivery. If you are in Nashville and are looking for an Audi, go see Jeff and the team at Audi Nashville!

William Hanning Feb 4, 2019

The service department is very professional and easy to schedule maintenance with. Services are done in a timely manner and the wait area is very comfortable. Justin Feil is very friendly and easy to talk to about my Q5. Excellent dealership!!!

B F Feb 4, 2019

Everything was handled with excellence! The whole experience was very positive and they were helpful and courteous

Melissa Helton Jan 30, 2019

We’ve had excellent service since we purchases our Audi Q7. We made the right decision.

Linda McCarty Jan 27, 2019

Food was alright. A bit pricey but otherwise not too bad. I've had lunch at about a dozen japanese places and this isn't the best value for the taste. Nothing really that bad in terms of taste.

Zack Zeman Jan 23, 2019

Excellent service as always. Found the problem, took care of the problem.

Mr. S Ross Jan 23, 2019

Love my new Q7! Highly recommend Trey. He did a great job of making sure we were happy and did a thorough walk through of the functionality when we picked it up. Thank you!

Lisa Boyle Jan 22, 2019

Great staff, very well kept dealership and great buying experience!

Karim Kadrie Jan 22, 2019

Love our new Q7! Highly recommend our salesman, Trey. He did a great job at assuring we were happy with our purchase. He also thoroughly walked us through the vehicle before we left.

Robert Boyle Jan 22, 2019

always do a great job

Chris Sobey Jan 21, 2019

Top Notch!

Chiaro Foto Jan 20, 2019

The service associate was very knowledgeable and pleasant. She was also very professional and answered all my questions accordingly.

Ugochuku Onyeso-nwachuku Jan 15, 2019

I always use Audi of Nashville for service on my 2016 A8L. 55k service this trip. As always, they were awesome. Had my loaner car ready to go when I arrived. Very polite and professional. Truly exceptional service...hard to find in the automobile business these days. Would recommend to anyone!

Tim Bowers Jan 10, 2019

Service Department is very helpful and courteous. My experience has been very good! I would not hesitate to do business with Nashville Audi again

Larry Franklin Jan 10, 2019

My mom told me never to use the word "hate" so I must find another word to express my feelings about the car purchasing experience. I generally loathe everything related to buying a car. Remarkably Tyler and the folks at Audi Nashville provided me with a level of service and car buying experience that might make me have to reconsider my position about car salesman and automobile dealerships.

Nathaniel Turner Jan 8, 2019

Very good. No problems. Repairs done timely and loaner provided

Robert Bennett Jan 7, 2019

I flew into town with my husband and car consultant and was met at the airport by my salesman Thomas Simmons (super guy). He drove us to the dealership and as we got in they had an indoor delivery bay with my new car inside with a big red bow on it. To tell you that I was excited and overwhelmed is an understatement, I had never experienced anything like that. He couldn't have been more patient and really took his time explaining the entire process. Not to forget , when we arrived we were given some Audi salted caramel chocolate candy by Robert Hartman which further showed their passion for excellence- thank you�� We were then handed off to the business manager DJ Matchen where things could usually cost you a lot of money but, never have we laughed so much while buying necessary Á la carte services for our new 2019 Q7. He was very low pressure and matter of fact, he really made an impact and a difference as to what we were going to buy and why. Overall, from the 1st smile from the receptionist to the good luck and well wishes from the staff, it was the best car buying experience I've ever had.

Carolyn Joyner Jan 7, 2019

Fast service and friendly employees. When I bought my car here it was fast and easy. I had my 10,000 mile tune up and they gave me loaner car which was really helpful. The service was fast and they called me when they were done. I was very happy with everything!

Lindsey Bradshaw Dec 30, 2018

Christina Jackson did a good job getting my service done and in a timely manner.

Rick Bennett Dec 29, 2018

Regular oil and filter change and some recall repair work done. I received a loaner (very nice A5). Car was ready at the time promised.

Johannes Buis Dec 14, 2018

Bobby Patterson and Audi of Nashville take great care of my car. All work is done correctly, explained and followed up. I have never had an issue with the service and repair work.

Bill Leader Dec 11, 2018

Christina was super helpful and very friendly, she even went the extra mile to find my pre-owned Q5 was still under warranty for my 45K mile service so i didn't have to come out of pocket.

Zachery Hughes Nov 30, 2018

Christina Jackson was very friendly and helpful. She made the service experience a positive one.

Dave Dumas Oct 15, 2018

The personnel were professional and courteous. The service was accurate and prompt.

William Mahler Oct 8, 2018

The car-buying experience at Audi Nashville is the best in my 35 years of automobile purchases.

Eugene Lafranchise Sep 20, 2018

I had a fantastic experience from the time that I can in to shop for a new car and when I drove off in a new Audi Q5.

Thomas Hardy Sep 11, 2018

I didn't expect to buy a car that day...was just doing some comparison shopping. Aric Diaz was super helpful and informative and I was very impressed with the A5 Sportback. In the end, the buying process was easy, I got a fair deal and I would give the overall staff an A+ for customer support.

David Reuter Sep 7, 2018

Outstanding job!! I had my car detailed and it looks brand new!

Sandra Hartman Aug 27, 2018

Great staff very friendly and Fantastic service !!! Went overboard to help me had to order parts and they gave me a very nice loaner!!!

Elliott Mccoy Aug 23, 2018

Nashville Audi made the purchase a good experience. The salesperson was very helpful and accommodating. The first service was to rotate tires and the employees were friendly. No issues!

Linda Mccarty Aug 17, 2018

Really enjoy the customer service provided by Bobby, the Service Manager. He does a great job.

Richard Neal Aug 10, 2018

Audi Nashville goes out of there way to make you feel comfortable and appreciate your business.

Edward Giannotti Aug 10, 2018

Top Notch Service as always -- bought my Audi used at a non Audi dealer and brought it to Audi Nashville for service and these guys have treated me like I bought it off the showroom floor every time I have been in

Chris B Aug 10, 2018

Always impressed with my maintenance visits. This location serves to please! Thank you Steve!

Jenna Aug 9, 2018

Love my car, a used Audi in excellent condition and wonderful salesmen.

Erin Aug 8, 2018

Audi of Nashville has ALWAYS taken care of my car! Bobby Patterson is the absolute best customer care I have ever experienced!! I feel confident I’m always taken care of!!

Allison Chambers Aug 8, 2018

I had a problem with my GPS. Audi of Nashville replaced the module and also the fuel filler door mechanism. Excellent job done!

John Buis Aug 7, 2018

My sales representative was very helpful. The car selections were great.

Sharon Roberts Aug 5, 2018

Dealing with the Audi Nashville Service Department is made better by employee Steven Baldwin. He does an excellent job. We like our Q7. If you are in the market, investigate the cost of service first.

Scott Ramey Jul 27, 2018

Audi Nashville made the car buying experience the easiest I've ever had! We test drove, then negotiated for a few minutes, and the deal was done! Since we live in another state, they overnighted the paperwork for signatures, and we picked up the van. Joe was especially nice to work with - very friendly and helpful.

Pamela Gaines Jul 20, 2018

I had my Q7 towed to the dealership to have a flat tire replaced. They immediately took care of it and got me back on the road. Everyone was wonderful!

Catherine Trahan Jul 17, 2018

Timely service; great environment for waiting!i had passenger airbag recall... they assisted me in the process... All Ok

Treva Eldridge Jul 11, 2018

Justin Feil, the service manager and the entire service department were great. This is by far the best service department of any dealership I've ever been to.

Marsha Dillard Jul 6, 2018

In and out as promised. The shuttle driver was especially helpful.

Michael Adcock Jul 5, 2018

Outstanding Customer Service! I highly recommend this dealership.

Robin Blake Jun 29, 2018

For the last five years, I have consistently received superb customer service anytime my car needed work. I am going to stick with Audi just because I love these guys!

Tara Allen Jun 14, 2018

very prompt and professional. very clean and accessible dealer. most Audi dealers have their top end cars locked.

Robert Lawson Jun 7, 2018

Excellent Service Department. Luckily I haven't needed them except for routine maintenance and some minor adjustments.

David Hughes Jun 4, 2018

Very helpful & friendly staff that looked after both us and our car. The facilities were clean and the process was very efficient.

Russell White May 24, 2018

Very nice folks treated me with respect. Car service was timely and accurately done

Norman Noffsinger May 20, 2018

Very easy experience buying a new car. Nathan was great to work with.

Teresa May 13, 2018

Excellent, courteous and highly professional service provided on a unusual and unique warranty issue. I highly recommend the service department!

Melissa Rose May 10, 2018

Excellent. Bobbie is always great! The dealership always has very good communication and follows through with everything.I would recommend them to anyone shopping for an Audi.

Katie Stewart May 10, 2018

Excellent we discussed over phone made an offer. They accepted I thought it was a good deal for both parties

Chris meuth May 10, 2018

Very pleased with service. Great accommodations and friendly helpful staff.

Roland Parker May 9, 2018

Excellent guided and educated shopping experience. Nathan and his team were great at advising and accommodating our schedule for appointments and test drives. We are certain to enjoy our vehicle and are most satisfied with Audi Nashville’s performance.

Deven Patel May 9, 2018

My work schedule opened my afternoon at the last minute so I called Audi of Nashville for service. The service center was very accommodating to work with my limited time schedule although they were booked for the day. Steve, my service technician, was professional in explaining the service work for my car. My car was returned to me washed and vacuumed. Thank you Audi of Nashville for tremendous service.

Deborah Marasa May 9, 2018

I started out with sales person by the name of Nathan Mallory whom I feel is not a fair person he lied and he didn't finish the deal. I will not go into details, but I will never recommend this dealership because of his sells ethics. Thanks to Tre Lee I left satisfied.

Carolyn Draine May 8, 2018

Great facility. Professional and friendly staff. Willingness to provide a loaner car if needed.

Richard Grogan May 4, 2018

I brought my car to the Service Center for it's 30,000 mile under warranty maintenance service checkup. My service assisstant was cordial, and helpful in answering my questions. My car was checked and ready to go in less than two hours.

Dona Johnson May 3, 2018

What a great surprise for the first service on our 2015 Audi Q5 Diesel to find such a great facility with attentive and capable people. Look forward to bringing the car in next.

J Thomas Smith Apr 28, 2018

Joe Virgen was extremely knowledgeable and professional. He’s a great asset to the dealership.

Les Apr 27, 2018

Great facility and huge selection but the best part was the salesman, Leo Chau. He is extremely knowledgeable of the product and goes out of the way to make the buying experience smooth and stress free. No pressure, no rush. Everyone here is friendly. The porters, receptionist, service advisors... EVERYONE. They all seem happy with working there and it shows. Best dealer in town.

Randy Younger Apr 23, 2018

I don't usually write reviews, but my husband and I were very impressed with the experience at Nashville Audi. Antonio Pruitt was our sales representative, and he went above and beyond with our purchase. We purchased a CPO vehicle, not a new one, but we were treated as if we did. I am in the market for another Audi Q7 in a few years, and I will definitely check with Antonio first.

Daniel M Apr 23, 2018

Patrick in sales went above and beyond. He found a way to put me in my new car at a deal I was comfortable. He spend copious hours reviewing the purchase, teaching me all the functions of my new car, and just making the entire transaction a pleasure.

Ken Apr 19, 2018

fabulous service, clean facility, car cleaned & looked great after they were finished

Susan Burrichter Apr 12, 2018

Bought a car online line from Audi of Nashville. While Audi had an issue with the delivery of the car from the port of Jacksonville, Audi of Nashville has been great to work with. While some dealership would not ship a car for me, Audi of Nashville was more than happy to help me find a dependable, reliable shipper.

Samuel Moultrie Apr 12, 2018

enjoyable but time consuming 50 characters is too time consuming also

Patrick Cassady Apr 12, 2018

Nashville Audi is always clean and professional. They have a fantastic new waiting area with a lot of privacy. Steve Baldwin is always very helpful and accommodating.

Janet Fedorowich Apr 12, 2018

Service was excellent. Could of had one or more service advisors. Had to wait a while to get checked in

Zane Day Apr 10, 2018

Communication could be better for out of state client ..

Vishwanath Patil Apr 9, 2018

Great experience! I would deal with Audi of Nashville again in a heartbeat. Leo was incredibly knowledgeable and helpful.

Thomas Fields Apr 9, 2018

Great experience as always. Friendly and great customer service.

Paul Larisch Apr 7, 2018

Had a fantastic experience working with the GM, Robert, and my sales rep, Erik Bushon. Robert is very laid back, patient, and he was open to discussing pros/cons of the two vehicles I was considering. I was concerned about resale value on one of the models I tested...greatly appreciate his desire to help. Erik, was super patient as I debated two different models and various colors. For a busy Saturday, Erik made me feel like the only client they had in their dealership. Erik also has a laid back approach, is funny, and very knowledgeable about Audi. I highly recommend this outstanding dealership, and would give both Robert and Erik two thumbs up! Love my Audi!

Ryan White Apr 6, 2018

Always a pleasure seeing the Guys at the Audi Dealership in Brentwood, TN.

Douglas Chandler Mar 30, 2018

Pleasant, efficient, professional, timely and quality workmanship.

Beverly Warren Mar 27, 2018

I took a flight to Nashville from Grand Rapids MI, after seeing an add for a used car I was looking for that is very rare. Bert (salesmen) told me all about the car over the phone and any imperfections it had. He was very truthful and even willing to face time while looking at the vehicle! He picked me up at the airport and even brought me through Nashville because I have never been. This was the best car buying experience I have ever had. I strongly recommend using this dealer because of the very courteous and happy to serve attitude from the team! My car was nicer than anticipated with service done and a great detail. Thank you Audi of Nashville!

Anthony Gualtieri Mar 26, 2018

Had my Audi in for the 10,000 mile maintenance and a minor repair for the driverside window.

Lance Schade Mar 7, 2018

Service done in a timely manner. Very nice customer service. Very nice facilities.

Charlotte Parker Mar 7, 2018

I was out of town with a problem on Saturday afternoon. Audi of Nashville could not have been more accommodating, fixing the problem. Their expertise and courtesy allowed me to continue with my travel plans

David Reutinger Mar 6, 2018

Every member of our family owns an Audi. We love the cars but are loyal because of Audi Nashville’s service department. Rodney and Bobby are very professional and easy to work with. They truly put the customer and our satisfaction first. We’ve never had another car experience like this. We have been loyal customers for over 10 years and the service gets better every year. They are fair and they don’t take advantage of us. They advise us on how to save money as well.

Dana Oman Mar 4, 2018

Overall great service. My rep went out of his way to make sure I had everything I needed and understood some of the key points on my Q5 I was unaware of. I’d buy through Audi of Nashville again without hesitation.

Darryl Reed Mar 2, 2018

Madelyn was an excellent Salesperson and was very helpful throughout the process

Michael Easley Feb 28, 2018

Audi of Nashville provides exception service on my Audi. Bobby Patterson is a great service advisor. He keeps me well informed and makes great recommendations as to what does and does not need to be done. I trust this service rep. and highly recommend.

Bill Leader Feb 27, 2018

Ryan Lewis and his entire team of service professionals did a great job of taking care of me during our maintenance check for our 2018 Audi s5. They were courteous, professional and prompt - great experience

Greg Cote Feb 22, 2018

I visited this dealership 45 minutes before they were to close. The staff was very welcoming even with our late arrival. We did indeed purchase a vehicle that night and couldn't have been more impressed with the professional staff even though they had to stay late on a Saturday night. I would definitely recommend visiting this dealership if you are in the market for an Audi!

Amy Kight Feb 22, 2018

Benton was a great salesperson. Very attentive and helpful.

James Kious Feb 10, 2018

It was a pleasure dealing with Kanyon, very helpful and professional. My only grip, and it's a big one, is that I was forced to pay for Permaplate when I did not ask for it. It is an added expense that should be my choice. This would cause me to not but a new car from you with this unnecessary expense that my friends in the car business have told me is nothing but added profit for dealerships. Other than that I would give you a 5 star rating

David Kautz Feb 8, 2018

I brought my recently acquired 2013 Audi A8L for vibrations in the exhaust issues. Working with Steve Baldwin (Service Advisor) and Bob (Service Manager) they contacted the regional Audi representative who authorized a "courtesy" replacement of the exhaust pipes even though my Audi was out of warranty. This would have been a very expensive repair, but Steve, Bob and the regional Audi rep made it happen!!! I want to thank everyone involved and Audi USA and Audi Nashville has a new and very grateful customer. Look no further for your next new, CPO or used Audi. Their dealership is "top shelf", the staff friendly and professional plus very accommodating in service scheduling and turn-around! Again, thank you Audi Nashville.

LTC Mike Vitrano, USAR, Ret. Jan 30, 2018

Couldn't be better- free loaner car the best. Very helpful and friendly

Raymond Bluth Jan 28, 2018

It was a wonderful experience I love they way everyone treats you there like family

Vivian Reyes Jan 23, 2018

Very pleasant experience and would highly recommend Patrick Murphy to others. I was very impressed with the dealership and the individuals I met.

Wayne Gower Jan 6, 2018

I was interested in a certified A6 and Jennifer could not have more helpful in working with me.

Tom Winston Jan 1, 2018

Excellent, Steve my service adviser was extremely helpful and polite. I did not have an appointment but had pickup up a nail in a tire. He worked me in, replaced the tire and cleaned the car all after 4:00 PM.

Randall Parham Dec 27, 2017

Excellent customer Service, above and beyond my expectations!

Wade Hays Dec 22, 2017

Audi of Nashville has always been professional, thorough, and expedient with all the business I've done with them.

Angelia Nielsen Dec 18, 2017

My experience was first rate. The dealership as well as all the employees that I came in contact with were very professional and caring.

Ed Marcoe Dec 13, 2017

Quick turnaround on service. Bobby was super.The dealership was immaculate in appearance.

Louis Suttle Dec 8, 2017

Bobby Patterson at Audi of Nashville is wonderful, courteous, funny, clear & so patient in explaining all work done on "the big beast" my fabulous 2014 Q7 which I love. Keep Bobby at Audi - he is the best.

William Delay Dec 6, 2017

Great service! Very timely and cost effective. I had a very poor buying experience and purchased our Audi S5 from another dealership Three hours away, but the service department experience has been exceptional.

Gerald Goldenson Dec 4, 2017

Go see Nathan. If he's not available, wait for him. He's extremely knowledgeable on the entire inventory of AUDI vehicles. The entire staff at the dealership truly made HUGE efforts in making our car buying experience a pleasure

Richard Cheyney Nov 30, 2017

Very Positive - Kept us well informed as to the status of our cars build in the factory and arrival. Excellent follow-up

Robert Pedde Nov 28, 2017

I always get in for service when needed and they are wonderful to deal with. My service rep, Bobby is very good about making sure all the details are covered on my requests!

Deborah Hall Nov 27, 2017

Smooth buying process. They did what they said. Worked with me on to make it work with payment date, etc.

Nathan - Audi Nov 22, 2017

The overall buying experience was smooth and easy. Patrick was a great salesman. He was upfront and honest and was knowledgeable in answering any questions I had. This is my second Audi and I have always received great customer service from the Steve and the team in the service department. I would definitely recommend Audi Nashville to friends and family.

Kimberly Smith Nov 22, 2017

Respectful, responsive, and good follow up. Sales person spent time showing me all the electronic set up options.

Linda Nov 21, 2017

Service department personnel are really helpful, professional, and efficient. They have my car ready when they say they will and help me with any questions I have.

C. Nov 21, 2017

I had a battery issue crop up on Saturday night. After a jump start Monday morning, I went to the dealership. They were very busy but took the car, checked it, replaced a bad battery, and in under an hour.

Jason Maynard Nov 20, 2017

Excellent customer Service .Eric is a very good service representative to work with .

Puspak Swain Nov 16, 2017

Jen and the team at Audi of Nashville are the best. Purchasing a car that you never lay your eyes on is the scariest thing in the world but I tell you they did everything to assure me I was getting a great car. Jen face timed me so I could see everything in and out of the car. The delivery service they used was the best and she face timed me again before it was picked up just to assure me the car was in perfect condition. Once we received it, we couldn't believe how immaculate the car was. The video didn't do it justice. Once we rcvd it, we noticed some minor things but Audi of Nashville didnt hestitate to get in touch with our local Audi to ensure we were satisfied. I'm still ecstatic about our purchase and process was phenomenal.

Tameka Thompson Nov 1, 2017

The only place I will ever have my car serviced. Friendly, courteous and quick.

Doug Horr Oct 27, 2017

Bobby Patterson went above and beyond for my Q5. His professional yet warm manner was very appreciated!

christy steinfeld Oct 26, 2017

Outstanding sales and service departments. Consistent follow-through and high-level customer service on all fronts.

John Proctor Oct 24, 2017

Annual service was completed. Bobby explained service that would be completed and took the time to be sure I was satisfied with service when I came to pick up my car. The cost of service agreed with estimate I was given by Bobby.

Roger Wright Oct 18, 2017

Great experience. The people who serviced my car were very nice and helpful.

Bobbe Chaffin Oct 18, 2017

As always, all of my concerns were addressed and taken care of

Kendra Hayslett Oct 17, 2017

Nathan Mallory made my entire experience in purchasing a vehicle wonderful. He is extremely knowledgeable, kind, & has been very attentive from the day I met him which has continued even after completing the purchase. I will definitely be going back to him for my next vehicle, & I would highly recommend him & Audi to anyone.

Summer Williams Oct 16, 2017

It's always clean, professional and friendly environment at Audi. I would recommend this place to everyone.

Michelle Bryant Oct 15, 2017

WAS THE BEST NEW CAR PURCHASE I HAVE EVER MADE SMOOTH NO PRESSURE ... JOE WAS AWESOME

Forrest Shepherd Oct 13, 2017

HUGE thanks to Audi of Nashville! They made the car buying experience so easy and exciting. Everyone there is very friendly, knowledgeable, and helpful. I learned so much about Audi, my vehicle, and the purchasing process. They really go above and beyond, and their dealership is very modern and sleek! I sincerely appreciate their time with me addressing all my questions and ensuring I was confident in understanding the features of my new ride.

Mallory Yoder Oct 12, 2017

Very Good Dealership. And takes care of their customers!

D. Arosteguy Oct 4, 2017

From the salespeople acting as a team to help secure the car I wanted, to excellent maintenance plans with free loaner cars or great lounge facilities, I've been impressed all around with Audi Nashville.

Jason Maynard Oct 3, 2017

I was in for a recall. Service was great. I did not reserve a car to use in advance but he was able to provide me one.

Gena Rogers Sep 28, 2017

Beautiful place, clean, everyone very friendly and efficient.

Michael Hays Sep 26, 2017

It was a great car buying experience overall. All process was very smooth and professional with no hassle. They delivered everything on their promise. Finally, My dealer (Patrick Murphy) is a great guy, and I recommend him to anyone who are serious about buying Audi.

Taekyu Lee Sep 25, 2017

I was treated very well when I went into the service bay. A repair that was supposed to be relatively quick turned out to be longer than proposed. Thus, Erick provided me with a loaner for the day so that I could run some errands while my car was being fixed. The only thing I would suggest is to have some desks and outlets in the waiting area so that there is a place to do some work while waiting.

Josh Sep 22, 2017

Everything went very smooth - easy to work with. They had the paperwork read as soon as I arrived. There was no wait.

Trina Desforges Sep 21, 2017

Excellent all around: Facility, scheduling, loaner, staff, and regular maintenance performed.

CDV Aug 31, 2017

Thanks you very much for the Great Service's. Nice place to work while I wait.!!

William Paul Aug 30, 2017

Went back to Audi of Nashville as a previous Audi owner and was not disappointed. Luke was very knowledgeable and helpful and made the car buying experience as painless as was possible. I would absolutely recommend him and Audi of Nashville to friends and family. This is the end of my review.

Timothy Wilbanks Aug 28, 2017

Outstanding experience from first contact with sales representative to financing, pricing and support

John Scott Aug 28, 2017

Always a pleasant experience at the Nashville Audi Service Center.

A. Whisnant Aug 28, 2017

I went into the dealership not knowing if I wanted to truly buy the car, but once I spoke with Nathan about why I should buy an Audi and how he could get the deal done at a better rate than I had, it was a done deal. This was not only a great buy but the Audi dealership staff made sure I understood why I was buying and why. I would tell anyone to go in and experience what its like to buy a car from those who are not just trying to sell you a car to get your money, but to sell you an experience with a great car. Love my Audi.

Jabu Woodard Aug 24, 2017

Always been pleased with the professionalism and quality of the Audi Nashville service dept.

Cheryle Morgan Aug 24, 2017

This was the best experience I have every had when buying a car. Nathan and staff made it easy and enjoyable to do business with them. Looking forward to my next Audi.

Jabu Woodard Aug 15, 2017

Polite, focused and go the job done in a good time. No loaner care available despite booking 1 week in advance.

Liza Weavind Aug 13, 2017

Great service. As usual! Waited the projected time frame and no worries at all

Treva Eldridge Aug 12, 2017

Everything was excellent and this is a top dealership.

Peter Hedera Aug 8, 2017

Rodney Long provided excellent advice and was very professional.

Mark Butler Aug 7, 2017

Very professional. Kept me informed about any changes during the buying process.

John Coursey Aug 6, 2017

The staff was great and my process for getting a new car was so easy, being the fact this was my first time buying. Thanks Audi Nashville!

Tabitha Wheeler Aug 2, 2017

Excellent customer service, prompt and very professional

Douglas Jones Jul 27, 2017

The service department at Audi of Nashville is very accommodating, efficient, on time and pleasant to work with.

Diane Westmoreland Jul 26, 2017

Eric was very helpful and would recommend this Audi dealership.

Layne Crouch Jul 25, 2017

Great price and great experience salesman was great at Audi of Nashville. He didn't try to push me into buying the truck (Ford F-350) overall great experience. The ONLY negative I can say is the vehicle had not been detailed very good but it was nothing major. It also wouldn't go through their car wash according to the salesman which is understandable with a huge truck.

Carson Grace Jul 23, 2017

These guys are fantastic, They will work for your business.

Jesse Fulton Jul 20, 2017

I have purchased several cars from Audi of Nashville. Not only has the buying process been easy and honest, the service AFTER the sale has been out standing!

James Quiggins Jul 20, 2017

We contacted Audi of Nashville to purchase a new Q7. I cannot tell you what a wonderful team you have at this dealership. Bert Henderson was absolutely amazing!!! He made this purchase by far the easiest one that we have experienced. The general manager, Robert, was so professional and personable. The entire team treated us as if they had known us for many years. They completely exceeded our expectations. Bert took the time to go over all of the features offered in this vehicle. When we left the dealership, we were completed satisfied with our new Q7!!!! We love it!!! The next vehicle we purchase will definitely be bought at Sonic!!!

Debra Trapp Jul 18, 2017

Always received outstanding service Audi Nashville. Thank you Bobby Patterson!

Adela Ferrell Jul 18, 2017

I looked to purchase a car for several months and finally decided on an Audi. The salesmen and finance manager were efficient, knowledgeable, and easy to talk with. My experience with this dealership was awesome!

Carol Johnson Jul 16, 2017

Wonderful experience overall. Nick and Mark were great. No hassle. Efficient.

Sagar Patel Jul 14, 2017

Erik was the main one to assist me with giving me a full detail on what was done with my car. All services were done up to par.

Gierrmo Jul 11, 2017

I have brought both a Jaguar and an AUDI A6 from this dealership. Service dept is excellent.

Molly Robinson Jul 5, 2017

I was very pleased with the entire buying process and so far the car is a 10!

Loyce Kelly Jul 5, 2017

Quick and easy car buying experience. No pushy salesman.

Anita Whisnant Jul 4, 2017

Great experience: from the leasing process in a beautiful facility to friendly service.

Vicki Atnip Jun 29, 2017

The service was for 25,000 miles and recall repairs. All repairs were completed above my satisfaction.

Robert Kirchenbaur Dba Jun 29, 2017

The service department is the absolute best. Rodney went over and beyond in making sure I was satisfied. All of the salesman are super friendly and make you feel very comfortable. If you've never been to Audi of Nashville you need to go asap!! Thanks again Kristy Sprouse Clarksville, TN

Kristy Sprouse Jun 29, 2017

Walked in without an appointment & I was able to get oil changed & car was. Customer service was great. It was the best service ever.

Winnie Karunde Jun 28, 2017

Very pleasant! Employees were very friendly and helpful.

Ted Williams Jun 28, 2017

Great service department . Will lease another vehicle from dealerships

Patricia Jobe Jun 28, 2017

They were friendly and helpful over the phone. Even though we didn't purchase the vehicle our experience was good!

LBLoftin Jun 22, 2017

Good competent people with a great attitude and attention to detail

Glenn Shorey Jun 22, 2017

Salesman was outstanding. Excellent customer service. He found exactly the car I wanted.

Kellye Bradley Jun 16, 2017

Steve Baldwin is great, always a pleasure to come in for service.

Anthony Jones Jun 16, 2017

We were looking for a used Audi, but ended up leasing a new A6. Our salesman was courteous, low pressure and professional. We were very impressed with this dealership.

Thomas Mattocks Jun 6, 2017

Overall it was a good experience. Top two finalists in the buying process were Audi and Mercedes.

Lance Schade Jun 5, 2017

Very nice. Good job. Thank you very much. We will see you soon for next service .

Umesh Patel Jun 3, 2017

Could not have been a more pleasant and easy purchasing experience Great professionals

Mark Williams Jun 1, 2017

I appreciate Audi Nashville customer service and the way they strive to make sure you are happy with everything. It is always a pleasant experience when I go there.

Larry Franklin May 27, 2017

This is the third time I've had my Q5 serviced here. They are polite, efficient and thorough. They have two customer waiting areas, the upstairs is the perfect place to get a little work done.

Brad Mcguire May 26, 2017

Eric was excellent!! He made sure that my rental car was ready to go when I got there and I didn't have to wait.

Suzanne Edmondson May 25, 2017

Bobby Patterson is an awesome service adviser. Overall, the Audi dealership is great to work with. My car was serviced, washed and vacuumed all in a timely manner while providing me with a loaner.

Garry Gannon May 25, 2017

sent photos as requested when they has some have not been there

Jeff Barber May 20, 2017

Always a positive experience with this dealership. Have been using this center since our Q7 was purchased from here in 2009.

Donna Drinkwater May 15, 2017

Fast and convenient service-even delivered my car to me at a restaurant.

Christy Rikel May 11, 2017

No problems easy. Confirmation of the service was quick and without issues.

Veronica Montmarquet May 5, 2017

Great people, and facility. The whole process was very easy.

Tammy Smith May 1, 2017

Everyone at Audi Nashville was very helpful and friendly. Our salesman, Kanyon Cashion really took the time to make sure we were happy with our deal. He went the extra mile to make the sale and took care of everything we needed done. I highly recommend Audi Nashville and Kanyon for anyone looking for a car. Truly a pleasant experience.

Kinny Mcpeake May 1, 2017

Top notch service dept. Bobby, our service advisor, always takes care of my sons Audi A4 and we have always been very pleased. Excellent!!

David M Apr 28, 2017

Their knowledge of the cars I looked at was good. Very impressive. The sales associate was very professional, had answers to all of my questions and was the nicest guy.

Sonya Brown Apr 27, 2017

When have the unfortunate need to have work or repairs done to your car, it sucks. But when you get to work with a class act dealership like Audi Nashville, it makes it a lot smoother. Great waiting room with wi-fi, snacks, drinks. Even a large upper level area with lots of work surfaces and electrical plugs. I wasn't planning on having a flat or spending my afternoon at the dealership. But with all those perks, i was still able to get my work done and even have two client calls. Yes, the client area was large enough and quiet enough to support that. Then you add the super personal staff. Very professional. Courteous. Downright likable. They can even arrange loaner cars with notice. And always a ride to where you need to go. I had a BMW for 10 years. Was never offered a loaner car and was always made to feel like i should be happy they were waiting on me. Polar opposite at Audi Nashville. And my experience there has been so great, my husband now also is a Audi owner.

Rosemary Kelly Apr 25, 2017

I have owned my 2016 A3 Cabriolet for a year now. Nothing but amazing words for the dealership, the service department and the entire staff. Top notch!

Jon Brown Apr 25, 2017

Has a great experience with Tom Cochran at Audi of Nashville during my order and delivery. Very happy with my new Q7 so far.

James Flammia Apr 25, 2017

Always a great experience. Great facility and employees

Cara Larkin Apr 25, 2017

Audi of Nashville is by far the best car dealership I have experienced. I am always assured of superb customer service and attention to detail.

Edward Crawford Apr 18, 2017

Great job everyone friendly . Look awhile for recall repairs. Third one for the car. Staff did great job

Cynthia Davis Apr 17, 2017

Our experience was great, it was warm and welcoming the sales person was very helpful.Loving our new car

Jonathan Allen Apr 14, 2017

Excellent and efficient service department with attentive and friendly customer service

CJI Apr 13, 2017

I NEVER KNEW THAT VW EVEN HAD AN SUV. LOVE IT AND THE DEAL WAS WONDERFUL. KAREN WAS DOWN TO EARTH, HELPFUL, AND RESPECTFUL. ON TOP OF BEING REALLY FUNNY!

C Boyce Apr 11, 2017

Awesome dealer - great service buying a new A7. Very helpful and accommodating - highly recommend!

Michael P Apr 10, 2017

Good"....facilities great."...................................................................

Samuel Bean Apr 6, 2017

Despite my normal Service Rep being out for vacation, the back up advisor was equally responsive and impressive. Audi Nashville has so upped the game in the quality of personnel on site, including the Service Department, that I know service will be done right and on time. They always provide loaners, with advanced booking, and I am always kept apprised of the work and any issues.

Stephen Mathews Apr 3, 2017

Dupane (salesman) was very helpful and very knowledgeable. Made purchasing easy to do and everything met or exceeded our expectations on purchasing a used car. Would definitely recommend purchasing from this dealer.

Chad Staman Apr 3, 2017

Knowledgeable, helpful and friendly sales staff, buying process was diligently followed. The accounting department dragged it feet a bit but the salesman, Joe Virgen, stepped up again and expedited the delivery. All in all about as good as you can get.

Philip Woollam Mar 30, 2017

Always a great experience .On time,welcoming staff and nice facilities.

Angela Tucker Mar 29, 2017

Audi of Nashville treats you like you're in a 5 star hotel. I doubt anyone ever looks forward to getting their car repaired, but at least when you do have to, this place treats you with total respect. The people I deal with, Bobby and Ryan, make me feel like a friend, not a customer. I can't recommend this place highly enough, and would never even consider taking my Q7 anywhere else for service.

Michael Dulaney Mar 24, 2017

This is the second time I've brought my car to Audi Nashville for service since moving to Tennessee. Their service reps are excellent and they are efficient in getting your car in and out.

Christine Mar 23, 2017

Joe V. was top notch and made the purchase smooth as silk.

Seth Denny Mar 21, 2017

The car advisor, Steve assigned to me was nice, provided details that I needed, and recommemdations. I like that he didn't try to push or say you need all these things done on your car that can be costly and unnecessary. I like that Audi provides what you need to know and give you the option to choose and decide.

Doris Wooten Mar 20, 2017

It was great and Nathan Mallory was very knowledgeable and pleasant to work with.

Carol Jacobson Mar 20, 2017

You reset the indicator light for low washer fluid but neglected to refill with washer fluid. Sloppy.

William Klein Mar 15, 2017

My experience was excellent! Eric did a great job!

Jeff Moore Mar 14, 2017

I had a problem with the steering component. Stephen Baldwin took my call and set up my appointment and offered a loaner car. When I arrived at the dealer, Stephen processed my service appointment quickly and professionally. Each day that the car was being worked on Stephen called me to report the progress. On the 3rd day he called to advise me that my car was ready. When I arrived, he explained in detail what had been done to my car. The entire experience was great! They even cleaned up my car. I'm a happy camper!

Wayne Gensemer Mar 6, 2017

I drive from Georgia to Tennessee just to have great service from Audi of Nashville. They're exceptional!

Ashlee Everett Mar 6, 2017

They performed the 10k service as suggested. Very pleased with my local dealer.

Randall Oden Mar 2, 2017

This is the second Audi we have purchased in last 7 months. Very professional staff and easy to work with. Our vehicles are awesome and we are enjoying driving them!

Megan Mar 2, 2017

Great team and atmosphere! Made purchasing an Audi a wonderful experience! Will definitely purchase my next Audi from Audi of Nashville

JJS Feb 23, 2017

Recently purchased a 2007 Toyota 4 runner. Have not purchased a car from a dealer in over 20 years. Was an outstanding experience. Price on the car was below retail book, salesman was not high pressure and no tag team sales tactics. Went to 4 other car dealers that day and bought from the Audi folks

George Feb 23, 2017

It was time for my 10,000 mile oil change & service. I also had left, rear tire pressure problems. The Audi of Nashville Service Staff was very helpful & friendly. Excellent Service!!

Charles Locke Feb 23, 2017

Flawless. I asked the greeter how long my 5000 mile first service would and he replied, "About one hour and a half. 89 minutes later the car rolled into the garage and was thoroughly cleaned inside and out, Better service would be hard to imagine.

Nancy Wells Feb 21, 2017

They have serviced my 2009 a4 over the past couple of years and did not have any real issues they didn't quickly address. I just traded my '09 for a 2015 a4. The trade was smooth and without problems. There was a scratch on the exterior and they are currently repairing it and repainting the whole fender. I have not yet seen the finished project, but I'm sure it will be good. If not, I can leave another review in detail. I only wish they had an Audi dealer on my side of town. This dealer is an hour away from my home which is an inconvenience.

jaybird Feb 15, 2017

Great staff that really cares and knows their stuff ! non pressure sales staff. Means a lot. Loaner car. Just call ahead and they will take care of it.

Mason Feb 10, 2017

Excellent!! Serviced my Q7 as required in minimal time.

Larry Wells Feb 7, 2017

Our service rep, Rodney Strong at the Nashville Audi dealership, is the best service rep we have ever had for ANY make car. He is a tremendous asset to Audi and will be, in large part, the reason we purchase another AUDI. Service after purchase is so important and Rodney takes care of everything for us! Thank you for your expertise Rodney!

Arch Breece Iii Feb 1, 2017

Salesman was Patrick Murphy. He was very knowledgeable about the product. Very congenial. No pressure whatsoever. Made me feel valuable.

Renee Allen Jan 24, 2017

I recently purchased an Audi Q5 from the Nashville dealer. My experience was nothing short of spectacular. I couldn't be happier with my purchase. I couldn't believe how quick and painless I was able to drive away in my new Q5. If you are in the market for an Audi I would highly recommend, Audi Nashville in Brentwood.

Sharon Smith Jan 21, 2017

Very professional. They performed a thorough analysis of my vehicle with explanations where necessary.

DennisG Jan 4, 2017

They always have fast friendly service in a clean environment and give me a comparable loaner car and are very responsive with communicating any issues with my car.

Bryan Dec 30, 2016

Great job. Rodney is an excellent service manager.

John Murphy Dec 28, 2016

Service was great, as usual! They called with the quote before doing the work and had the car ready faster than promised!

Carrie Dec 27, 2016

Very nice experience, Mr. Patrick Murphy was very helpful

Rosemary Pogue Dec 23, 2016

Our dealer, Nathan, was super friendly and led us straight to a car that fit! Of course, any Audi is a great option! It's great quality inside and out.

Michael Thompson Dec 23, 2016

Had to return my A8 for a factory recall. I was offered a complementary rental car and the repairs were done timely and right the first time. What more could anyone want!!

Beth T Dec 14, 2016

Very pleased with the overall experience and dealership

Scott Dawson Dec 11, 2016

Very smooth process on all levels from appt booking to customer service to pick up.

Ron Dec 9, 2016

I purchased my Q7 in another state but you would never know it from the excellent service I receive at Audi of Nashville. They always go above and beyond to make me feel at home and at ease when it comes to the service and maintenance of my vehicle.

James Dec 9, 2016

Every time I go in for service on my vehicle I am very satisfied with the entire experience

Carlos M. Dec 3, 2016

We purchased a 2017 Q5 from Audi of Nashville. The salesman was awesome to deal with. The service department is also top notch as we've been dealing with them for several years on our 2013 Q5.

Deborah Cuff Nov 28, 2016

Just purchased new Audi from Audi of Nashville. Switching from Lexus. Tim Cochran did a great job with the sale and the orientation to the car. Thanks!

Willys45 Nov 27, 2016

Nathan Mallory was our sales rep and we really enjoyed working with him. Not pushy. Very informative. Very helpful and respectful.

Jerald Watts Nov 27, 2016

We have bought our last two vehicles here. And the customer service is great and we would recommend this dealership to everyone! Go see Joe!

Jennifer Ramirez Nov 27, 2016

We're always pleased with the great service at Audi of Nashville. We have a wonderful service rep in Bobby Patterson. The facility is nice and everyone is always so friendly.

Kelley Johnson Nov 22, 2016

They are always on time, super polite, contact me for discussion prior to making repairs, car is always ready on time and the quality of the service/repairs is top notch.

Liza Weavind Nov 20, 2016

Rodney did a great job of working me in and performing my car repair in a timely manner. Also had the car washed...great service.

David Jones Nov 18, 2016

Very pleasant and easy buying process. Tim was great to work with , and was great at providing information on the car.

Drew Mc Nov 8, 2016

easy to schedule and efficiently done - facility is great and I can work while I wait

William Downey Nov 3, 2016

Great service! Steve Baldwin did a great job walking me through the work conducted and my car was finished in a timely manner.

Stephen Jacobson Nov 3, 2016

Luv Audi.....they need to make a Audi truck bet they really make money then

Dana Walker Aug 13, 2014

I like this place the cars are grest

Neal Buchanan Jan 25, 2014

Def would recommend. ..

Jamie Webb Jul 16, 2013

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Buying a new or used car--or choosing a service shop--is about more than just finding the right vehicle, or the right mechanic. It's about finding the best overall facility, with the best products and the best services offered to you. And if you're looking for a dealership that can really meet all of your needs in Nashville, Brentwood, or Franklin get to know Audi Nashville.

From our Sonic Price program, to our expansive selection of vehicles, to our expert service techs, our offerings can't be beat. But don't take our word for it--listen to what your friends and neighbors have to say about the sales and service at our local dealership.

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