Best sales process I've ever experience. Joe Virgen was great.

For the last five years, I have consistently received superb customer service anytime my car needed work. I am going to stick with Audi just because I love these guys!

very prompt and professional. very clean and accessible dealer. most Audi dealers have their top end cars locked.

Excellent Service Department. Luckily I haven't needed them except for routine maintenance and some minor adjustments.

Very helpful & friendly staff that looked after both us and our car. The facilities were clean and the process was very efficient.

I was completely satisfied with the service and the timeliness it took overall. Customer service was excellent! I left with a clean and freshly serviced vehicle!

Very nice folks treated me with respect. Car service was timely and accurately done

They did everything that they need to for my service but I had an issue which they know about...and they were basically saying we didn’t do it you did...that got me upset because I know my car and I know what I put on it and they still trying to blame the issue on me.

Very easy experience buying a new car. Nathan was great to work with.

Excellent, courteous and highly professional service provided on a unusual and unique warranty issue. I highly recommend the service department!

Excellent. Bobbie is always great! The dealership always has very good communication and follows through with everything.I would recommend them to anyone shopping for an Audi.

Excellent guided and educated shopping experience. Nathan and his team were great at advising and accommodating our schedule for appointments and test drives. We are certain to enjoy our vehicle and are most satisfied with Audi Nashville’s performance.

My work schedule opened my afternoon at the last minute so I called Audi of Nashville for service. The service center was very accommodating to work with my limited time schedule although they were booked for the day. Steve, my service technician, was professional in explaining the service work for my car. My car was returned to me washed and vacuumed. Thank you Audi of Nashville for tremendous service.

Excellent we discussed over phone made an offer. They accepted I thought it was a good deal for both parties

Very pleased with service. Great accommodations and friendly helpful staff.

I started out with sales person by the name of Nathan Mallory whom I feel is not a fair person he lied and he didn't finish the deal. I will not go into details, but I will never recommend this dealership because of his sells ethics. Thanks to Tre Lee I left satisfied.

Awesome dealership. Friendly, responsive and attentive. I was able to work in a quiet area while waiting on my vehicle to be serviced. I had a warranty issue that was addressed and was put in a loaner vehicle that was better than mine.

Steve Baldwin is very knowledgeable about the Audi vehicle's, always professional and courteous. Promote that guy.

Great facility. Professional and friendly staff. Willingness to provide a loaner car if needed.

I brought my car to the Service Center for it's 30,000 mile under warranty maintenance service checkup. My service assisstant was cordial, and helpful in answering my questions. My car was checked and ready to go in less than two hours.

What a great surprise for the first service on our 2015 Audi Q5 Diesel to find such a great facility with attentive and capable people. Look forward to bringing the car in next.

Joe Virgen was extremely knowledgeable and professional. He’s a great asset to the dealership.

Great facility and huge selection but the best part was the salesman, Leo Chau. He is extremely knowledgeable of the product and goes out of the way to make the buying experience smooth and stress free. No pressure, no rush. Everyone here is friendly. The porters, receptionist, service advisors... EVERYONE. They all seem happy with working there and it shows. Best dealer in town.

I don't usually write reviews, but my husband and I were very impressed with the experience at Nashville Audi. Antonio Pruitt was our sales representative, and he went above and beyond with our purchase. We purchased a CPO vehicle, not a new one, but we were treated as if we did. I am in the market for another Audi Q7 in a few years, and I will definitely check with Antonio first.

Patrick in sales went above and beyond. He found a way to put me in my new car at a deal I was comfortable. He spend copious hours reviewing the purchase, teaching me all the functions of my new car, and just making the entire transaction a pleasure.

fabulous service, clean facility, car cleaned & looked great after they were finished

Bought a car online line from Audi of Nashville. While Audi had an issue with the delivery of the car from the port of Jacksonville, Audi of Nashville has been great to work with. While some dealership would not ship a car for me, Audi of Nashville was more than happy to help me find a dependable, reliable shipper.

enjoyable but time consuming 50 characters is too time consuming also

Nashville Audi is always clean and professional. They have a fantastic new waiting area with a lot of privacy. Steve Baldwin is always very helpful and accommodating.

Service was excellent. Could of had one or more service advisors. Had to wait a while to get checked in

Communication could be better for out of state client ..

Great experience! I would deal with Audi of Nashville again in a heartbeat. Leo was incredibly knowledgeable and helpful.

Great experience as always. Friendly and great customer service.

Had a fantastic experience working with the GM, Robert, and my sales rep, Erik Bushon. Robert is very laid back, patient, and he was open to discussing pros/cons of the two vehicles I was considering. I was concerned about resale value on one of the models I tested...greatly appreciate his desire to help. Erik, was super patient as I debated two different models and various colors. For a busy Saturday, Erik made me feel like the only client they had in their dealership. Erik also has a laid back approach, is funny, and very knowledgeable about Audi. I highly recommend this outstanding dealership, and would give both Robert and Erik two thumbs up! Love my Audi!

Always a pleasure seeing the Guys at the Audi Dealership in Brentwood, TN.

Pleasant, efficient, professional, timely and quality workmanship.

Great experience,kind of pricey but we are talking about an Audi.

I took a flight to Nashville from Grand Rapids MI, after seeing an add for a used car I was looking for that is very rare. Bert (salesmen) told me all about the car over the phone and any imperfections it had. He was very truthful and even willing to face time while looking at the vehicle! He picked me up at the airport and even brought me through Nashville because I have never been. This was the best car buying experience I have ever had. I strongly recommend using this dealer because of the very courteous and happy to serve attitude from the team! My car was nicer than anticipated with service done and a great detail. Thank you Audi of Nashville!

The service and courtesy my Audi Sales representative Nathan Mallory provided was very professional and most importantly knew everything there was about the Audi brand. I have been to several Audi dealerships and the professionalism provided by Audi Nashville was second to none. Nathan was very personable and answered every question I had and provided me websights that had additional tutorials. I could not have had a better experience and would highly recommend Audi Nashville and Nathan Mallory.

Had my Audi in for the 10,000 mile maintenance and a minor repair for the driverside window.

Service done in a timely manner. Very nice customer service. Very nice facilities.

I was out of town with a problem on Saturday afternoon. Audi of Nashville could not have been more accommodating, fixing the problem. Their expertise and courtesy allowed me to continue with my travel plans

Every member of our family owns an Audi. We love the cars but are loyal because of Audi Nashville’s service department. Rodney and Bobby are very professional and easy to work with. They truly put the customer and our satisfaction first. We’ve never had another car experience like this. We have been loyal customers for over 10 years and the service gets better every year. They are fair and they don’t take advantage of us. They advise us on how to save money as well.

Took my 2009 Audi Q7 for back sunroof leak. Successfully stopped leak and extended a 10% discount on charge. Service liaison Mr. Long did a good job keeping meninformed along the way. Thank you.

Overall great service. My rep went out of his way to make sure I had everything I needed and understood some of the key points on my Q5 I was unaware of. I’d buy through Audi of Nashville again without hesitation.

Madelyn was an excellent Salesperson and was very helpful throughout the process

Audi of Nashville provides exception service on my Audi. Bobby Patterson is a great service advisor. He keeps me well informed and makes great recommendations as to what does and does not need to be done. I trust this service rep. and highly recommend.

Ryan Lewis and his entire team of service professionals did a great job of taking care of me during our maintenance check for our 2018 Audi s5. They were courteous, professional and prompt - great experience

I visited this dealership 45 minutes before they were to close. The staff was very welcoming even with our late arrival. We did indeed purchase a vehicle that night and couldn't have been more impressed with the professional staff even though they had to stay late on a Saturday night. I would definitely recommend visiting this dealership if you are in the market for an Audi!

Benton was a great salesperson. Very attentive and helpful.

It was a pleasure dealing with Kanyon, very helpful and professional. My only grip, and it's a big one, is that I was forced to pay for Permaplate when I did not ask for it. It is an added expense that should be my choice. This would cause me to not but a new car from you with this unnecessary expense that my friends in the car business have told me is nothing but added profit for dealerships. Other than that I would give you a 5 star rating

Problem Rectified I would like to think that customer service is a conversation interrupted by time. At times, these conversations can end on a good note or a not so good note. Even though my previous conversation/experience wasn't what I had expected, Robert and his team moved swiftly to rectify the problem in a courteous and professional manner. Thank you again for your effort to retain a loyal Audi fan!

I brought my recently acquired 2013 Audi A8L for vibrations in the exhaust issues. Working with Steve Baldwin (Service Advisor) and Bob (Service Manager) they contacted the regional Audi representative who authorized a "courtesy" replacement of the exhaust pipes even though my Audi was out of warranty. This would have been a very expensive repair, but Steve, Bob and the regional Audi rep made it happen!!! I want to thank everyone involved and Audi USA and Audi Nashville has a new and very grateful customer. Look no further for your next new, CPO or used Audi. Their dealership is "top shelf", the staff friendly and professional plus very accommodating in service scheduling and turn-around! Again, thank you Audi Nashville.

Couldn't be better- free loaner car the best. Very helpful and friendly

Consistent. Courteous. Knowledgeable. By far the best dealership I've encountered. Great, as usual.

It was a wonderful experience I love they way everyone treats you there like family

Took them 4 tries to get the rattle noise out from my 2017 Q7. I hope it’s finally resolved. The previous attempts were quite laughable as they applied felt tape! I thought that was the end of it until I drove home and noticed my brand new windshield was full of small scratches!! Waiting on service to return my call! **Update Jan. 12, 2018** Audi reached out to me this morning, Ryan the service manager and I had a long discussion regarding my concerns and did everything possible to make things right. I really appreciated it and in hindsight, giving a one star review was pretty harsh. It was more directed at the frustration of not having the problems fixed and then coming home to chips on the windshield. Rodney my service advisor had been great to work with.

Very pleasant experience and would highly recommend Patrick Murphy to others. I was very impressed with the dealership and the individuals I met.

I was interested in a certified A6 and Jennifer could not have more helpful in working with me.

Excellent, Steve my service adviser was extremely helpful and polite. I did not have an appointment but had pickup up a nail in a tire. He worked me in, replaced the tire and cleaned the car all after 4:00 PM.

Excellent customer Service, above and beyond my expectations!

Audi of Nashville has always been professional, thorough, and expedient with all the business I've done with them.

My experience was first rate. The dealership as well as all the employees that I came in contact with were very professional and caring.

Quick turnaround on service. Bobby was super.The dealership was immaculate in appearance.

Bobby Patterson at Audi of Nashville is wonderful, courteous, funny, clear & so patient in explaining all work done on "the big beast" my fabulous 2014 Q7 which I love. Keep Bobby at Audi - he is the best.

Great service! Very timely and cost effective. I had a very poor buying experience and purchased our Audi S5 from another dealership Three hours away, but the service department experience has been exceptional.

Go see Nathan. If he's not available, wait for him. He's extremely knowledgeable on the entire inventory of AUDI vehicles. The entire staff at the dealership truly made HUGE efforts in making our car buying experience a pleasure

Very Positive - Kept us well informed as to the status of our cars build in the factory and arrival. Excellent follow-up

I always get in for service when needed and they are wonderful to deal with. My service rep, Bobby is very good about making sure all the details are covered on my requests!

Smooth buying process. They did what they said. Worked with me on to make it work with payment date, etc.

The overall buying experience was smooth and easy. Patrick was a great salesman. He was upfront and honest and was knowledgeable in answering any questions I had. This is my second Audi and I have always received great customer service from the Steve and the team in the service department. I would definitely recommend Audi Nashville to friends and family.

Respectful, responsive, and good follow up. Sales person spent time showing me all the electronic set up options.

I had a battery issue crop up on Saturday night. After a jump start Monday morning, I went to the dealership. They were very busy but took the car, checked it, replaced a bad battery, and in under an hour.

Service department personnel are really helpful, professional, and efficient. They have my car ready when they say they will and help me with any questions I have.

Excellent customer Service .Eric is a very good service representative to work with .

The sales people here are not too pushy

Jen and the team at Audi of Nashville are the best. Purchasing a car that you never lay your eyes on is the scariest thing in the world but I tell you they did everything to assure me I was getting a great car. Jen face timed me so I could see everything in and out of the car. The delivery service they used was the best and she face timed me again before it was picked up just to assure me the car was in perfect condition. Once we received it, we couldn't believe how immaculate the car was. The video didn't do it justice. Once we rcvd it, we noticed some minor things but Audi of Nashville didnt hestitate to get in touch with our local Audi to ensure we were satisfied. I'm still ecstatic about our purchase and process was phenomenal.

Very smooth... got me in and out on time... ordered a part, set up an appointment to bring me back, then fixed the warranty issue. Left with shiny wheels--inside and out

The only place I will ever have my car serviced. Friendly, courteous and quick.

Bobby Patterson went above and beyond for my Q5. His professional yet warm manner was very appreciated!

Outstanding sales and service departments. Consistent follow-through and high-level customer service on all fronts.

Annual service was completed. Bobby explained service that would be completed and took the time to be sure I was satisfied with service when I came to pick up my car. The cost of service agreed with estimate I was given by Bobby.

Great experience. The people who serviced my car were very nice and helpful.

As always, all of my concerns were addressed and taken care of

Nathan Mallory made my entire experience in purchasing a vehicle wonderful. He is extremely knowledgeable, kind, & has been very attentive from the day I met him which has continued even after completing the purchase. I will definitely be going back to him for my next vehicle, & I would highly recommend him & Audi to anyone.

It's always clean, professional and friendly environment at Audi. I would recommend this place to everyone.

WAS THE BEST NEW CAR PURCHASE I HAVE EVER MADE SMOOTH NO PRESSURE ... JOE WAS AWESOME

HUGE thanks to Audi of Nashville! They made the car buying experience so easy and exciting. Everyone there is very friendly, knowledgeable, and helpful. I learned so much about Audi, my vehicle, and the purchasing process. They really go above and beyond, and their dealership is very modern and sleek! I sincerely appreciate their time with me addressing all my questions and ensuring I was confident in understanding the features of my new ride.

Very Good Dealership. And takes care of their customers!

From the salespeople acting as a team to help secure the car I wanted, to excellent maintenance plans with free loaner cars or great lounge facilities, I've been impressed all around with Audi Nashville.

I was in for a recall. Service was great. I did not reserve a car to use in advance but he was able to provide me one.

Beautiful place, clean, everyone very friendly and efficient.

It was a great car buying experience overall. All process was very smooth and professional with no hassle. They delivered everything on their promise. Finally, My dealer (Patrick Murphy) is a great guy, and I recommend him to anyone who are serious about buying Audi.

I was treated very well when I went into the service bay. A repair that was supposed to be relatively quick turned out to be longer than proposed. Thus, Erick provided me with a loaner for the day so that I could run some errands while my car was being fixed. The only thing I would suggest is to have some desks and outlets in the waiting area so that there is a place to do some work while waiting.

Everything went very smooth - easy to work with. They had the paperwork read as soon as I arrived. There was no wait.

Excellent all around: Facility, scheduling, loaner, staff, and regular maintenance performed.

Thanks you very much for the Great Service's. Nice place to work while I wait.!!

Went back to Audi of Nashville as a previous Audi owner and was not disappointed. Luke was very knowledgeable and helpful and made the car buying experience as painless as was possible. I would absolutely recommend him and Audi of Nashville to friends and family. This is the end of my review.

Outstanding experience from first contact with sales representative to financing, pricing and support

Always a pleasant experience at the Nashville Audi Service Center.

I went into the dealership not knowing if I wanted to truly buy the car, but once I spoke with Nathan about why I should buy an Audi and how he could get the deal done at a better rate than I had, it was a done deal. This was not only a great buy but the Audi dealership staff made sure I understood why I was buying and why. I would tell anyone to go in and experience what its like to buy a car from those who are not just trying to sell you a car to get your money, but to sell you an experience with a great car. Love my Audi.

Always been pleased with the professionalism and quality of the Audi Nashville service dept.

This was the best experience I have every had when buying a car. Nathan and staff made it easy and enjoyable to do business with them. Looking forward to my next Audi.

Overall a good experience. Low pressure, fixed price. Salesman was knowledgeable and helpful. Slightly negative for "detailing" after purchase. Upon arriving home found trash inside vehicle.

Polite, focused and go the job done in a good time. No loaner care available despite booking 1 week in advance.

Great service. As usual! Waited the projected time frame and no worries at all

Everything was excellent and this is a top dealership.

Rodney Long provided excellent advice and was very professional.

Very professional. Kept me informed about any changes during the buying process.

The staff was great and my process for getting a new car was so easy, being the fact this was my first time buying. Thanks Audi Nashville!

Excellent customer service, prompt and very professional

The service department at Audi of Nashville is very accommodating, efficient, on time and pleasant to work with.

Eric was very helpful and would recommend this Audi dealership.

Great price and great experience salesman was great at Audi of Nashville. He didn't try to push me into buying the truck (Ford F-350) overall great experience. The ONLY negative I can say is the vehicle had not been detailed very good but it was nothing major. It also wouldn't go through their car wash according to the salesman which is understandable with a huge truck.

These guys are fantastic, They will work for your business.

I have purchased several cars from Audi of Nashville. Not only has the buying process been easy and honest, the service AFTER the sale has been out standing!

We contacted Audi of Nashville to purchase a new Q7. I cannot tell you what a wonderful team you have at this dealership. Bert Henderson was absolutely amazing!!! He made this purchase by far the easiest one that we have experienced. The general manager, Robert, was so professional and personable. The entire team treated us as if they had known us for many years. They completely exceeded our expectations. Bert took the time to go over all of the features offered in this vehicle. When we left the dealership, we were completed satisfied with our new Q7!!!! We love it!!! The next vehicle we purchase will definitely be bought at Sonic!!!

Always received outstanding service Audi Nashville. Thank you Bobby Patterson!

I looked to purchase a car for several months and finally decided on an Audi. The salesmen and finance manager were efficient, knowledgeable, and easy to talk with. My experience with this dealership was awesome!

Wonderful experience overall. Nick and Mark were great. No hassle. Efficient.

Erik was the main one to assist me with giving me a full detail on what was done with my car. All services were done up to par.

Audi Nashville got me right in and out.....took care of my Q7s issue right away! I will return soon for an oil change and all my Audi Q7S needs!

I have brought both a Jaguar and an AUDI A6 from this dealership. Service dept is excellent.

I was very pleased with the entire buying process and so far the car is a 10!

Quick and easy car buying experience. No pushy salesman.

Great experience: from the leasing process in a beautiful facility to friendly service.

The service was for 25,000 miles and recall repairs. All repairs were completed above my satisfaction.

The service department is the absolute best. Rodney went over and beyond in making sure I was satisfied. All of the salesman are super friendly and make you feel very comfortable. If you've never been to Audi of Nashville you need to go asap!! Thanks again Kristy Sprouse Clarksville, TN

Walked in without an appointment & I was able to get oil changed & car was. Customer service was great. It was the best service ever.

Very pleasant! Employees were very friendly and helpful.

Great service department . Will lease another vehicle from dealerships

Good competent people with a great attitude and attention to detail

They were friendly and helpful over the phone. Even though we didn't purchase the vehicle our experience was good!

The Audi service personnel and department are professional, responsive and efficient. The service performed was routine, and as always on the pricey end of the spectrum. The loaner car helps ease the pain.

Salesman was outstanding. Excellent customer service. He found exactly the car I wanted.

Steve Baldwin is great, always a pleasure to come in for service.

Good experience. They did what they said they would, however, it cost $165 to program two keys, which was a bit of a shock. Friendly though.

We were looking for a used Audi, but ended up leasing a new A6. Our salesman was courteous, low pressure and professional. We were very impressed with this dealership.

Overall it was a good experience. Top two finalists in the buying process were Audi and Mercedes.

Very nice. Good job. Thank you very much. We will see you soon for next service .

Could not have been a more pleasant and easy purchasing experience Great professionals

I appreciate Audi Nashville customer service and the way they strive to make sure you are happy with everything. It is always a pleasant experience when I go there.

This is the third time I've had my Q5 serviced here. They are polite, efficient and thorough. They have two customer waiting areas, the upstairs is the perfect place to get a little work done.

Eric was excellent!! He made sure that my rental car was ready to go when I got there and I didn't have to wait.

Bobby Patterson is an awesome service adviser. Overall, the Audi dealership is great to work with. My car was serviced, washed and vacuumed all in a timely manner while providing me with a loaner.

If I could give negative stars I would! I am in the process of selling my Audi after receiving some of the most atrocious service in the industry. This service center is money pit of dishonesty.

They were really nice and to look at it wasn't expensive but to fix the problem was.

sent photos as requested when they has some have not been there

Always a positive experience with this dealership. Have been using this center since our Q7 was purchased from here in 2009.

Fast and convenient service-even delivered my car to me at a restaurant.

No problems easy. Confirmation of the service was quick and without issues.

The service was great and done in a timely manner. I was dissatisfied with the interior of my car when I received it back. My mats were wet, muddy and all a mess. I keep the inside of my car very clean and think it should be returned that way as well.

Great people, and facility. The whole process was very easy.

Everyone at Audi Nashville was very helpful and friendly. Our salesman, Kanyon Cashion really took the time to make sure we were happy with our deal. He went the extra mile to make the sale and took care of everything we needed done. I highly recommend Audi Nashville and Kanyon for anyone looking for a car. Truly a pleasant experience.

Top notch service dept. Bobby, our service advisor, always takes care of my sons Audi A4 and we have always been very pleased. Excellent!!

Their knowledge of the cars I looked at was good. Very impressive. The sales associate was very professional, had answers to all of my questions and was the nicest guy.

When have the unfortunate need to have work or repairs done to your car, it sucks. But when you get to work with a class act dealership like Audi Nashville, it makes it a lot smoother. Great waiting room with wi-fi, snacks, drinks. Even a large upper level area with lots of work surfaces and electrical plugs. I wasn't planning on having a flat or spending my afternoon at the dealership. But with all those perks, i was still able to get my work done and even have two client calls. Yes, the client area was large enough and quiet enough to support that. Then you add the super personal staff. Very professional. Courteous. Downright likable. They can even arrange loaner cars with notice. And always a ride to where you need to go. I had a BMW for 10 years. Was never offered a loaner car and was always made to feel like i should be happy they were waiting on me. Polar opposite at Audi Nashville. And my experience there has been so great, my husband now also is a Audi owner.

I have owned my 2016 A3 Cabriolet for a year now. Nothing but amazing words for the dealership, the service department and the entire staff. Top notch!

Has a great experience with Tom Cochran at Audi of Nashville during my order and delivery. Very happy with my new Q7 so far.

Always a great experience. Great facility and employees

Audi of Nashville is by far the best car dealership I have experienced. I am always assured of superb customer service and attention to detail.

Great job everyone friendly . Look awhile for recall repairs. Third one for the car. Staff did great job

Our experience was great, it was warm and welcoming the sales person was very helpful.Loving our new car

Excellent and efficient service department with attentive and friendly customer service

I NEVER KNEW THAT VW EVEN HAD AN SUV. LOVE IT AND THE DEAL WAS WONDERFUL. KAREN WAS DOWN TO EARTH, HELPFUL, AND RESPECTFUL. ON TOP OF BEING REALLY FUNNY!

Audi has had great service when we've brought our vehicle in. My rep, Rodney Long, has been most professional in our dealings. Unfortunately, we were stunned to learn when we returned our "loaner" that Audi said there was a "chip" in the window.....that wasn't there when we took responsibility of the vehicle. What I learned was that Audi, or any other dealer which provides loaners, must be viewed as any other rental company. My mistake was signing the rental/loaner agreement without inspecting the vehicle. The same for when I returned it. That part was may fault. Audi should do as all the rental cos. do nowadays; that is, have the customer, along with Audi rep, inspect vehicle for damage both before and after. This would easily eliminate problems. That said, of all the many times I've rented vehicles, not once have I inspected the windshield. You see, I believe the windshield was damaged before I took responsibility. Probably would still be issue, as I've never inspected windshields for damage.....I will now.

Awesome dealer - great service buying a new A7. Very helpful and accommodating - highly recommend!

The experience did not fall short of the Audi Brand. I had no issues, they took great care of my car. Show room was immaculate as always.

Good"....facilities great."...................................................................

Despite my normal Service Rep being out for vacation, the back up advisor was equally responsive and impressive. Audi Nashville has so upped the game in the quality of personnel on site, including the Service Department, that I know service will be done right and on time. They always provide loaners, with advanced booking, and I am always kept apprised of the work and any issues.

Dupane (salesman) was very helpful and very knowledgeable. Made purchasing easy to do and everything met or exceeded our expectations on purchasing a used car. Would definitely recommend purchasing from this dealer.

Knowledgeable, helpful and friendly sales staff, buying process was diligently followed. The accounting department dragged it feet a bit but the salesman, Joe Virgen, stepped up again and expedited the delivery. All in all about as good as you can get.

Always a great experience .On time,welcoming staff and nice facilities.

Audi of Nashville treats you like you're in a 5 star hotel. I doubt anyone ever looks forward to getting their car repaired, but at least when you do have to, this place treats you with total respect. The people I deal with, Bobby and Ryan, make me feel like a friend, not a customer. I can't recommend this place highly enough, and would never even consider taking my Q7 anywhere else for service.

This is the second time I've brought my car to Audi Nashville for service since moving to Tennessee. Their service reps are excellent and they are efficient in getting your car in and out.

Joe V. was top notch and made the purchase smooth as silk.

The car advisor, Steve assigned to me was nice, provided details that I needed, and recommemdations. I like that he didn't try to push or say you need all these things done on your car that can be costly and unnecessary. I like that Audi provides what you need to know and give you the option to choose and decide.

It was great and Nathan Mallory was very knowledgeable and pleasant to work with.

You reset the indicator light for low washer fluid but neglected to refill with washer fluid. Sloppy.

My experience was excellent! Eric did a great job!

I drive from Georgia to Tennessee just to have great service from Audi of Nashville. They're exceptional!

I had a problem with the steering component. Stephen Baldwin took my call and set up my appointment and offered a loaner car. When I arrived at the dealer, Stephen processed my service appointment quickly and professionally. Each day that the car was being worked on Stephen called me to report the progress. On the 3rd day he called to advise me that my car was ready. When I arrived, he explained in detail what had been done to my car. The entire experience was great! They even cleaned up my car. I'm a happy camper!

They performed the 10k service as suggested. Very pleased with my local dealer.

This is the second Audi we have purchased in last 7 months. Very professional staff and easy to work with. Our vehicles are awesome and we are enjoying driving them!

Great team and atmosphere! Made purchasing an Audi a wonderful experience! Will definitely purchase my next Audi from Audi of Nashville

Recently purchased a 2007 Toyota 4 runner. Have not purchased a car from a dealer in over 20 years. Was an outstanding experience. Price on the car was below retail book, salesman was not high pressure and no tag team sales tactics. Went to 4 other car dealers that day and bought from the Audi folks

It was time for my 10,000 mile oil change & service. I also had left, rear tire pressure problems. The Audi of Nashville Service Staff was very helpful & friendly. Excellent Service!!

Flawless. I asked the greeter how long my 5000 mile first service would and he replied, "About one hour and a half. 89 minutes later the car rolled into the garage and was thoroughly cleaned inside and out, Better service would be hard to imagine.

They have serviced my 2009 a4 over the past couple of years and did not have any real issues they didn't quickly address. I just traded my '09 for a 2015 a4. The trade was smooth and without problems. There was a scratch on the exterior and they are currently repairing it and repainting the whole fender. I have not yet seen the finished project, but I'm sure it will be good. If not, I can leave another review in detail. I only wish they had an Audi dealer on my side of town. This dealer is an hour away from my home which is an inconvenience.

Great staff that really cares and knows their stuff ! non pressure sales staff. Means a lot. Loaner car. Just call ahead and they will take care of it.

Excellent!! Serviced my Q7 as required in minimal time.

Our service rep, Rodney Strong at the Nashville Audi dealership, is the best service rep we have ever had for ANY make car. He is a tremendous asset to Audi and will be, in large part, the reason we purchase another AUDI. Service after purchase is so important and Rodney takes care of everything for us! Thank you for your expertise Rodney!

Salesman was Patrick Murphy. He was very knowledgeable about the product. Very congenial. No pressure whatsoever. Made me feel valuable.

I recently purchased an Audi Q5 from the Nashville dealer. My experience was nothing short of spectacular. I couldn't be happier with my purchase. I couldn't believe how quick and painless I was able to drive away in my new Q5. If you are in the market for an Audi I would highly recommend, Audi Nashville in Brentwood.

Efficient, courteous and completed work as intended. Would have appreciated a wash as they do at the Porsche dealer- thus a 4 star.

Very professional. They performed a thorough analysis of my vehicle with explanations where necessary.

They always have fast friendly service in a clean environment and give me a comparable loaner car and are very responsive with communicating any issues with my car.

Great job. Rodney is an excellent service manager.

Service was great, as usual! They called with the quote before doing the work and had the car ready faster than promised!

Very nice experience, Mr. Patrick Murphy was very helpful

Our dealer, Nathan, was super friendly and led us straight to a car that fit! Of course, any Audi is a great option! It's great quality inside and out.

Had to return my A8 for a factory recall. I was offered a complementary rental car and the repairs were done timely and right the first time. What more could anyone want!!

Very pleased with the overall experience and dealership

I purchased my Q7 in another state but you would never know it from the excellent service I receive at Audi of Nashville. They always go above and beyond to make me feel at home and at ease when it comes to the service and maintenance of my vehicle.

Very smooth process on all levels from appt booking to customer service to pick up.

Every time I go in for service on my vehicle I am very satisfied with the entire experience

We purchased a 2017 Q5 from Audi of Nashville. The salesman was awesome to deal with. The service department is also top notch as we've been dealing with them for several years on our 2013 Q5.

Nathan Mallory was our sales rep and we really enjoyed working with him. Not pushy. Very informative. Very helpful and respectful.

Just purchased new Audi from Audi of Nashville. Switching from Lexus. Tim Cochran did a great job with the sale and the orientation to the car. Thanks!

We have bought our last two vehicles here. And the customer service is great and we would recommend this dealership to everyone! Go see Joe!

We're always pleased with the great service at Audi of Nashville. We have a wonderful service rep in Bobby Patterson. The facility is nice and everyone is always so friendly.

They are always on time, super polite, contact me for discussion prior to making repairs, car is always ready on time and the quality of the service/repairs is top notch.

Rodney did a great job of working me in and performing my car repair in a timely manner. Also had the car washed...great service.

Very pleasant and easy buying process. Tim was great to work with , and was great at providing information on the car.

easy to schedule and efficiently done - facility is great and I can work while I wait

Great service! Steve Baldwin did a great job walking me through the work conducted and my car was finished in a timely manner.

wonderful experience. enjoyed working with Tim Cochran

The 5000 mile checkup was free and included an oil and filter change, alignment and brake check, and an exterior car wash!

My service experience was excellent. Bobby took time to explain to my satisfaction the work that was done.

Bobby always provides superior service at the Nashville Audi dealership.

Bobby was knowledgeable, explained all the options and cost prior to actual work. I'm very pleased with the service and this dealership.

Had new keys programmed from Audi.. Bobby Patterson and Jimmy Beckman both served us well.

Best new car experience ever. Better than Mercedes or Land Rover. Impeccable.

The environment is pleasant and clean. The people are very friendly and accommodating. Was considering a BMW but the people there were rude and standoffish would even let me sit in the vehicles. So going to the Audi dealership of Nashville was a very pleasant experience. The products are rated well in consumer reports and they perform well. The customer service is the best you can get.

Everyone I encountered while visiting the Brentwood location was very friendly. My service was fast and although they estimated a longer wait time than I anticipated, they gave me a free ride to a local mall to help pass the time. Even then, they were super fast and on top of everything.

If you need to take your 'baby' in for service, I highly recommend Audi of Nashville. I drive at least an hour away from my house to specifically go to this dealership. You are treated like you are valuable to them, they explain things thoroughly and they're not doing anything else but taking care of your needs when you are in front of them. I have a specific service specialist I go to every time, Bobby Patterson. He knows me and my car and he does a great job!

From entrance into their 'garage' and through the whole process you are made to feel very appreciated and valued...not just another dollar in their pocket.

Was a great experience for me and my wife. Nathan did a fantastic job educating us on Audi. As this is a first for us. He was professional, extremely knowledgeable and took good care of us..

The experience was the best I've had in the purchase of a car from a dealer.

Car was repaired quickly and accurately. Rodney was helpful and pleasant to work with.

Audi of Nashville is a superb dealership! All of my experiences here have been pleasurable. Employees are personable, professional and very helpful!

Nathan Mallory at Audi was AWESOME!! I am a first time Audi purchaser and Nathan Mallory made the experience an enjoyable one which is comforting since Audi's are luxury cars and many purchasers including myself have difficulty deciding on best options to select for the value. Definitely would use Nathan and Audi of Nashville again!! I plan on using them for my routine maintenance as well. Stop by and see them even for a test drive. Nathan nor did any of the other sales reps try to pressure me into making a decision.

very good, quick service, quality service, and overall pleasant experience

Very good service. Gave me a loaner car. Service was done in a reasonable length of time.

From beginning until end this was a very good experience and we really appreciate the professionalism, outgoing personality and courtesy shown us by Kanyon our salesman. He made the entire process enjoyable.

Great people! Wonderful facility, product. They always make me feel appreciated.

Bobby Patterson always goes above and beyond in providing excellent service!

Overall very nice and I am happy with the service I received. The charge for the volume control knob replacement I felt was excessive but overall the service was good.

Best ever i've been buying cars for 40 years best experience ever

Fast service. Courtious staff. Clean and neat waiting area.

My morning greeting by Rodney was not as pleasant and experience as my return greeting by Steve. Even my friend who was with me on the initial drop off commented on Rodney's attitude. Steve, howeve, was very personable and helpful.

I relocated from So Cal and have brought my car to the Nashville facility twice for routine maintenance. Their service and attention to detail far exceeded my past experiences with other Audi and BMW dealerships. Thanks Bobby and crew for making a commonly daunting task a seamless one.

Outstanding service. They go above and beyond what is required.

Great service. Appointments run as scheduled. No hassle.

Easy to make appointment. Good updates throughout the process. Easy pick up/check out process

Rodney did a great job in the service department. I was taken care of very professionally.

I love my new 2017 Prestige Q5. It is the best looking SUV on the market today. This is the first Audi I have ever owned and it is great. I'm a Lexus RX 350 owner x2 and was looking at the 2016 models but the changes they have made did not do anything for me. I started my search for a new vehicle in march and found out how nice the Q5 really is compared to the RX350. My Audi salesman tried to find a new 2016 equipped as we wanted but was unable to do so. Ordered a new 2017 model and I've had it for three days now and couldn't like it more. Great experience buying my new Q5.

Rodney provided us with prompt, professional and courteous, service, as always.

Good in every way. Cordial service, All completed as requested. Right on time.

The service department is exceptional. They are courteous, timely, and very responsive to any questions. The courtesy car was also very helpful.

Friendly service, complete customer satisfaction. I would recommend to friends.

Easy access, awesome service department and team. Love my Audi!

Great service, friendly techs, clean well appointed waiting area

We were looking for a Honda Pilot, and Audi had one. We submitted a request through their website to see if the car was still available before we came to see it. They responded almost immediately to let me know it was available and setup a time to come see it. If you're looking for a car now, you know all the dealership websites basically have all the same cars on them. Which I found really frustrating. Cars.com helps to narrow down which dealership has the actual car. We started working with Patrick when we got there. They had a few Pilots to look at, so we saw more than the one we came for. Once we drove the one we wanted, we started the purchasing process. Patrick was great in agreeing to work with us on the price as well as giving me a fair price on my trade in. After we agreed on a price, it was a bit late in the evening and the banks were closed, so we agreed to continue the process over the next couple days. Their finance department is competitive with other banks. They came in lower than my original pre-approved financing, so I decided to finance with them through the dealership as well. They never pushed me in any way to go with their banks. They simply let me know what the offers were and let me decide which way I wanted to go. As someone who does not buy a lot of cars, I felt great about the information they were giving me and the way that it was delivered. Never pushy, just simply stated for me to make decisions off of. All of the information I needed to know about the car was readily available - Car History, Car Fax, etc... Patrick was great about my wife's requests to have the front license plate holder removed since we don't use them. Ensuring that it didn't leave a mark when it was removed. The car was clean when we looked at it originally, but was perfectly detailed when we picked it up. Audi really goes a long way to make the process enjoyable even when you're not purchasing an Audi from them. Overall, this was a great experience. We talked to numerous dealerships across Nashville and Franklin. We had good and bad experiences at some of them. However, I would definitely go back to Audi in the future for the customer service and attention to detail.

I truly love going to my Audi dealership to get my car serviced or just stopping by to visit the team! The team at the Audi Nashville location are some of the most Amazing group of people to work with every vistt! I really appreciate my service rep Bobby, one of the smartest guys I know! I love my Audi so much I made a song about it, and a special thanks to Robert and Dan for allowing me to shoot the video at the dealership! Check it out on youtube "Capn'T- Audi Music"!

Always a pleasure to deal with Audi of Nashville. Very professional, it helps to get a loaner to do errands while service is being done.

We purchased an SQ5, 2016. They had lots of cars to choose from, staff was knowledgable and very customer oriented. Highly recommended for new or used cars.

Audi Nashville customer service is ALWAYS prompt, polite and professional!

My experience at Audi Nashville was a good one. Mark was very helpful and willing to get us into a vehicle (even on Memorial Day when he had to work). I appreciate all the staff and especially the finance manager, Alice. The only concern I had was how long we were there, but in their defense, they had a waiting list. Great selection of vehicles and the pre-owned inventory was excellent. I will go back if ever the need arises.

The staff was refreshingly assertive and kind. I was expecting the service to take a full day. However, I was in and out in 2 - 3 hours. The work/lounge area allowed me to get work done while I waited. I gave 4 stars because I repeatedly requested information about "purchasing" an extended warranty and was never communicated with.

Simply put....great service and a great sales team!

Had a great experience purchasing from this dealer. The staff was very helpful, the dealer was extremely clean and nicely organized, and we got a very reasonable deal.

They diagnosed the problem & had it fixed quickly.

I recently ordered and purchased a 2016 Q3. My ABS was Jeff Goff and he was exceptional. He was readily available and always answered my questions in a timely manner. When I did have an issue towards the end of the process the GM Robert Hartman was great. He handled my issue and made me feel at ease. I received a great deal and am grateful to Audi of Nashville.

Luv Audi.....they need to make a Audi truck bet they really make money then

We purchased a car from the Audi in Nashville. I worked with a Sales Manager over the phone and had a relative who lived in town test drive it for me. Since I was unable to look at it in person I relied solely on what the manager was able to describe to me. Overall I was happy. There were a couple of items he did not tell me, but he could have overlooked them. I did request a small blemish in the driver seat be repaired and they said they would but upon arrival of the vehicle, it had not been. Also, a temporary drive out tag was not on the vehicle, which posed some problems with us. These were the two problems I had. I would say I was satisfied and would consider purchasing from them again.

I like this place the cars are grest

Def would recommend. ..