Great service- Shawn Roberts

Best ever car buying experience

Absolutely love my new Q3 and Jeff my sales rep was the best to work with. Jeff took the time to work with me over the course of a few weeks and never pressured me whatsoever. I wanted my wheels blacked out and he managed the process for me and kept me informed during then entire service. Highly recommend Nashville Audi if you are looking to get into a great vehicle.

Excellent sales person, very professional, answered all questions, wasn't pushy and didn't try to rush us along. Will be buying my Wife's new car from Audi of Nashville.

I was pleasantly surprised at the entire process of buying my 2021 Q7! It went as quick & smooth as it could have gone. Jose, our salesman, was awesome! He was informative & was there for us every step of the way. Our finance guy, I can't remember his name, was an absolute joy & he made us laugh the whole time. From start to finish, this was the best experience I have ever had buying a car! I highly recommend this wonderful dealership. 😊

I was pleasantly surprised at the entire process of buying my new 2021 Q7! It went as quick & smooth as it could have gone. Jose, our salesman, was awesome! He was informative & was there for us every step of the way. Our finance guy, I can't remember his name, was an absolute joy & he made us laugh the whole time. From start to finish, this was the best experience I have ever had buying a car! I highly recommend this wonderful dealership. 😊

We are now a 2 Audi family due to the great service experience.

I enjoyed working with Bob Shell. He was very professional and knowledgeable. He helped me decide which Q5 package that would best meet my needs. He definitely connects with customers to build long term relationships.

Outstanding service in every way, from start to finish.

I couldn't have had a better experience buying a car. Samson, our salesperson, was very knowledgeable, took great notes on what I was looking for to find a suitable Q5, and made the entire buying process smooth and enjoyable. All this without the typical car salesperson demeanor which can be off-putting at other places. I've had several questions since then and have always gotten a prompt answer to help me figure out all the electronics. Audi has been far superior to any experience we've had at other local dealerships, I can highly recommend it!

prefect all the way thru buying process

I absolutely love my car! i love the car-play features and the satellite radio, the car drives very smooth . I've had my car almost a month and have not had any problems.

Just bought my first Audi Q5 and took it in for some minor issues. All were addressed and I was given a loaner car while the work was done. Only thing that sucks is there isn’t really one in Nashville close by. It’s a 30 minute hike to Franklin.

Always helpful and there for me through my difficult situation that I had with my car insurance. Scott is my go to guy there now at Audi! Thank you!

Amazing experience. Well-informed team members. Smooth administrative procedures. We have had several Audi’s and can’t imagine owning anything other than these vehicles. The service team is incredible too.

Very polite helpful staff great atmosphere

I had a very good experience at Audi Nashville .They listened to what i wanted and delivered a car at a fair price in a timely fashion.

Very good experience buying my new A4 and super friendly staff. The buying process was a little too slow but other than that everything was great. My sales rep Diego was awesome!

We loved the treatment and the rental vehicle. Great service.

My service representative did an amazing job. Everyone in the service center is courteous and goes beyond the call of duty.

Shawn is always courteous and communicates with us in a timely manner. He shares car repairs needed, costs, and timeline for service completion.

Always courteous and helpful. Loaner vehicle for the day is a lifesaver.

Last week my first service experience with my daughter's new Audi. Every moment of the experience exceeded my expectations. I drove into the service bay and was politely greeted and escorted to my advisor, Sean Roberts. Sean made certain he had my correct mobile phone and then suggested several different areas where I could relax, work at an area with desks and plugs, watch TV, enjoy refreshments and even..... MASSAGE chairs. I spend close to an hour in the most amazing chair I've ever experienced. Worth the trip! Sean updated me periodically via text. He also noticed a parking lot dent and asked if I wanted a bid from an outside vendor. He was there within 10 minutes and fixed the dent while the car was being serviced. I paid my bill on the phone and simply walked right to a dent free and newly washed car. Had I known this experience would be so perfect I would have considered an Audi for myself as well as my daughter. Next time!

Very prompt and professional. Friendly service. Big thanks to CJ for going an extra mile to help us and keep up with it.

Very professional team. Tyler knows his cars.

Diego Aguilar and the rest of the crew was a pleasure to work with!

Ryan and his team in the service department are the best that you can get. Friendly, fast, quality repairs done right the first time.

Great service from Audi Nashville on my RS5. Always a pleasure to visit their facility.

Service was timely and Tim was excellent.

I will definitely recommend Audi Nashville because of its great customer service and the easy time I had making my selection. The salesman listened to my request and help me to make a decision on the Audi that I purchased. I have wanted the Q5 Audi for over nine years. Now I have finally got the ride of my dream. Thanks Audi and Robert who helped me, you were so kind and helpful. Cora Brown

Audi of Nashville is awesome. They got me in with no appointments and took care of me. I was very impressed with the service provided and will recommend my friends and family members to visit Audi if Nashville. Excellent service.

The diagnostic work was complicated but completed perfectly. The mechanical work was intricate and time consuming but also completed perfectly. I am ecstatic with the results! My Audi performs as wells as if it were a new car. (It is not new but I really like it.) Audi Nashville will will continue to be automobile service provider of choice.

Great customer service and car wash was a special touch

Holland and his team went above and beyond to accommodate my schedule and make needed repairs. He cares about doing his very best for his customers.

Rodney was superb in advising as to the service of our cars. You’re lucky to have such a dedicated knowledgeable employee with your Company.

Great customer service. Easy buying experience.

Best car buying experience I’ve ever had.

Great dealership, I highly recommend contacting Bob in sales to get a fantastic deal!

Samson and Leo located the model that I wanted in a timely manner. Andrew was great as well. They had great customer service! I would definitely recommend going to Audi Nashville!

Tim and the service team were incredibly helpful. They gave me a loaner, were extremely communicative and efficient.

Easy process. The service staff was friendly and did a great job of servicing my vehicle.

Then entire experience was top-shelf, precisely what you'd expect from an Audi dealer. Certainly, the car I purchased wasn't an Audi.. it wasn't even new, but a used 2014 Volkswagen Jetta Sportwagen TDI with only 40,000 miles on it... but that didn't matter to them. Imagine walking into a car dealership and being surrounded by vehicles priced at over $85,000 knowing that you're there for a used car costing less than a quarter of that.. only $16,500. Now imagine that it doesn't matter. You're made to feel welcome, nobody looks down on you, you're not made to feel unimportant or unworthy. They treat you like you belong there.. because in their eyes, you DO. I work on my own cars, and I have judged other dealerships harshly for how they treat those purchasing used cars and their lack of desire to take care of the cars they sell. Audi of Nashville wasn't like that. They were going to replace two tires that were worn.. but I didn't like the tires they were putting on. Audi Nashville removed all four tires and credited the price of those two tires towards the set of four that I wanted instead. Most dealerships won't do that.. Audi Nashville did. After test driving the car, I found what felt like a crack in the rear glass; turns out that the car had a high quality tint on the windows and the cut in the tint both looked and felt like a crack. Audi Nashville was all set to replace the back-glass but when the tint was discovered to be at fault, they had it replaced, and they didn't skimp. They did the job properly and very well. I used my OBD2 scan tool to run a battery diagnostic.. it came up failed. A more direct battery load test suggested the battery was good, but partially discharged. Audi Nashville didn't care; they replaced it anyway. They didn't replace it with an Autozone special.. no, they got an OEM battery from Volkswagen... and coded it into VCDS as well. Simply put, if you're in the market for a used car that happens to be at Audi Nashville.. then don't let that stop you. You'll be well taken care of, and all your concerns will be addressed. As if you couldn't tell by now.. I highly recommend them.

I had a great experience buying from Audi Nashville. Trey was very helpful and I enjoyed the entire process

I had a great experience when purchasing my Audi here. The salesman, Thomas, was very knowledgeable and helpful throughout the entire process. I wouldn't hesitate to buy another vehicle from here again.

Best service departments I've ever experienced.

Best customer service 👌

I had a great experience purchasing my car. Tyler was amazing to work with and very knowledgeable.

Always a great experience when I go there to service my car. I highly recommend.

Absolutely a positive experience for service. First class all the way

great service and on time. After 4 hours not all issues resolved.

Easy process. Very professional and fair.

Had 3 bad tires that were all covered by the warranty policy. Bobby Patterson did all the warranty work to get the tires. Very helpful!

Was my first service experience with Audi of Nashville. They were polite, professional, prompt and very thorough. The facility was clean, and had two waiting areas; not over-crowded. Was quite pleased overall.

I went to Audi Nashville not sure of what car I actually wanted, other than I knew I wanted a second vehicle. Thomas and Samson were very patient while I settled on what I wanted, even though I asked them to test drive multiple vehicles. Never once did I feel pressured to make a decision. I test drove multiple cars before settling on a 2021 Q5, which was not even on my radar when I started car shopping. I was in frequent communication with them which was great since I knew exactly what was going on throughout the process. After I settled on my Q5, they sent it to be detailed and when I arrived to pick up the car Thomas and Samson were actually doing some detailing themselves to make sure not a spot was missed! I'm very pleased with my experience!

Great service!

Dealership at Audi Nashville was excellent from Jose Durand (sales) to Leo Chau (manager). Access to both after sale was excellent with brisk responses. The only issue was only one key was available. The second came in a week and vehicle must be returned to program to car. The MyAudi app is not very functional as it will not allow programming to the vehicle. This may be because the vehicle VIN number assigned the vehicle to a different model than was obtained (assigned to a Q7 and vehicle is an etron SUV). However, they assure me this will be remedied when second key obtained. Once these two issues are resolved, I would definitely give them (all) a 5 star rating. The ease of financial paperwork and attentiveness after sale has been exemplary and beyond my prior many experiences of purchasing or leasing a vehicle.

Very helpful staff who are well informed.

CJ the service advisor is outstanding! He regularly goes above and beyond to make every visit a good one and makes you feel comfortable and confident in the team here.

Enjoy the service that I always get from them. The service is tops.

Excellent. While on a driving trip from Philadelphia around through Nashville and back, the check engine light went on. I called to see about having the car checked, and was able to be squeezed in on a very busy day. Diagnostics were done, and repairs made to what was wrong. I was able to wait for those few hours in a beautiful, comfortable area (on 2 floors). Everyone was welcoming and friendly, and I was back on the road without worrying about that light on the dashboard.

Great dealership ask for Aric in sales, you won't be disappointed.

I purchased a 2021 Q3. My salesperson, Bob Shell, was top notch, from beginning to end. I was actually out of town when we started my purchase. He was able to quickly tell me what inventory was available, and we found the right car for me. He quickly got me a deal sheet put together to give me some estimated numbers, and came back with more than fair pricing and options. My car was also supposed to take a week to arrive from the port but arrived a couple of days early. The vehicle was placed in a room by itself for delivery, and I felt like everyone went the extra mile to make the purchase special for me. I’ll be purchasing all my Audi vehicles from here and from Bob.

The team was able to service my car on very short notice (same day!) and got me in/out in a jiffy, which was great and especially since I just moved to the area and had not been to this service/dealership before. They were great about walking me through each step!

Great! Nice, helpful personnel but not pushy.

The service department is unsurpassed in top quality customer support & product delivery! I highly recommend getting your Audi serviced here! We were unsure about extra purchasing the tire & rim package $1000. but with a recent curb scraping...I was so glad we had the protection coverage! Our service contact agent Bobby Patterson always goes the extra mile to provide the Best of Care for our Audi cars! Thank you! Steve Voss

Awesome customer service and I absolutely love my Q5! Joe Virgen was the sales representative that guided me through the process. He has an amazing personality and was very helpful through the entire process. Also, the individuals who handle the finances were very helpful and knowledgeable.

I have nothing but great things to say about Audi of Nashville. Superior service when I bought my vehicle in July. I took my vehicle in regarding my key fob they were more then happy to bring me a rental vehicle to my place, but I chose to go there. CJ was great to work with. He was very helpful and courteous as well as others I had talked to. Great place to buy a vehicle, professional and great people to work with. Love my Audi!!!

I had a great experience at Audi Nashville. Scott and the rest of the staff were great! When I went to pick up my new A5 it was in the showroom with a bow — the whole experience felt very special.

Excellent service and professionalism was provided by the staff.

I absolutely recommend working with Audi Nashville when purchasing an Audi and/or service warranties for Audi vehicles. Tremendous customer service! I am 100% satisfied. Brian Ross - Boca Raton, FL

I was able to get help quickly and Jose had good knowledge on the different sizes of vehicles as well as the different trim packages.

Great service experience with the Audi Nashville team.

Wonderful car buying experience at Audi Nashville. Love my new Audi Q7 and will stay within the Audi family of cars for my future buying needs.

Excellent service provide by Audi Nashville. Always happy with the experience. Rodney Long is my service advisor and he goes above and beyond every time. Thanks Audi Nashville! Jeff

Brought in an Audi I?d purchased out of state at another dealership. Despite the fact that the car had barely 500 miles on it the car had a rash of unusual symptoms such as the cooling fan running continuously when the engine was cold. CJ from service led the team that diagnosed the problem as being a third party device which had been installed without my knowledge, however the device had been improperly installed and was the cause of a ruined battery and other problems. CJ kept me informed of the situation and coordinated with the original dealer to direct the cost of repairs (not covered by warranty) to the original dealer, thus saving me a possible $1,2 00 service bill for a car barely out of the showroom. Fine job by CJ and his team at Audi of Nashville.

Great service and accurate!

By far one of the best dealerships I have bought a car with. Thomas was excellent to work with and never pressured us into making any decisions. We had to bring our two small children when we did the closing paperwork and the dealership was so accommodating and easy going. Would definitely recommend you take a look at this dealership and working with Thomas if you are in the market for a new car.

We had a fantastic experience at Audi Nashville! Drove 2.5 hours from home to look at used vehicle. Tyler took care of us from start to finish and went above and beyond. Excellent customer service! Very impressed and would definitely be a customer in the future. Thanks Tyler!

My experience buying with Audi Nashville was amazing. Bob Shell made the entire process from start to finish a breeze. I originally located my vehicle online and reached out to Bob at Audi Nashville to inquire; he quickly prioritized me and provided me with all the necessary information in moving forward with the purchase of my new Audi A7. I am a resident of Atlanta and was not physically able to see the car right away so Bob provided me with videos and photos of the vehicle inside and out for the most through virtual inspection possible. Bob sat down and spoke with me on the phone and explained the details of the car and purchase. I informed him that I would like to move forward with the purchase. I jumped on a quick 1 hr from Atlanta to Nashville, caught an Uber to the dealership where Bob was waiting for my arrival and after a quick in-person inspection and a test drive, I walked back into the dealership signed the remaining paperwork and received my keys to my new A7! I was in and out of the dealership in less than an hr! I honestly was blown away how simple and how quickly the whole process was — very pleasant process honestly. Thank you Audi Nashville to Bob and Cory, you guys are amazing. It’s been 6 months and I couldn’t be happier! C.McCall

My experience buying with Audi Nashville was amazing. Bob Shell made the entire process from start to finish a breeze. I originally located my vehicle online and reached out to Bob at Audi Nashville to inquire; he quickly prioritized me and provided me with all the necessary information in moving forward with the purchase of my new Audi A7. I am a resident of Atlanta and was not physically able to see the car right away so Bob provided me with videos and photos of the vehicle inside and out for the most through virtual inspection possible. Bob sat down and spoke with me on the phone and explained the details of the car and purchase. I informed him that I would like to move forward with the purchase. I jumped on a quick 1 hr from Atlanta to Nashville, caught an Uber to the dealership where Bob was waiting for my arrival and after a quick in-person inspection and a test drive, I walked back into the dealership signed the remaining paperwork and received my keys to my new A7! I was in and out of the dealership in less than an hr! I honestly was blown away how simple and how quickly the whole process was ? very pleasant process honestly. Thank you Audi Nashville to Bob and Cory, you guys are amazing. It?s been 6 months and I couldn?t be happier! C.McCall

My dealer Thomas and closer Anita was great. Very friendly and helpful. I felt welcomed and wasn't pressured. I couldn't ask for better service. Thank you.

Thanks for always making servicing our Audi easy and stress free. So nice to always come the the same service rep and they know you. Car was waiting for me clean and even with my seat heater on!

Excellent service. Team did a wonderful job servicing, repairing and adding new tires.

Over All great experience buying my new 2021 Audi Q7. Jeff Baugh is an excellent salesperson / communicator / educator. Everyone at Audi is easy to deal with and super helpful. I would Highly recommend buying your next Audi from them.

Xavien did a wonderful job of making my experience comfortable, peaceful and enjoyable. I highly recommend Audi of Nashville for the purchase of you next vehicle, as I had an extremely pleasant time purchasing my car!!!

Buying a car there was a great process. Everyone was friendly and professional. They gave me a great deal with no hassle. It was a great experience!

Jose was easy to work with?very pleasant, knowledgeable about the vehicles I was interested in. Staff was professional yet personable. Great experience especially for first time Audi owner.

Very knowledgable, professional, respectful specialists. Overall the service department operates efficiently and effectively to consistently provide a very high level of customer service.

This dealership is second to no one. Great service done on time. Kudos to hiring manager for hiring Christina Jackson! A great customer service representative. Also Leo Chau in sales now in management. A true professional at Audi Nashville.

Outstanding service!

Fantastic service... it always feels very personal, a d Kristina Jackson is the best!!!

Great service every time! Bobby is very proactive and professional; he keeps me abreast of the progress on my vehicle, and makes sure I am 100% satisfied. Glad to see that this dealership is taking all the Covid-19 precautions very seriously. Thank you for a job well done.

Great experience!

The whole experience was super seamless. Everything I inquired about was met with polite and knowledgeable individuals. Amazing dealership.

Really on top of their game. Tyler was my point of contact during the sales process and he took it from A to Z in a timely and effective manner. He genuinely cared about getting it done right and was in constant communication to the end. As a testament to his great work and therefore my excellent experience, I will be buying my next Audi from him as well.

We purchased a used vehicle for our daughter from Audi of Nashville. The purchase was easy enough. The salesman and the paperwork was quick and easy. Now the but, the car needed windshield wipers upon purchase. Since it is a safety issue one would think this would have been addressed before selling the car. The car was dirty on the exterior and the inside smelled like my sons football practice clothes after a week of not being washed. So, with a little TLC once we got home it was fine. Just an FYI this dealership does not offer a free Sirrus XM trial with purchase.

Great customer service and the quality of people are very professional! Exceptional time given when expressing your concerns about your vehicle.

Literally the only place to buy a new Audi in Nashville! 5 stars

Loved my experience at Audi Nashville. Love my etron!

Thomas Simmons answered texts and phone calls on his day off. I was nervous about making an all cash purchase but communication was great throughout.

Recently had tires replaced and an alignment done on my A6 and the service was excellent. Ryan Grubs was the technician that performed the work and he did a fantastic job. Highly recommend! Thanks!

Customer service is outstanding and willing to help with any problems you may have. The service team has helped so much and won't stop until any issues have been resolved. Sales is awesome also and can get you any Audi you would like no matter how rare they can get it for you. I would completely recommend for any Audi Sales or Servicing you need. :)

Leased an e-tron last year. Very easy experience and very much enjoy the car!

Have been involved in two purchases. Staff is professional, friendly, helpful and always working to make the experience enjoyable.

I love Audi Nashville’s team! They make me feel welcomed and valued!

excellent smooth process from beginning to end, very efficient service !

My 2005 needed a ton of work and I don't really know anything about cars. They were super helpful, communicated everything, and I was able to use a courtesy vehicle during the repair. I was able to do everything besides a 2 minute drop off/ pick up online, it felt safe from covid. CJ made it super easy for me!

Great customer service & my repair was cheaper than I expected!

Excellent customer service, started the process by phone and online which caused a smooth transaction when I arrived. It was well worth the hour and a half drive to this dealership. I highly recommend this dealership!

I had a great car buying experience. The sales representative, Aric, was very professional and not pushy. He made the purchase very easy and painless.

Joe was a wonderful Sales guy..Thanks

Everyone was very helpful and attentive. Enjoyable experience at Audi Nashville!

We were beyond pleased with our experience at Audi Nashville. I was looking for a weekend convertible car for my mom for her 60th birthday. The dealership had used Audi A5 convertible on recent trade in. Even though it was an older model and not as pricey as most cars in their lot, Jose really rolled out the red carpet and made us feel as though we were buying a brand new showroom model. Jose bent over backwards to make our car buying experience painless and enjoyable. My mom was so surprised when we brought her to the dealership to get her car on her 60th birthday! Thanks Audi of Nashville for making us and my mom happy!

Great service! The staff was friendly and professional. I'll keep bringing our two Audis in for service here as long as we have them. We recently moved here from Memphis (the Audi dealership there is outstanding as well). Based on my experience with both, I imagine that Audi really promotes customer service.

Amazing experience with Audi of Nashville. Tyler, my salesman, and Robert, the sales manager, were great to work with. Very easy going and no high pressure tactics, just a smooth, easy car buying experience. Would absolutely do business with them again!

This was my first experience with Nashville Audi service. Shaun was my service advisor and walked me through the process. He was exceptional and the Service Tech did an awesome job. I can’t boast enough how pleased I am with the entire experience. Thank you Gary Turner Hendersonville

My most recent experience at Audi Nashville was incredible! I took my Q5 in for a routine service. I had a concern about the sunroof making a noise while driving. Shawn Roberts said they would look and let me know. I explained I wasn't concerned enough to spend a lot of money on the repair, but that it was an annoyance. Shawn informed me that the entire sunroof frame was defective and it needed to be replaced. He went above and beyond to have the repair completed at no charge to me! I was stunned at the extra lengths that he went to to ensure I was a satisfied customer! Very pleased with my experience!!

Service is always top notch at Audi Nashville. If you need service Bobby Patterson is the best.

Easy to work with staff. Finally a dealership that isn’t full of sales sharks.

Absolutely loved our experience with Trey Lee he made the process really smooth, the whole staff was amazing we love our 2020 Q3 Sline Quattro will definitely be back for our second vehicle in a couple of years.

Audi Nashville and my service representative, Christina, provide excellent customer service and top notch care of my car.

I recently moved to Tennessee and needed an Audi dealership to service my 2018 Q7. Audi Nashville has not disappointed. Bobby Patterson in the service department has treated me like a valued customer and has made me feel right at home. Five star treatment every time I have been there.

Excellent customer service from Aric, my Brand Specialist and Sales Manager Daniel Davis! Would defiantly buy there again.

Great Customer Service. Did not feel pressured to buy a vehicle. They answered all questions that were asked. Drove away with a 2021 Audi Q5. My first own AUDI and it want be my last!

While traveling cross country my Q7TDI developed an issue with a sensor in the AdBlue tank which would have stranded me. I was at the dealership when it opened without an appointment. The service team got my Q7 in and out in under 4 hours and got me back on the road. I can’t thank them enough for the prompt professional service.

Christina Johnson and the Audi Nashville staff are always professionally cool.

Great service!

Great experience buying the vehicle online. Trey Lee was very helpful and the best part was he delivered the vehicle to my home. Highly recommend this dealership.

Excellent work, all perfect. Car washed, friendly and trusted advisors walked me through all the details.

Our buying experience was great. The sales team was straightforward and informative. This was the least stressful car purchase I have ever made.

Great treatment from service to sales, happy I went here.

They did a great job on getting my new keys reset. As always Rodney was on top of everything.

CJ is always a professional gentleman and a pleasure to work with.

This is my second used car purchase from Audi of Nashville. We were extremely pleased with their turnkey abilities. I trust them completely.

Needed help because of tire damage. Worked me in on short notice. Took me right in to replace tires, even provided loaner.

Fortunate I do have my own business but unfortunately I can’t wait in Nashville for my Audi to be serviced. So from the Courtesy vehicle to the service person (Christina Jackson) and the fellow that open the door for you once you drive in the garage are downright hospitality at its finest. Love Audi Nashville

Best service department ever for car service. the young lady who assist me in service is top notch. always makes sure my Q8 i up to standard and get's me in and out with zero BS. Appreciate the great customer service and JOE the customer service rep who picks you up and drives you, is a great man. Man has been in Nashville his whole life and is a great story teller as he is driving and explains the history. Top notch crew. Thank you

Awesome experience from the moment I drive up until the moment I drove out. The staff here really took care of my Audi. They diagnosed the problem quickly and had great communication with me about the price and status of my parts and service. Would definitely recommend this place for your Audi service above anywhere else in town. If you want it done right, take your car here!

Bobby Patterson is A Plus in customer service. He has always make it easy for the customer/me.

Excellent assistance from CJ in the service department as well as everyone else behind the scenes to keep my aging Audi up to spec for emissions requirements

Bobby always does a great taking care of me and my A4!

Always professional, always a great experience. Doubt I'll ever own anything other than an Audi. Christina is my go to service representative and is amazing, but even the few times she has not been available, the experience has always been top notch.

Excellent experience with this dealership.

Always take care of my issues even though there are not that many.

Just a pleasure to work with them. 5 Stars all around!

Outstanding customer service! We just moved to Nashville & this was hands down the best experience at an Audi dealership we have had. A huge thank you to Rodney in the service department for taking good care of us and going above and beyond to make our visit A++++! Thank you

Took great care of us. Fast, easy, and we felt well taken care of.

I'm very pleased to be working with a proper Audi dealer after my multiple misfortunes with Audi Louisville. Audi Nashville has been very helpful and even generous in helping me correct all the wrongs. I felt as ease dropping my vehicle off at the service department. They did a phenomenal job with all aspects you would expect i.e. highly friendly and helpful greeting upon arriving, full transparency and ease with service representative, covid safe, and also and overall sense of my car is going to be taken care of properly. Thank you Audi Nashville!!

Samson Huy is truly an exceptional salesperson and ambassador for the Audi brand! He helped me drop off my rental car, took the time to explain all the features of the car, and showed he cared about me as a client through all his actions and thoughtful treatment by listening and understanding my needs. Best car purchase experience ever! Thank you so much.

Good service and was satisfied overall. Only wish there were a closer dealership in my area.

Service was great upon arrival to finish. I was very pleased

I went to Audi they did a great job repairing my car. The representative was very knowledgeable in what she was doing, and the serviceman also did a great job repairing my cooling system. I will always take my car to the dealership.

Salesman Joe Virgen was professional, transparent and a big help as we were buying a car from a city we live 3 hours from. He promptly returned phone calls and followed up with every unanswered question he didn't know. I would definitely recommend using him. Honestly we didn't have an encounter with anyone but him. He handed every aspect of our deal from beginning to end. He could easily be the manager!

The best car buying experience I've had. This was the third Audi dealership we had been to in 3 days. After dealing with some frustrating dealerships and being misled, we were happy to be put in touch with Jeff. We called and arranged everything within an hour and put a deposit on the car the night before. Picked it up the next day and we were in and out within 2 hours. Thank you so much to Jeff for helping us find our car and putting together all the loose ends!

Easygoing purchase experience, great sales rep (Thomas) service (Bobby) and our finance experience was excellent (sorry, forgot your name!). First Audi and we love it

I'm very pleased with the service I receive at this dealership.

It looks as if the vehicle I wanted to buy is no longer available, but I wanted to leave a review as I found the dealership to be very easy to work with and not shady or pushy at all, and I cannot say the same for most other dealerships I have been to. I would gladly consider buying from them if the need arises again. Unfortunately the vehicle was just at a price that I needed to add proof of income of my husband on to my own, and as he has a new job and gets paid once a month this took a few weeks. They were very patient throughout the process, but it seems I am too late and will have to go with another vehicle in a different location as the type of vehicle I want is very specific. I worked with Jose and I recommend him.

Always a pleasure to deal with Audi of Nashville. Bobby is the best!

Audi of Nashville took great care of me! The entire experience was very good. Everything was done in a timely manner.

Xavien Clemmons was our salesman and he was friendly, professional, and answered all our questions. The entire staff was great! I am VERY happy I chose to do my business there!

Great customer service at my last visit!

Awsome experience these people are very upstanding and reputable!

Other than not being greeted and having to speak to the receptionist to see a salesperson, we had a great experience. Aric was fantastic, patient, and knowledgeable and the Q3 is head and shoulders above the competition.

That's pretty much the only place to get an AUDI OEM parts here in Nashville, guys at the part department are knowledgable with the good attitude. Also, on my last visit, I grabbed me very reasonably priced cool looking AUDI t-shirt and a hat - everybody needs one, right?:)

We have used Audi of Nashville for years and highly recommend them to everyone. Bobby Patterson is our go to service representative. We trust him with all our service needs.

Bobby Patterson always takes great care of me! He has a car ready for me, he keeps me informed of the service being provided and calls if there is something I need to consider. He's the best service person I've ever had.

Benton is excellent at his job. He was the one who kept in touch with me. I told him what we were looking for. My husband walked into the showroom and saw the Moonlight blue metallic that he loved! Benton got one for us to drive and we loved it!!! It was the only car we drove and we purchased it. I had been looking on line for a long time and I loved the ratings of the Audi Q5. Benton showed us how to use everything and showed us all the features! He was great at explaining everything to us. He said to call if we needed any help. Very pleased with how smooth this purchase went. Andrew was great in helping us with the financing. Would highly recommend Benton and Andrew and the dealership. All were very professional!!!

Seamless process from dropping off the car and picking it up at the time I was told it would be ready.

Bob was fantastic. I was able to do everything Pertaining to the deal, including my trade in, over the internet and text. I live in Memphis and needed to have this done from a distance. Perfect

Bought a used S5 Sportback from these guys. Flew from STL to Nashville. They picked me up from the airport and drove me to the dealer to check out the car and finalize the deal. Benton was super helpful, and straightforward. I hate aggressive sales tactics and these guys were just the opposite. Really a great experience all around.

Just bought my second Audi and each experience has been great! Christina, Karrah and Jose are so wonderful to work with!! Always amazing customer service!! I highly recommend buying from Audi Nashville

Great service - friendly and timely!

Everything was perfect. I actually enjoy my service experience with Audi and that's saying something!

Unfortunately my lower mileage S7 had it?s AC compressor die...... it?s now been replaced and working great. They provided a loaner and were extremely friendly. Great dealership. Rodney rocks.

My wife (Ida) and I have purchased 2 Audi's from Audi of Nashville, and we hope to continue shopping there for many more years to come. One of the main reasons, is because they have an EXCEPTIONAL Service Department. Big thanks to our friend (& Service Technician) Bobby Patterson, for always taking such good care of us. He is polite, friendly, knowledgeable, and helpful. He always treats us like we're family members. He embodies the expression... 'Service Is An Attitude'. It certainly is... with him!

Only concern is I had to add 1 1/2 qts of oil a week later after i just got the service done. Not sure why.

I had a great experience! My salesman Xavien was awesome. He was very easy going and helpful. Andrew in fiance was great too.

Very nice and clean dealership. Everyone that I talked to was very nice and the buying process is very easy and simple with no haggling. Highly recommended!

Well done in all regards.

Joe Virgen, Aric Diaz, Leo Chau, thank you! Especially Joe for spending all that time with us to find options, and being engaging and friendly. You found the perfect car for us and made the process easy. We wish you well and continued success. The car is impressive and we are absolutely loving it. This was the most transparent and enjoyable car transaction I have had.

I have been a client for a little over a year and had Bobby Patterson and Christine Jackson help me multiple times and 100% professional. It doesn’t get any better and the entire service Dept and sales team have helped me well beyond my expectations. The parts Dept has also never let me down. That goes for CJ and Tim, Sean. I just can’t say enough about the entire staff. This is usually a sign of true and quality leadership so hats off to Robert Hartman and Ryan Lewis. They are truly blessed with a great staff. One last compliment. They have an amazing collision center available too top notch guys there at AW collision as well.try me out you want be disappointed

Audi Nashville is always on the spot with service. Bobby has taken great care of us over the years and four different cars. They are responsive and bend over backwards to take care of their clients quickly. Great team there.

Had the car I wanted. Spent a lot of time with me reviewing the features of the car. Price negotiation was honest and fair. Delighted with the overall experience. Would definitely buy from Audi of Nashville again.

Audi of Nashville went above and beyond on my recent service experience. CJ was a true gem to work with and provided great customer service and communication.

My hubby and I had the WORLDS best experience at Audi Nashville!!!!! We drove from Kentucky to Tennessee and they made our trip worth while!!!! Shout out to our sales rep Joe Virgen for taking care of us!!!! We loooove our Mercedes Benz!!!!

Great service, on time. Friendly and helpful.

The best Audi dealership in the country. They get my car in and out very quickly and are always keeping me informed of the status. Christina is the best service advisor in the Milky Way. Give her a raise. Can’t wait to get back to the Nashville area so they can provide such exceptional service when the car needs it.

Bobby Patterson is an outstanding Customer Service Representative. I wanted to have something checked out on my S3 and Bobby arranged a convenient time for me to bring it in, provided a car for me to drive for the day and the service professionals addressed the issue. Bobby explained what needed to be done to correct the problem in language I could understand. I am most appreciative of the care I receive at Audi of Nashville and especially Bobby Patterson's professionalism and expertise.. Thank you.

Aric & the team were superb! We highly recommend checking them out if you're in the market for a new or used car. The buying process was a good overall experience, and their listing on Cars.com was extremely accurate to the car that I came to see—the price was just right, too! We would come back!

Brought car in for 10K checkup. All is well and came out as expected.

excellent buying experience done mostly over the internet during CoVid

With the Coronavirus the Audi Nashville Facility was very clean. Someone met me at my car nd escorted me into my service provider. since I was not able to schedule an appointment because of a nail in my tire. I was worked in and tires replaced under warranty at a reasonable time frame. They have always been kind, friendly and thoughtful.

Honest and straightforward staff. Good people. No games!

Great customer service. No pressure. Patient with us. Answered all questions. Took great care of us.

I was driving home to Atlanta from St Louis via Nashville. I had a tire pressure alert/service message appear about 1 hour north of Nashville. I contacted Audi Nashville service and requested an appointment to check my tire. I was met with concern, kindness and efficiency during my phone calls both with Reception and Service personnel. When I arrived at Audi Nashville Service they took my vehicle in immediately and were expecting me. I felt very relieved and happy that I was squeezed in as it was a very busy time and they had several scheduled appointments. My particular comments are directed towards Shawn Roberts in Service. Shawn was professional, conscientious and very nice to work with. They took my vehicle back right away and hats off to service personnel that inspected the tire so quickly and efficiently. As it turned out, there was no nail, other issue and they wrote up their analysis for my records. There was no charge and I was on my way feeling safe & secure for the remainder of my journey to Atlanta. I highly recommend Audi Nashville even though I do not live in the area. I sincerely appreciate everyone's assistance that day during very stressful drive home! I hope the owner of the dealership and Service Management are made aware of my comments. Thank you very much for the excellent customer service!

Amazing dealership, one of the very best and we didn't even buy a car today. Most dealerships don't give you the time of day if you are looking at their used inventory but we had a patient, attentive salesman who showed us multiple cars. Ask for Jose Duenas, super guy! Thanks

The service was great and everybody helped us. Jose and Leo walked us through the process and kept the process simple. Now we are blessed

My services experiences at Audi Nashville have been stellar! They are extremely knowledgeable and obviously strive to offer the best service possible! Pete Garrett

From start to finish, the purchase of our certified preowned Audi was exceptionally good. Our sales representative, Samson was knowledgeable, honest and thorough. We were looking for a specific car and Sam found it within our time frame. The car itself is fantastic and we would highly recommend working with Samson.

From start to finish, I couldn't have been more impressed with the professionalism and knowledge of my sales rep at Audi Nashville. Sam H. was awesome to work with during the buying process.

Stopped in to test drive a used car we found on CarGuru. Jeff greeted us promptly after Caroline and I checked in. Even though we couldn't make a deal, I would buy from this dealer. Good folks. If you found this review helpful please click like.

Rodney, Bobby, and the rest of the team in the service department do an outstanding job and are part of the reason when I sold my last Audi that I bought another.

Service is top notch. Christina knows who I am, and the the staff check in my car, inspect it, and always get me into a loaner quickly. I always leave there feeling spoiled.

Excellent

Wheel and tire plan has worked so well for us. Can recommend that coverage to all. Ryan was there to greet, all went smoothly and back on the road.

Great staff and great experience!!

Love my 2020 SQ5 and 2020 R8 v10 performance. Samson was awesome in helping lining it all up and transferring the R8 in from another location. Clean showroom with tons of great rides.

My purchase of a 2020 A4 was one of the easiest car purchases in recent history. I used the Costco program which locked in the price. My rep - Trey Lee - searched the inventory and found a car matching my configuration requirements. And the paperwork took less than 30 minutes ( much better than the hours spent at other dealers ). The buying experience was excellent and the car is a blast to drive.

On Friday, July 24th I contacted the service department to get an updated quote for repairs on my car since it had been several months since the initial quote was given by my service associate, Rodney. I was told to leave a message and someone would get back to me that day since Rodney was not in the office. I left the message on a female's voicemail in the service department but no one returned my call. I called back on Monday, July 27th and I asked if I could speak with someone again about getting an updated repair quote and I was told to leave another message. I declined to leave another voicemail message and asked the receptionist/operator to take my name and number to someone directly and have them call me back. Again, I did not get a return call. I called back on Tuesday, July 28th and explained the situation to the receptionist/operator again but this time I also stated that I wished to file a complaint. It was then that she was able to connect me with a gentleman in the service department by the name of Shawn. He assured me that he'd update the repair quote and call me back within 20 to 30 minutes. Approximately three hours later I had to call back since I had not received a call within the agreed upon time frame and apparently he had sent to the quote to old email address that they had on file which I no longer use. I have to admit that in my four years of being serviced by this location I have never experienced a lack of responsiveness to this degree. I can only hope that no one else experiences what appears to be a decline is customer service and that things are turned around quickly.

Went in for small mechanical issue. It was fixed promptly. Car was restored clean and washed.

Easy to schedule. Immediate attention upon arrival. Service was done quicker than anticipated. Justin was a friendly attentive person

On time, a;; re[airs were completed and notified of cost in advance. Used social distancing

Bobby was excellent as always. He knows me and my vehicle. Awesome Guy.

The service department staff is efficient and professional. The quality of service is great

One of the best dealerships we have ever dealt with, and we?ve bought a lot of cars over the years from a lot of dealerships. Thai is our 4th car from this dealership. That tells you something right there!!

Exceptional service and response by the Audi Nashville staff. Very accommodating and ready to fill all my service needs. Keep up the great work, give Christina a raise.

Always great experience even if very expensive. Christina my service advisor rocks!

Overall I have an amazing car buying experience at Audi of Nashville. They responded to my email for a test drive ASAP. The car was marked at the best price and the customer service of my sales guys was amazing. They place was really clean and they communicated well. The only thing that I had an issue with is that the car was NOT detailed on the inside very well. I had lots of pet hair and smelled really bad. I hired a detail guy to shampoo the inside days after I purchased the car.

Enjoy dealing with my service specialist. Very courteous, knowledgable, and kept me up to date with the progress of my service.

Service was amazing, even during COVID-19. Gloves were provided and the facility was spotless.

Bought my Q5 last September, and the buying process was very easy, and quick. First service was good, great waiting area, fast service and overall pleasant experience.

Buying experience was as good as it gets when buying a car. Slava was very patient and, best of all, there was NO pressure. We are very pleased also with the fact that the Service Department immediately set our first appointment. Service with our previous car was one of the main reasons we were switching brands.

This is my second Audi Q5 and I had another 5 star buying experience in Cool Springs at Audi of Nashville.

The way I am treated at Audi Nashville makes me never want to buy a car anywhere else. Great customer service, very friendly and knowledgeable staff?and I love my Q7!

Working with Audi of Nashville was a terrific experience. We had the pleasure of working with Slava who treated us like family. His product knowledge and professionalism made us feel confident we were making the right decision. Unfortunately, they did not have the exact color combination we were wanting at their dealership, as it had just sold that day - as a result - Slava, Leo and Robert all worked diligently in making sure to locate the exact car we were wanting. Price can be difficult, however, all three of them went above and beyond our expectations and we were happily able to come to an agreement on price. This was a first-class car buying experience!

Aric and his team at Audi Nashville made my out of state experience pleasurable and easy. I would highly recommend their facility for anyone looking to buy a car!

Always a great experience at Audi Nashville! Everyone is very courteous and professional. Highly recommend!

Jeff and the Audi tam did a great job finding the car I wanted.

Everyone is very friendly and attentive! The service was done efficiently and in a timely manner! Would highly recommend to anyone!

Melissa and Christina greeted us with smiling faces and let us know they wanted to be an advocate for a smooth, successful repair experience at Audi.

Shuttle service was great! Joe is awesome! First time getting serviced and appreciate the timeliness of work being done. Also, the complimentary car wash is a bonus!

Joe Virgen and Robert Hartman went out of their way big time to work with me and get the deal done. I also greatly appreciate that they are a zero pressure dealership and will never push to complete the purchase.

Joe Virgen and Robert Hartman went out of their way big time to work with me and get the deal done. I also greatly appreciate that they are a zero pressure dealership and will never push to complete the purchase.

I am so pleased with Christina Jackson and the service dept at Audi Brentwood. They have been a pleasure doing business with.

Great, easy drop off, check out and pick up. Always a good experience.

I was very impressed with the service department. They provided a comfortable environment while you wait to have your vehicle serviced.

The buying process was exceptional from the quality and quantity of inventory, the personalized sales process, and exceptional delivery of vehicle. The Audi of Nashville team is top shelf.

Bobby Patterson is thorough, patient and so kind. He REALLY knows the Audi products and his experience is invaluable. Even better, if given a good description of an issue over the phone he usually can diagnose the problem. Never ever have I had a service advisor with that scope of knowledge. Amazing.

Love our new Q7! Highly recommend our salesman, Trey. He did a great job at assuring we were happy with our purchase. He also thoroughly walked us through the vehicle before we left.

The service associate was very knowledgeable and pleasant. She was also very professional and answered all my questions accordingly.

My mom told me never to use the word "hate" so I must find another word to express my feelings about the car purchasing experience. I generally loathe everything related to buying a car. Remarkably Tyler and the folks at Audi Nashville provided me with a level of service and car buying experience that might make me have to reconsider my position about car salesman and automobile dealerships.

Very good. No problems. Repairs done timely and loaner provided

I flew into town with my husband and car consultant and was met at the airport by my salesman Thomas Simmons (super guy). He drove us to the dealership and as we got in they had an indoor delivery bay with my new car inside with a big red bow on it. To tell you that I was excited and overwhelmed is an understatement, I had never experienced anything like that. He couldn't have been more patient and really took his time explaining the entire process. Not to forget , when we arrived we were given some Audi salted caramel chocolate candy by Robert Hartman which further showed their passion for excellence- thank you�� We were then handed off to the business manager DJ Matchen where things could usually cost you a lot of money but, never have we laughed so much while buying necessary Á la carte services for our new 2019 Q7. He was very low pressure and matter of fact, he really made an impact and a difference as to what we were going to buy and why. Overall, from the 1st smile from the receptionist to the good luck and well wishes from the staff, it was the best car buying experience I've ever had.

Fast service and friendly employees. When I bought my car here it was fast and easy. I had my 10,000 mile tune up and they gave me loaner car which was really helpful. The service was fast and they called me when they were done. I was very happy with everything!

Christina Jackson did a good job getting my service done and in a timely manner.

Regular oil and filter change and some recall repair work done. I received a loaner (very nice A5). Car was ready at the time promised.

Bobby Patterson and Audi of Nashville take great care of my car. All work is done correctly, explained and followed up. I have never had an issue with the service and repair work.

Christina was super helpful and very friendly, she even went the extra mile to find my pre-owned Q5 was still under warranty for my 45K mile service so i didn't have to come out of pocket.

Christina Jackson was very friendly and helpful. She made the service experience a positive one.

The personnel were professional and courteous. The service was accurate and prompt.

The car-buying experience at Audi Nashville is the best in my 35 years of automobile purchases.

I had a fantastic experience from the time that I can in to shop for a new car and when I drove off in a new Audi Q5.

I didn't expect to buy a car that day...was just doing some comparison shopping. Aric Diaz was super helpful and informative and I was very impressed with the A5 Sportback. In the end, the buying process was easy, I got a fair deal and I would give the overall staff an A+ for customer support.

Outstanding job!! I had my car detailed and it looks brand new!

Great staff very friendly and Fantastic service !!! Went overboard to help me had to order parts and they gave me a very nice loaner!!!

Nashville Audi made the purchase a good experience. The salesperson was very helpful and accommodating. The first service was to rotate tires and the employees were friendly. No issues!

Really enjoy the customer service provided by Bobby, the Service Manager. He does a great job.

Audi Nashville goes out of there way to make you feel comfortable and appreciate your business.

Top Notch Service as always -- bought my Audi used at a non Audi dealer and brought it to Audi Nashville for service and these guys have treated me like I bought it off the showroom floor every time I have been in

Always impressed with my maintenance visits. This location serves to please! Thank you Steve!

Love my car, a used Audi in excellent condition and wonderful salesmen.

Audi of Nashville has ALWAYS taken care of my car! Bobby Patterson is the absolute best customer care I have ever experienced!! I feel confident I’m always taken care of!!

I had a problem with my GPS. Audi of Nashville replaced the module and also the fuel filler door mechanism. Excellent job done!

My sales representative was very helpful. The car selections were great.

Dealing with the Audi Nashville Service Department is made better by employee Steven Baldwin. He does an excellent job. We like our Q7. If you are in the market, investigate the cost of service first.

Audi Nashville made the car buying experience the easiest I've ever had! We test drove, then negotiated for a few minutes, and the deal was done! Since we live in another state, they overnighted the paperwork for signatures, and we picked up the van. Joe was especially nice to work with - very friendly and helpful.

I had my Q7 towed to the dealership to have a flat tire replaced. They immediately took care of it and got me back on the road. Everyone was wonderful!

Timely service; great environment for waiting!i had passenger airbag recall... they assisted me in the process... All Ok

In and out as promised. The shuttle driver was especially helpful.

Justin Feil, the service manager and the entire service department were great. This is by far the best service department of any dealership I've ever been to.

Outstanding Customer Service! I highly recommend this dealership.

For the last five years, I have consistently received superb customer service anytime my car needed work. I am going to stick with Audi just because I love these guys!

very prompt and professional. very clean and accessible dealer. most Audi dealers have their top end cars locked.

Excellent Service Department. Luckily I haven't needed them except for routine maintenance and some minor adjustments.

Very helpful & friendly staff that looked after both us and our car. The facilities were clean and the process was very efficient.

Very nice folks treated me with respect. Car service was timely and accurately done

Very easy experience buying a new car. Nathan was great to work with.

Very pleased with service. Great accommodations and friendly helpful staff.

Excellent, courteous and highly professional service provided on a unusual and unique warranty issue. I highly recommend the service department!

Excellent. Bobbie is always great! The dealership always has very good communication and follows through with everything.I would recommend them to anyone shopping for an Audi.

Excellent guided and educated shopping experience. Nathan and his team were great at advising and accommodating our schedule for appointments and test drives. We are certain to enjoy our vehicle and are most satisfied with Audi Nashville’s performance.

My work schedule opened my afternoon at the last minute so I called Audi of Nashville for service. The service center was very accommodating to work with my limited time schedule although they were booked for the day. Steve, my service technician, was professional in explaining the service work for my car. My car was returned to me washed and vacuumed. Thank you Audi of Nashville for tremendous service.

Excellent we discussed over phone made an offer. They accepted I thought it was a good deal for both parties

I started out with sales person by the name of Nathan Mallory whom I feel is not a fair person he lied and he didn't finish the deal. I will not go into details, but I will never recommend this dealership because of his sells ethics. Thanks to Tre Lee I left satisfied.

Great facility. Professional and friendly staff. Willingness to provide a loaner car if needed.

I brought my car to the Service Center for it's 30,000 mile under warranty maintenance service checkup. My service assisstant was cordial, and helpful in answering my questions. My car was checked and ready to go in less than two hours.

What a great surprise for the first service on our 2015 Audi Q5 Diesel to find such a great facility with attentive and capable people. Look forward to bringing the car in next.

Joe Virgen was extremely knowledgeable and professional. He?s a great asset to the dealership.

Great facility and huge selection but the best part was the salesman, Leo Chau. He is extremely knowledgeable of the product and goes out of the way to make the buying experience smooth and stress free. No pressure, no rush. Everyone here is friendly. The porters, receptionist, service advisors... EVERYONE. They all seem happy with working there and it shows. Best dealer in town.

I don't usually write reviews, but my husband and I were very impressed with the experience at Nashville Audi. Antonio Pruitt was our sales representative, and he went above and beyond with our purchase. We purchased a CPO vehicle, not a new one, but we were treated as if we did. I am in the market for another Audi Q7 in a few years, and I will definitely check with Antonio first.

Patrick in sales went above and beyond. He found a way to put me in my new car at a deal I was comfortable. He spend copious hours reviewing the purchase, teaching me all the functions of my new car, and just making the entire transaction a pleasure.

fabulous service, clean facility, car cleaned & looked great after they were finished

Bought a car online line from Audi of Nashville. While Audi had an issue with the delivery of the car from the port of Jacksonville, Audi of Nashville has been great to work with. While some dealership would not ship a car for me, Audi of Nashville was more than happy to help me find a dependable, reliable shipper.

enjoyable but time consuming 50 characters is too time consuming also

Nashville Audi is always clean and professional. They have a fantastic new waiting area with a lot of privacy. Steve Baldwin is always very helpful and accommodating.

Service was excellent. Could of had one or more service advisors. Had to wait a while to get checked in

Communication could be better for out of state client ..

Great experience! I would deal with Audi of Nashville again in a heartbeat. Leo was incredibly knowledgeable and helpful.

Great experience as always. Friendly and great customer service.

Had a fantastic experience working with the GM, Robert, and my sales rep, Erik Bushon. Robert is very laid back, patient, and he was open to discussing pros/cons of the two vehicles I was considering. I was concerned about resale value on one of the models I tested...greatly appreciate his desire to help. Erik, was super patient as I debated two different models and various colors. For a busy Saturday, Erik made me feel like the only client they had in their dealership. Erik also has a laid back approach, is funny, and very knowledgeable about Audi. I highly recommend this outstanding dealership, and would give both Robert and Erik two thumbs up! Love my Audi!

Always a pleasure seeing the Guys at the Audi Dealership in Brentwood, TN.

Pleasant, efficient, professional, timely and quality workmanship.

I took a flight to Nashville from Grand Rapids MI, after seeing an add for a used car I was looking for that is very rare. Bert (salesmen) told me all about the car over the phone and any imperfections it had. He was very truthful and even willing to face time while looking at the vehicle! He picked me up at the airport and even brought me through Nashville because I have never been. This was the best car buying experience I have ever had. I strongly recommend using this dealer because of the very courteous and happy to serve attitude from the team! My car was nicer than anticipated with service done and a great detail. Thank you Audi of Nashville!

Had my Audi in for the 10,000 mile maintenance and a minor repair for the driverside window.

Service done in a timely manner. Very nice customer service. Very nice facilities.

I was out of town with a problem on Saturday afternoon. Audi of Nashville could not have been more accommodating, fixing the problem. Their expertise and courtesy allowed me to continue with my travel plans

Every member of our family owns an Audi. We love the cars but are loyal because of Audi Nashville?s service department. Rodney and Bobby are very professional and easy to work with. They truly put the customer and our satisfaction first. We?ve never had another car experience like this. We have been loyal customers for over 10 years and the service gets better every year. They are fair and they don?t take advantage of us. They advise us on how to save money as well.

Overall great service. My rep went out of his way to make sure I had everything I needed and understood some of the key points on my Q5 I was unaware of. I?d buy through Audi of Nashville again without hesitation.

Madelyn was an excellent Salesperson and was very helpful throughout the process

Audi of Nashville provides exception service on my Audi. Bobby Patterson is a great service advisor. He keeps me well informed and makes great recommendations as to what does and does not need to be done. I trust this service rep. and highly recommend.

Ryan Lewis and his entire team of service professionals did a great job of taking care of me during our maintenance check for our 2018 Audi s5. They were courteous, professional and prompt - great experience

I visited this dealership 45 minutes before they were to close. The staff was very welcoming even with our late arrival. We did indeed purchase a vehicle that night and couldn't have been more impressed with the professional staff even though they had to stay late on a Saturday night. I would definitely recommend visiting this dealership if you are in the market for an Audi!

Benton was a great salesperson. Very attentive and helpful.

It was a pleasure dealing with Kanyon, very helpful and professional. My only grip, and it's a big one, is that I was forced to pay for Permaplate when I did not ask for it. It is an added expense that should be my choice. This would cause me to not but a new car from you with this unnecessary expense that my friends in the car business have told me is nothing but added profit for dealerships. Other than that I would give you a 5 star rating

I brought my recently acquired 2013 Audi A8L for vibrations in the exhaust issues. Working with Steve Baldwin (Service Advisor) and Bob (Service Manager) they contacted the regional Audi representative who authorized a "courtesy" replacement of the exhaust pipes even though my Audi was out of warranty. This would have been a very expensive repair, but Steve, Bob and the regional Audi rep made it happen!!! I want to thank everyone involved and Audi USA and Audi Nashville has a new and very grateful customer. Look no further for your next new, CPO or used Audi. Their dealership is "top shelf", the staff friendly and professional plus very accommodating in service scheduling and turn-around! Again, thank you Audi Nashville.

Couldn't be better- free loaner car the best. Very helpful and friendly

It was a wonderful experience I love they way everyone treats you there like family

Very pleasant experience and would highly recommend Patrick Murphy to others. I was very impressed with the dealership and the individuals I met.

I was interested in a certified A6 and Jennifer could not have more helpful in working with me.

Excellent, Steve my service adviser was extremely helpful and polite. I did not have an appointment but had pickup up a nail in a tire. He worked me in, replaced the tire and cleaned the car all after 4:00 PM.

Excellent customer Service, above and beyond my expectations!

Audi of Nashville has always been professional, thorough, and expedient with all the business I've done with them.

My experience was first rate. The dealership as well as all the employees that I came in contact with were very professional and caring.

Quick turnaround on service. Bobby was super.The dealership was immaculate in appearance.

Bobby Patterson at Audi of Nashville is wonderful, courteous, funny, clear & so patient in explaining all work done on "the big beast" my fabulous 2014 Q7 which I love. Keep Bobby at Audi - he is the best.

Great service! Very timely and cost effective. I had a very poor buying experience and purchased our Audi S5 from another dealership Three hours away, but the service department experience has been exceptional.

Go see Nathan. If he's not available, wait for him. He's extremely knowledgeable on the entire inventory of AUDI vehicles. The entire staff at the dealership truly made HUGE efforts in making our car buying experience a pleasure

Very Positive - Kept us well informed as to the status of our cars build in the factory and arrival. Excellent follow-up

I always get in for service when needed and they are wonderful to deal with. My service rep, Bobby is very good about making sure all the details are covered on my requests!

Smooth buying process. They did what they said. Worked with me on to make it work with payment date, etc.

The overall buying experience was smooth and easy. Patrick was a great salesman. He was upfront and honest and was knowledgeable in answering any questions I had. This is my second Audi and I have always received great customer service from the Steve and the team in the service department. I would definitely recommend Audi Nashville to friends and family.

Respectful, responsive, and good follow up. Sales person spent time showing me all the electronic set up options.

I had a battery issue crop up on Saturday night. After a jump start Monday morning, I went to the dealership. They were very busy but took the car, checked it, replaced a bad battery, and in under an hour.

Service department personnel are really helpful, professional, and efficient. They have my car ready when they say they will and help me with any questions I have.

Excellent customer Service .Eric is a very good service representative to work with .

Jen and the team at Audi of Nashville are the best. Purchasing a car that you never lay your eyes on is the scariest thing in the world but I tell you they did everything to assure me I was getting a great car. Jen face timed me so I could see everything in and out of the car. The delivery service they used was the best and she face timed me again before it was picked up just to assure me the car was in perfect condition. Once we received it, we couldn't believe how immaculate the car was. The video didn't do it justice. Once we rcvd it, we noticed some minor things but Audi of Nashville didnt hestitate to get in touch with our local Audi to ensure we were satisfied. I'm still ecstatic about our purchase and process was phenomenal.

The only place I will ever have my car serviced. Friendly, courteous and quick.

Bobby Patterson went above and beyond for my Q5. His professional yet warm manner was very appreciated!

Outstanding sales and service departments. Consistent follow-through and high-level customer service on all fronts.

Annual service was completed. Bobby explained service that would be completed and took the time to be sure I was satisfied with service when I came to pick up my car. The cost of service agreed with estimate I was given by Bobby.

Great experience. The people who serviced my car were very nice and helpful.

As always, all of my concerns were addressed and taken care of

Nathan Mallory made my entire experience in purchasing a vehicle wonderful. He is extremely knowledgeable, kind, & has been very attentive from the day I met him which has continued even after completing the purchase. I will definitely be going back to him for my next vehicle, & I would highly recommend him & Audi to anyone.

It's always clean, professional and friendly environment at Audi. I would recommend this place to everyone.

WAS THE BEST NEW CAR PURCHASE I HAVE EVER MADE SMOOTH NO PRESSURE ... JOE WAS AWESOME

HUGE thanks to Audi of Nashville! They made the car buying experience so easy and exciting. Everyone there is very friendly, knowledgeable, and helpful. I learned so much about Audi, my vehicle, and the purchasing process. They really go above and beyond, and their dealership is very modern and sleek! I sincerely appreciate their time with me addressing all my questions and ensuring I was confident in understanding the features of my new ride.

Very Good Dealership. And takes care of their customers!

From the salespeople acting as a team to help secure the car I wanted, to excellent maintenance plans with free loaner cars or great lounge facilities, I've been impressed all around with Audi Nashville.

I was in for a recall. Service was great. I did not reserve a car to use in advance but he was able to provide me one.

Beautiful place, clean, everyone very friendly and efficient.

It was a great car buying experience overall. All process was very smooth and professional with no hassle. They delivered everything on their promise. Finally, My dealer (Patrick Murphy) is a great guy, and I recommend him to anyone who are serious about buying Audi.

I was treated very well when I went into the service bay. A repair that was supposed to be relatively quick turned out to be longer than proposed. Thus, Erick provided me with a loaner for the day so that I could run some errands while my car was being fixed. The only thing I would suggest is to have some desks and outlets in the waiting area so that there is a place to do some work while waiting.

Everything went very smooth - easy to work with. They had the paperwork read as soon as I arrived. There was no wait.

Excellent all around: Facility, scheduling, loaner, staff, and regular maintenance performed.

Thanks you very much for the Great Service's. Nice place to work while I wait.!!

Went back to Audi of Nashville as a previous Audi owner and was not disappointed. Luke was very knowledgeable and helpful and made the car buying experience as painless as was possible. I would absolutely recommend him and Audi of Nashville to friends and family. This is the end of my review.

Outstanding experience from first contact with sales representative to financing, pricing and support

Always a pleasant experience at the Nashville Audi Service Center.

Always been pleased with the professionalism and quality of the Audi Nashville service dept.

I went into the dealership not knowing if I wanted to truly buy the car, but once I spoke with Nathan about why I should buy an Audi and how he could get the deal done at a better rate than I had, it was a done deal. This was not only a great buy but the Audi dealership staff made sure I understood why I was buying and why. I would tell anyone to go in and experience what its like to buy a car from those who are not just trying to sell you a car to get your money, but to sell you an experience with a great car. Love my Audi.

This was the best experience I have every had when buying a car. Nathan and staff made it easy and enjoyable to do business with them. Looking forward to my next Audi.

Polite, focused and go the job done in a good time. No loaner care available despite booking 1 week in advance.

Great service. As usual! Waited the projected time frame and no worries at all

Everything was excellent and this is a top dealership.

Rodney Long provided excellent advice and was very professional.

Very professional. Kept me informed about any changes during the buying process.

The staff was great and my process for getting a new car was so easy, being the fact this was my first time buying. Thanks Audi Nashville!

Excellent customer service, prompt and very professional

The service department at Audi of Nashville is very accommodating, efficient, on time and pleasant to work with.

Eric was very helpful and would recommend this Audi dealership.

Great price and great experience salesman was great at Audi of Nashville. He didn't try to push me into buying the truck (Ford F-350) overall great experience. The ONLY negative I can say is the vehicle had not been detailed very good but it was nothing major. It also wouldn't go through their car wash according to the salesman which is understandable with a huge truck.

These guys are fantastic, They will work for your business.

I have purchased several cars from Audi of Nashville. Not only has the buying process been easy and honest, the service AFTER the sale has been out standing!

We contacted Audi of Nashville to purchase a new Q7. I cannot tell you what a wonderful team you have at this dealership. Bert Henderson was absolutely amazing!!! He made this purchase by far the easiest one that we have experienced. The general manager, Robert, was so professional and personable. The entire team treated us as if they had known us for many years. They completely exceeded our expectations. Bert took the time to go over all of the features offered in this vehicle. When we left the dealership, we were completed satisfied with our new Q7!!!! We love it!!! The next vehicle we purchase will definitely be bought at Sonic!!!

Always received outstanding service Audi Nashville. Thank you Bobby Patterson!

I looked to purchase a car for several months and finally decided on an Audi. The salesmen and finance manager were efficient, knowledgeable, and easy to talk with. My experience with this dealership was awesome!

Wonderful experience overall. Nick and Mark were great. No hassle. Efficient.

Erik was the main one to assist me with giving me a full detail on what was done with my car. All services were done up to par.

I have brought both a Jaguar and an AUDI A6 from this dealership. Service dept is excellent.

I was very pleased with the entire buying process and so far the car is a 10!

Quick and easy car buying experience. No pushy salesman.

Walked in without an appointment & I was able to get oil changed & car was. Customer service was great. It was the best service ever.

Great experience: from the leasing process in a beautiful facility to friendly service.

The service was for 25,000 miles and recall repairs. All repairs were completed above my satisfaction.

The service department is the absolute best. Rodney went over and beyond in making sure I was satisfied. All of the salesman are super friendly and make you feel very comfortable. If you've never been to Audi of Nashville you need to go asap!! Thanks again Kristy Sprouse Clarksville, TN

Very pleasant! Employees were very friendly and helpful.

Great service department . Will lease another vehicle from dealerships

They were friendly and helpful over the phone. Even though we didn't purchase the vehicle our experience was good!

Good competent people with a great attitude and attention to detail

Salesman was outstanding. Excellent customer service. He found exactly the car I wanted.

Steve Baldwin is great, always a pleasure to come in for service.

We were looking for a used Audi, but ended up leasing a new A6. Our salesman was courteous, low pressure and professional. We were very impressed with this dealership.

Overall it was a good experience. Top two finalists in the buying process were Audi and Mercedes.

Very nice. Good job. Thank you very much. We will see you soon for next service .

Could not have been a more pleasant and easy purchasing experience Great professionals

I appreciate Audi Nashville customer service and the way they strive to make sure you are happy with everything. It is always a pleasant experience when I go there.

This is the third time I've had my Q5 serviced here. They are polite, efficient and thorough. They have two customer waiting areas, the upstairs is the perfect place to get a little work done.

Eric was excellent!! He made sure that my rental car was ready to go when I got there and I didn't have to wait.

Bobby Patterson is an awesome service adviser. Overall, the Audi dealership is great to work with. My car was serviced, washed and vacuumed all in a timely manner while providing me with a loaner.

sent photos as requested when they has some have not been there

Always a positive experience with this dealership. Have been using this center since our Q7 was purchased from here in 2009.

Fast and convenient service-even delivered my car to me at a restaurant.

No problems easy. Confirmation of the service was quick and without issues.

Great people, and facility. The whole process was very easy.

Everyone at Audi Nashville was very helpful and friendly. Our salesman, Kanyon Cashion really took the time to make sure we were happy with our deal. He went the extra mile to make the sale and took care of everything we needed done. I highly recommend Audi Nashville and Kanyon for anyone looking for a car. Truly a pleasant experience.

Top notch service dept. Bobby, our service advisor, always takes care of my sons Audi A4 and we have always been very pleased. Excellent!!

Their knowledge of the cars I looked at was good. Very impressive. The sales associate was very professional, had answers to all of my questions and was the nicest guy.

When have the unfortunate need to have work or repairs done to your car, it sucks. But when you get to work with a class act dealership like Audi Nashville, it makes it a lot smoother. Great waiting room with wi-fi, snacks, drinks. Even a large upper level area with lots of work surfaces and electrical plugs. I wasn't planning on having a flat or spending my afternoon at the dealership. But with all those perks, i was still able to get my work done and even have two client calls. Yes, the client area was large enough and quiet enough to support that. Then you add the super personal staff. Very professional. Courteous. Downright likable. They can even arrange loaner cars with notice. And always a ride to where you need to go. I had a BMW for 10 years. Was never offered a loaner car and was always made to feel like i should be happy they were waiting on me. Polar opposite at Audi Nashville. And my experience there has been so great, my husband now also is a Audi owner.

I have owned my 2016 A3 Cabriolet for a year now. Nothing but amazing words for the dealership, the service department and the entire staff. Top notch!

Has a great experience with Tom Cochran at Audi of Nashville during my order and delivery. Very happy with my new Q7 so far.

Always a great experience. Great facility and employees

Audi of Nashville is by far the best car dealership I have experienced. I am always assured of superb customer service and attention to detail.

Great job everyone friendly . Look awhile for recall repairs. Third one for the car. Staff did great job

Our experience was great, it was warm and welcoming the sales person was very helpful.Loving our new car

Excellent and efficient service department with attentive and friendly customer service

I NEVER KNEW THAT VW EVEN HAD AN SUV. LOVE IT AND THE DEAL WAS WONDERFUL. KAREN WAS DOWN TO EARTH, HELPFUL, AND RESPECTFUL. ON TOP OF BEING REALLY FUNNY!

Awesome dealer - great service buying a new A7. Very helpful and accommodating - highly recommend!

Good"....facilities great."...................................................................

Just purchased new Audi from Audi of Nashville. Switching from Lexus. Tim Cochran did a great job with the sale and the orientation to the car. Thanks!

Luv Audi.....they need to make a Audi truck bet they really make money then

Def would recommend. ..