We purchased a car from this dealership, and it was an outstanding experience in every way.Yong is fantastic.

I had a good experience w my 1 yr check up. T. Gomez was very nice, did a great job as service advisor and kept me informed along the way. Tire rotation is expensive - not surprised. They were able to fix some dents on the body same day so that was nice. Also provided brief video of the work done.

Always helpful and as fast as they can be.

Great service A+

Courteous and professional. Car was ready on time.

I know the new place downtown just opened. Yet, I still drive from Hendersonville all the way to Brentwood to see Tyson for my maintance. This is a great place. I trust Tyson with my vehicle. He Is always friendly and professional. I won’t change my service team.

Best of the best

This was by far one of the best, most professional, and kind experiences in buying a car. I strolled in on a Sunday after church wanting to look at Audis (after having searched the Internet far and wide for what I wanted). Not only was Bob extremely helpful but he found me THE PERFECT car and proceeded to work with me to get closer to my budget. Gone are the days of ?pushy car salesmen?! Bob gave me all the information and support, but more importantly space to make a decision without feeling pressure. It was clear he prioritized my best interest the entire time. 100/10 starz and would 100% reccomend Audi Nashville, specifically Bob! Not to mention he let me have maybe 15 La croix?s during the process (which are my favorite)

I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $2,500 and just within 7 working days I got a total return of $26,700 I am really grateful Sir, am some of your competitors could learn a thing or two from you Mr Steve Williams contact him if you are having difficulties in investing on forex/stock trading Email:stevewilliamstrade@gmail.com Telegram: t.me/SteveWilliamstrade WhatsApp:+1 507 400-3542

Brought my car in for service. My lease was ending. I decided to buy my car with 10,000 miles on it instead of getting a new one. Everyone there couldn?t have been nicer or more helpful.

Fast and courteous. Rodney was great.

Trey is a great salesman and so patient to answer questions and demonstrate features on the car. The service department is great, too.

Timely, efficient, and service oriented. I'll continue to use this service center to service my 23 Q5.

Enjoy the atmosphere employees very helpful love the way they help as soon as you pull up those guys are awesome an very polite I’ll continue to drive to Nashville for my service thank you ( love the massage chairs 😮)

Service experience was fine, although took longer than typical for routine maintenance.

Kirsten Finneman did a great job!

Great service and communication. Especially liked the video posted by the technician after completing the work.

Excellant

Everything handled smoothly and efficiently. Greeted as soon as I arrived and guided through the process. Very pleased with everyone involved.

A++ customer service. Jose was extremely knowledgeable! Best experience I’ve had at a car dealership.

Excellent service

Audi did an awesome job! My service rep Kirsten was fantastic! She kept me in the loop about my car, and even went out of her way to get me into a loaner car! I appreciate her and the team for getting me back on the road!

Great service!

Awesome salesman’s

Everyone is always nice! Kristen and Tyson took great care of me and got me in and out so I could get back to work. Joe my salesman is always the greatest too!

The work that Audi did was great and my car felt good as new. CJ was very helpful and communicative thought the entire process

Got me in for a tire replacement after I got a flat tire driving up from Orlando. Great service, efficient and a 2 hr wait. It was exceptional and perfect!

I was greeted promptly by Audi Nashville service center representatives. Tyson was courteous, professional and reviewed all of the details of my auto maintenance. They send updates by text message which is helpful. The service technician sent a video of the completed service with explanations prior to payment which I appreciate. The waiting area is welcoming and comfortable. The complimentary car wash was a bonus! This is the only Audi service center that I use, since 2015. Satisfied customer.

I had a lovely experience with Diego Aguilar. He was able to answer any and all questions I had with comparing different cars and leases.

Great place to buy cars and have them serviced.

Very professional place. Was in and out without issues.

Very professional. Well organized and kept me informed. Work done correctly.

ALWAYS A PLEASURE DOING BUSINESS HERE! I AM A REPEAT CUSTOMER

I traveled from Decatur Alabama to Nashville to purchase my vehicle. I’ve been shopping around in Audi from Huntsville and Birmingham, but I’m so glad I decided to go to Nashville. I had an appointment with James Munroe and he was absolutely wonderful! Words can’t describe the pleasure I had working with him. He was very patient with me and made sure I was well taken care of. I purchased a 2020 A4 and I am so happy with my purchase. I couldn’t have done this without James! His customer service is beyond expectation.

Great

Really went out their way to take care of my maintenance I drive 0ver 100 miles just to have my audi(s) serviced by them

Excellent experience. Jay and the rest of the guys were terrific. They gave me a great loaner too.

Wonderful customer service and communication!

This is my first experience with Audi Nashville and first oil change of my vehicle Audi Q3 2022. After the service vehicle is very smooth i'm feeling as if I'm driving a brand new car. They even did complimentary car wash which is awesome. I appreciate their prompt and excellent service.

Me trataron muy bien Y manejé 2000 millas hasta Huauchinango puebla México, sin ningún problema . Gracias Audi

Purchased a vehicle- Bob was amazing! No pressure - transaction was seamless and simple!

Expert customer service and the entire buying experience was quick. Bravo Audi Nashville!

Joe Virgen was our salesman and he went above and beyond to make our process as seamless as possible! We love the car and look forward to buying another one from him soon! He was awesome to work with!!!

Bought a new Audi Q5, Jeff and the whole team were very helpful. Had a great experience.

Great customer service due to the help of Ian. Maintenance completed in a timely manner with vehicle awaiting my arrival. Thank you

My first time using Audi Nashville and they were great. Very professional and courteous staff.

Thanks to the Audi Nashville Service Center, all around great visit to keep my Audi in the best operating condition. From making the appointment, drop off, pick up and most important - the confidence in knowing you're getting the best service possible.

very good use of computer to work on the right issues

Took great care of my eTron as always.

Timely completion of maintenance, clear communication with service advisor, and efficient shuttle/Uber transportation to/from dealership.

Excellent service

Korey was great. Got the warranty work completed quickly and got my car back looking great.

I worked with Tom Russell and he was great and very attentive from the beginning of the process to the end.

Very satisfied experience. Salesperson was very helpful in getting the automobile I wanted. Very professional.

Very easy for me. Lovely people. My first good experience compared to other car brands

Great service thru and thru!

My maintenance was done a lot quicker than expected and employees were very nice, respectful, and understanding.

Great customer service, with quality detailed work.

Professional and courteous. Service was done in the time frame promised. Pleasant waiting area.

We were very pleased with the service provided for our car. From getting the car to the site to securing a loaner to keeping us informed about the progress on our own vehicle, everyone was very professional.

Sterling the advisor was great. He took excellent care of me and deserves 5 stars. The experience was top notch. Sincerely Dr. Travis Johnson

Great service, especially from my advisor, Rodney Long who I’ve worked with since purchasing my Audi 9 years ago.

Excellent customer service! Came in for routine maintenance. Was told they were short staffed and having technical difficulties with another vehicle and wouldn’t have my car ready the same day. Kirsten gave me a beautiful courtesy vehicle and I was out of there in 15 minutes. My car was ready for pickup the next business day. ⭐️⭐️⭐️⭐️⭐️

I purchased a vehicle. Service was great! Jeff was Awesome!!

Excellent customer service with a friendly and welcoming staff.

Scheduling appointment was easy. Staff was helpful and friendly. I wished I could’ve received a clear time frame for my vehicle’s scheduled maintenance so I could plan out my day. Regardless staff was helpful in resolving issues.

Just purchased a car from Audi Nashville Salesman Tom Russell and wow what a guy I'm going to have to say it was the best car buying experience hands down I've ever had even the finance Guy Scott and Madison just cant say enough about them 1st class.

Excellent people nice showroom didn’t feel like I wasn’t noticed

Had a recall on passenger side airbag. They were very efficient and even provided a loaner car!

I was met at my car promptly and directed to a service advisor. Everything went smoothly.

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Replaced one tire. Changed rear tire to front. Service was excellent. I have always had good experience with this Audi dealer.

Tyler at Audi Nashville made this car purchase easy. He was very informative and I appreciated his time and help.

T.J, he is always very nice and explains any questions or concerns you may have

75,000 mile service interval + recall repair. Prompt service. Shuttle driver very courteous, helpful and friendly!

I took my new-to-me 2018 Audi A4 to Audi for a recall repair and was delighted with the service they provide. They kept me posted the entire time they had my car (24'ish hours) of what was happening, etc. They loaned me a 2023 Audi Q5 to drive while they had my car and they beautifully detailed my ride including waxing! Their lobby has great cozy feel to relax, have coffee, water, and snacks including a huge bin of peanut M&Ms. Tim was fabulous to work with. I LOVE my Audi!

Very good service! Attention to details and high customer focus!

stopped in to schedule an oil change and they provided the oil change while I waited. Fantastic.

Easy to make an appointment. Service advisors are very nice and recall handled promptly.

Very pleased with service experience. Extra time spent to preform service to address issues appreciated. Thanks

Perfect visit! Tim was nice, professional. Waiting rooms clean and comfortable.

Beautiful facility!! Great service!

Completion of the recall and annual service extended past the estimated couple of hours due to a longer than expected ETRON computer refresh. The car had to be kept overnight and service adviser had to provide us with UBER transportation to our home. The service provider handled the process and ensured the client understood the issue and was comfortable with the solution. It should be noted that SONIC’S cessation of loaner vehicles severely reduces the dealership’s ability to react expeditiously to unexpected issues with service activity. Although this is mainly caused by the manufacturer it still impacts the smooth running of a very busy dealerships work flow.

I was attended in timely manner and notified when the fix was complete.

The best salesman n good service

Excellent service by Tim

Kirsten was fantastic.

I purchased my RS3 with only 16k miles on it and I’m very pleased with how they handled the whole transaction very professional and I definitely will be buying another audi from them.!!!

Very impressed with the service and communication!

Audi of Nashville always provides me with the highest level of satisfaction when getting my car serviced. I feel like they listen to any concerns I have, and try to make it the best experience possible. Absolutely the best dealership experience I’ve had, which is something that I wouldn’t say about a lot of dealerships.

Excellent service. Sterling from service department takes the time to listen to me and understand my concerns. He went in detail with the recommendations for maintenance for my Audi, and got all the process done in timely manner and with great kindness. The car is running wonderfully. you guys are the best, Thanks.

Got out of there much faster on this visit but I waited over 30 minutes for them to return my car after the complimentary car wash. I would have rated a 5 had it not been for the car wash issue.

I brought my car in to program a new key fob and inspect the passenger side mirror operation. They completed the key fob programming, mirror troubleshooting, and other minor inspections. Then followed up by washing the vehicle. They also sent a short video explaining the work and condition of the vehicle. Excellent experience from start to finish.

Ask for Ben to fix ur car ! …….,,,,,………………….

Purchased my Audi SQ7 certified pre owned from this location and drove it 800 miles home with zero issues.

Highly recommend Audi of Nashville and my salesperson Tyler rocked.

My favorite part of Audi Nashville is their service department...it's truly why I stick with Audi, but working with every department recently, they are all great.

The experience was great. I dropped the car off, Waited and the service was completed in a timely fashion. I have no complaints about the service.

Audi Brentwood ALWAYS provides excellent service. I would recommend them to anyone!!!

Nice waiting lounge area for customers waiting on their car

I was shopping for a certified pre-owned car and found a lovely Audi at Audi of Nashville. The team that helped me - Tyler, Scott and Andrew - were outstanding. Tyler gave a thorough and helpful overview of the car before our test drive, walked me through pricing (informative - not pressured), and answered all of my questions promptly. Scott was there when I picked up the car and he spent a great deal of time with me helping make all the bells and whistles were set and I understood how to work the seemingly endless number of touchscreen buttons. Andrew was efficient with the sales process and kept me laughing! I had a small issue with the car after the sale and Tyler got me set up with a service provider right away - great work all! My husband and I both commented that this was the single best car buying experience we have had.

Best service I have ever received. Amazing staff and beautiful facility! ⭐️⭐️⭐️⭐️⭐️

The service staff is always friendly and knowable.

Audi of Nashville provides outstanding service both in sales & service. My vehicle had been waiting for repairs due to a recall for over a year. Supply Chain Issues no fault of dealer. Called & they one part left for the repair of my vehicle. I live two hours away from the dealership & they said they would hold the part for me until I could make it to the dealership. When I arrived they worked on my vehicle immediately & were done with the repair In less time than expected. They also performed a 50 point inspection for no charge. I would like to especially recognize the effort of Service Rep CJ Harrison. His efforts to provide top notch service were invaluable. I would highly recommend the service department at Audi of Nashville

Amazing service, from start to finish.

My vehicle had a recall and needed to be serviced. Made the appointment online and needed a loaner while my vehicle was serviced. I was alerted by text when my car was ready and it was ready as promised. I will certainly continue to use Audi of Nashville for all my vehicle needs.

Top notch service!

Diego at Audi Nashville was very friendly knowledgeable and worked hard to make the deal that worked for me happen. Great customer service. Everyone has been helpful when I pop in to ask about little things I can't remember.

Service was very busy and it took longer to perform the service than expected. I had to leave my car there overnight. The technicians were all friendly. My car was washed when I retrieved it.

Entire staff very professional Especially Joe and Anita

Great experience. Thanks!

Great Service Department!

From the very beginning, throughout the entire purchasing process, it was like dealing with family, in a really good way! I would definitely recommend Tom Russell in sales and Rodney Long in service, along with the rest of the Audi Nashville Team to anyone who wishes to work with professionals that really do serve the customer! Today I just got back with my 10,000 mile A5 service. The folks at Audi Nashville could not possibly have been better. They even sent me a video from the audio technician that was doing a complete check on my car. Very professional. When I picked up my car it was spotless and had been washed and detailed completely! I felt like they were treating me as if I owned the dealership. I heartily recommend their both their sales and service departments.

I worked with Scott W.in sales to purchase my new Q3 and he was so helpful as were Diego, Tyler, Leo and the lady at reception (I forgot her name-sorry!). The team at Audi Nashville were patient as I tried to decide between models, colors, etc and even worked hard to get my ideal car here quickly from the port. Scott walked me through all the features and helped me set everything up to personalize my new car. Great buying experience. If you are looking to buy new or used visit Audi Nashville in Cool Springs.

CJ was super helpful.

Audi of Nashville is consistently the best Audi service center that I have encountered. Heads and tails above the rest. Always on time and very knowledgeable.

Fantastic team... My point-person always keeps me in the loop when my auto is being serviced. I moved here from NYC- where my auto was always returned to me having been washed. This would be a nice touch for this location to adopt.

They replaced radiator shutter motor and water pump that was leaking. All was done properly and in time frame they estimated. Staff is friendly and communication was good.

excellent service. car was very clean afterwards.

Amazing and easy process. Very knowledgeable and thorough team! Recommend to anyone with an Audi in town!

My wife and I bought a car from them and it was the absolute best experience I’ve ever had buying a vehicle anywhere. We got soft drinks on the way there and they were still cold after the sale was finished completely. I hate dealing with dealerships of any kind but this one is the best place to buy anything. The best service and people I have ever encountered and the best price too. No need to look or compare for me anymore! Just go to Audi of Nashville and get what you want in record time for a fair price and great service!!

Tim is a great maintenance manager. Work was done and vehicle was clean upon return.

I recently purchased a new SUV at Audi Nashville in Cool Springs. The dealership was easy to work with and very accommodating. If you are looking for an Audi be sure to talk with Scott Weissman, Tyler K or Diego. These gentlemen are knowledgeable and very helpful.

This is the second Audi SQ7 we have purchased at Audi of Nashville and both experiences have been fantastic. Audi vehicles are amazing and stand on their own, but the people at Audi Nashville keep us coming back there. Tom Russell is a consummate professional. The staff are friendly and courteous.

It was a good experience. Overall i?m satisfied and they kept their word. Took some followups on vehicle delivery and title documents.

Entire staff is great in all departments Special thanks to Joe and Anita

Excellent experience every time I visit the Audi Nashville service department! Their focus on customer satisfaction is evident. Their service advisors are friendly, knowledgeable and communicative (especially Tim!). And their service techs provide quality skilled workmanship and take exceptional care of my car. I won't take my Audi anywhere else.

Joe was great to deal with. Process flowed well and communication was great

Mostly pleasant experience, my only hang-up was the amount of time to get a basic service. I was scheduled for 9:30 am, they told me the car would be ready by 3:00 pm. I would have made transportation arrangements if I would have known it was going to 5.5 hours. So I Uber'd back to Mt. Juliet (45 minutes away) only to get a text an hour later saying my car was ready. I think a little more accurate information would helpful for customers trying to plan out their day.

Great experience all around. Loved working with Tyler and their team. This is the third Audi in our family. No pressure and went out the way to make sure we drove a number of cars before making our choice.

Audi service provided an excellent experience. We had an emergency, and Tyson and the rest of the team took excellent care of us. Our car was worked in very quickly, everyone was understanding of our situation, and the service was great. Would highly recommend!

CJ got everything I needed taken care of and even had someone come pick up my car for me! They were great!

My service rep, CJ was efficient, nice and professional. He was prompt with follow up calls about the diagnostic of my car. From the moment I pulled up to the time I picked up my car, everyone was professional and the service was prompt.

Great people to work with. Leo, Joe and Anita were helpful and friendly. Will definitely continue doing business with Audi Nashville!

In a timely manner good work.

Was treated very well and the service was on time and on budget. Will use for all my needs.

I found a Toyota Highlander Platinum that I loved on a Friday evening online and owned it Monday afternoon. Adam, Jason, Scott, and Anita all helped me, and they were kind and patient, answering all my questions. The price is the price at this dealership - no haggling - which I LOVED!!! I despise negotiating prices. I found the vehicle I wanted under budget and I was happy to not have to spend hours arguing over price. I can't recommend this dealership enough - smoothest transaction purchasing a car I have ever had.

Audi Nashville is a wonderful dealership! I had a great experience!

I am very satisfied with the repairs to my vehicle. The only thing I believe that could have been better is the lack of communication. My service advisor was very responsive once I initiated contact, however was not proactive in terms of updates communication wise. It also appeared my advisor was adverse to any type of phone communication. If that was the case it should have been explained at the initial vehicle drop off that all communication would be by text and email.

We purchased pre-owned A7. It is gorgeous. Thank you Xavien for articulating your knowledge of the A7 (he drives one) After delivery, we had a problem with the car. The service department took a look to see what was going on. The service advisor (Sterling) informed me that Audi Nashville will fix the problem for free. Thank you Mr. Hartman.

Professional staff from greeting until completion. Work done properly,completed on time and as quoted.

The service is always execellent.

Customer service could have been better. Had No personality. Didn’t call, didn’t acknowledge when asked if car was ready. 1st time ever it’s been like that. Normally it’s Great .

Kiersten was awesome!

I had a flat tire and my vehicle was towed to Audi of Nashville for repair. It was a Saturday morning and I needed to have my vehicle back in order to travel out of town the next day. Once I got checked in CJ (service advisor) was nothing short of amazing. He ensured that I was informed of how the process worked from contacting the warranty company to getting the repair completed in less time than promised! CJ is a professional employee whom took care of me in a time of great need.

Went in for auto recall. In and out in little over an hour.

Very professional and take pride in doing the work right

They were efficient and capable

I purchased a car at Audi Nashville recently. It was such a pleasant experience. Our sales rep was Xavien-- he was fantastic. He had so much knowledge on not only Audi's, but all cars in general-- my husband and I were overly impressed. Would highly recommend.

Audi was very typically excellent in their work and customer service. I know it’s going to be a good day when it involves Audi service.

Jeff offered us great customer service as well as the rest of the Audi Nashville team.

I Recently traded my 2017 Q3 for a 2022 Q3 thanks to the help of my salesman, Jeff Baugh. I started looking at new Q3’s last fall and he continued to keep a look out for exactly what I wanted and the best deal for me. I can’t thank him enough for his persistence, which ended in me getting the car of my dreams! 💜

Excellant service

Great customer service and was easy to make my appointment and request a loaner car

Great and helpful staff. Nice waiting area and shuttle service.

Very friendly & nice area to wait for your car!

My service experiences have always been positive at the Brentwood Audi dealership. Communication is clear and complete and timely. They use face to face and email/texting as appropriate. They explain all work recommended and get approval before proceeding. They also help to prioritize work to be done now versus later and explain the level of importance for each task (i.e. will the issue cause major damage or mostly be annoying). I have also had two urgent issues that were able to be addressed quickly (within 48 hours). The waiting area is clean and comfortable and includes Wifi and coffee and basic snacks. I usually bring my laptop with charger and get some work done. Additionally, Cool Springs Galleria and restaurants/shopping are within a few miles. They have a shuttle service and I used it once to go to downtown Nashville for the day while my car received service. Overall, I recommend it and intend to continue using this service point.

Audi Nashville performed as advertised. Car was inspected and repaired as scheduled. Car was washed and ready for pickup prior to the pickup time.

From start to finish, our purchase of our new Q5 was very easy. Joe Virgen was our salesman and by far he was the most professional and patient of any salesman I have ever worked with. The entire experience with Joe, his sales manager Leo , and their finance manger Anita was too notch. We loved working with this group of professionals and will look forward to working with them again when we purchase a new vehicle again.

This dealership “walks the walk”. It starts with the service advisor Tyson who provides service with a smile and puts you at ease. It starts with keeping up with technology by having a system in place to send you a text that sends you a link so you can view the proposed warranty repairs and brake job. It allows you to pay online so you can just pick up your car after they have completed the job. They make sure that you have the complete experience with a complimentary vehicle service inspection and a courtesy car wash. I will definitely come back for my next interval service.

Fantastic, friendly, painless car buying experience

Audi of Nashville has almost any amenity that you can think of. The dealership is spotless and service is well organized and efficient. They have numerous waiting areas with plenty of drinks and snacks. You may not be waiting long because our service and a recall repair that was projected to take 3 hours was done in an hour, including the complementary car wash. It seems that everyone is happy that you're there. A special shout out to CJ, our coordinator and Joe, our shuttle driver. Overall, a great experience.

Had an issue with the turbocharger on my A6 and took the car in for a check up. I was lucky to have Kristen as my advisor. I explained the issue, got a loaner car, and 3 days later my issue was resolved. Awesome communication throughout the process and was very satisfied with the results. If you take your car to Audi Nashville ask for Kristen!

Very quick and efficient!

Gave an accurate estimate. Work completed in timely manner and car runs great!

Very professional organization. My Service Manager (CJ) was awesome! Discussed what was going to be completed and keep me well informed on the progress. I will continue to use this Dealership.

Excellent. Scott Weissman was very helpful and attentive. We were so impressed at how many Q5's were in stock. We had looked at every other competing luxury model and no one had any cars in stock. They are all to be ordered and just wait for an unknown period to receive them. With Audi I was able to choose what color combo and options I wanted and I drove it home that day! Great experience after another brand car fell through that I had ordered and sold my previous car. I was without a car altogether and so glad we stopped by Audi!

Ryan & Sterling were great assisting me with my tire issues.

First time here since I moved to Tennessee. Very friendly staff and prompt service.

EPC Light was Coming On Intermittently. Mostly On Cold Start. Cause FAULT; P256300 1 TURBOCHARGER BOOST CONTROL POSITION SENSOR CIRCUIT RANGE/PERFORMANCE. Correction: TURBO CHARGER GASKETS BOLTS NUTS COOLANT Rodney, my service advisor was very helpful and found me a car loaner while the service took place. However, outside the personal customer service I received at the counter, finding somebody to answer the phone in the service area is challenging. The Service portal on their website is scheduled so far out, they seem to assume they don't have loaner cars available when, in fact, they do. Then, when I get a car, upon time to return it since my car repair is complete, they ask, "how quickly can you get it here?" But my main frustration was the loaner itself. I received it with a 1/4-tank of gas. I ended up only driving it home then returning it two days later with no extra driving on it. Still, I pumped $8 of gas back into it just to replenish the tank. Upon return, the dashboard said 110 miles to empty with a 1/4 tank - just like I received it. But Audi Nashville charged my credit card $4.50 without my knowledge. I had to call Chase and tell them not to pay it. Since Covid, Audi seems to schedule less-than-needed staff and leave their service advisors out front to take the heat for poor service behind the scenes. I only graded 5 Stars because the 1-on-1 service was personable, as usual. Everything else deserved much lower. Dealing with the overall dealership is a challenge.

We had the best experience at Audi Nashville! Hands down the easiest car buying experience I have had. Ask for Jose! He was so quick and answered all of our questions. Entire purchasing experience happened in less than 2 hours. Best of the best!

Audi Nashville service is second to none.

Great car buying experience. Scott did a wonderful job going through all the features of my new Q3.

My wife and I purchased a new 2022 Audi Q5e from Audi Nashville and had a fantastic purchasing experience. The car was purchased from out of state and the sales manager did a great job guiding us through the sales process. The car was also delivered quickly and safely to us. The sales manager treated us just like family. Additionally, the staff at Audi Nashville was very helpful after the delivery with walking us through the car?s features.

I had the best experience by far with the team at Nashville Audi! Jeff and Annita helped me process the purchase of my new Q5 and I am very grateful for all their help. Best experience ever!!! If you want genuine people that can help you find the right car for you …. Ask for Jeff and Annita!

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Went on a Friday afternoon to see and potentially drive a car that I was interested in on the lot. Showed up with nothing, and ended up buying buying the car on the spot. They quickly assessed my trade in and got me an excellent number. Whipped up the paperwork for the new car no time, and I was out of there with a new car without a couple hours of arriving with no appointment in advance. Would always recommend these guys to anyone, as well as the rest of the Sonic Dealerships around town!

Went on a Friday afternoon to see and potentially drive a car that I was interested in on the lot. Showed up with nothing, and ended up buying buying the car on the spot. They quickly assessed my trade in and got me an excellent number. Whipped up the paperwork for the new car no time, and I was out of there with a new car within a couple hours of arriving with no appointment in advance. Would always recommend these guys to anyone, as well as the rest of the Sonic Dealerships around town!

Extremely nice and knowledgeable. The staff demonstrated hospitality.

The service rep went over and beyond finding me a loaner of the model I was interested in buying new while my used car was in for service. Then the sales agent also did an exceptional job finding the perfect new car I wanted to purchase.

Great sales and finance department. Sales kept me informed during my whole process.

Outstanding service in every way, from start to finish.

Amazing experience. Well-informed team members. Smooth administrative procedures. We have had several Audi’s and can’t imagine owning anything other than these vehicles. The service team is incredible too.

My service representative did an amazing job. Everyone in the service center is courteous and goes beyond the call of duty.

Shawn is always courteous and communicates with us in a timely manner. He shares car repairs needed, costs, and timeline for service completion.

Ryan and his team in the service department are the best that you can get. Friendly, fast, quality repairs done right the first time.

I will definitely recommend Audi Nashville because of its great customer service and the easy time I had making my selection. The salesman listened to my request and help me to make a decision on the Audi that I purchased. I have wanted the Q5 Audi for over nine years. Now I have finally got the ride of my dream. Thanks Audi and Robert who helped me, you were so kind and helpful. Cora Brown

Great customer service and car wash was a special touch

I had a great experience purchasing my car. Tyler was amazing to work with and very knowledgeable.

Always a great experience when I go there to service my car. I highly recommend.

Absolutely a positive experience for service. First class all the way

Was my first service experience with Audi of Nashville. They were polite, professional, prompt and very thorough. The facility was clean, and had two waiting areas; not over-crowded. Was quite pleased overall.

I went to Audi Nashville not sure of what car I actually wanted, other than I knew I wanted a second vehicle. Thomas and Samson were very patient while I settled on what I wanted, even though I asked them to test drive multiple vehicles. Never once did I feel pressured to make a decision. I test drove multiple cars before settling on a 2021 Q5, which was not even on my radar when I started car shopping. I was in frequent communication with them which was great since I knew exactly what was going on throughout the process. After I settled on my Q5, they sent it to be detailed and when I arrived to pick up the car Thomas and Samson were actually doing some detailing themselves to make sure not a spot was missed! I'm very pleased with my experience!

Very helpful staff who are well informed.

Enjoy the service that I always get from them. The service is tops.

Excellent. While on a driving trip from Philadelphia around through Nashville and back, the check engine light went on. I called to see about having the car checked, and was able to be squeezed in on a very busy day. Diagnostics were done, and repairs made to what was wrong. I was able to wait for those few hours in a beautiful, comfortable area (on 2 floors). Everyone was welcoming and friendly, and I was back on the road without worrying about that light on the dashboard.

The team was able to service my car on very short notice (same day!) and got me in/out in a jiffy, which was great and especially since I just moved to the area and had not been to this service/dealership before. They were great about walking me through each step!

I had a great experience at Audi Nashville. Scott and the rest of the staff were great! When I went to pick up my new A5 it was in the showroom with a bow — the whole experience felt very special.

Excellent service and professionalism was provided by the staff.

Wonderful car buying experience at Audi Nashville. Love my new Audi Q7 and will stay within the Audi family of cars for my future buying needs.

Brought in an Audi I?d purchased out of state at another dealership. Despite the fact that the car had barely 500 miles on it the car had a rash of unusual symptoms such as the cooling fan running continuously when the engine was cold. CJ from service led the team that diagnosed the problem as being a third party device which had been installed without my knowledge, however the device had been improperly installed and was the cause of a ruined battery and other problems. CJ kept me informed of the situation and coordinated with the original dealer to direct the cost of repairs (not covered by warranty) to the original dealer, thus saving me a possible $1,2 00 service bill for a car barely out of the showroom. Fine job by CJ and his team at Audi of Nashville.

Great service and accurate!

We had a fantastic experience at Audi Nashville! Drove 2.5 hours from home to look at used vehicle. Tyler took care of us from start to finish and went above and beyond. Excellent customer service! Very impressed and would definitely be a customer in the future. Thanks Tyler!

My experience buying with Audi Nashville was amazing. Bob Shell made the entire process from start to finish a breeze. I originally located my vehicle online and reached out to Bob at Audi Nashville to inquire; he quickly prioritized me and provided me with all the necessary information in moving forward with the purchase of my new Audi A7. I am a resident of Atlanta and was not physically able to see the car right away so Bob provided me with videos and photos of the vehicle inside and out for the most through virtual inspection possible. Bob sat down and spoke with me on the phone and explained the details of the car and purchase. I informed him that I would like to move forward with the purchase. I jumped on a quick 1 hr from Atlanta to Nashville, caught an Uber to the dealership where Bob was waiting for my arrival and after a quick in-person inspection and a test drive, I walked back into the dealership signed the remaining paperwork and received my keys to my new A7! I was in and out of the dealership in less than an hr! I honestly was blown away how simple and how quickly the whole process was ? very pleasant process honestly. Thank you Audi Nashville to Bob and Cory, you guys are amazing. It?s been 6 months and I couldn?t be happier! C.McCall

Excellent service. Team did a wonderful job servicing, repairing and adding new tires.

Jose was easy to work with?very pleasant, knowledgeable about the vehicles I was interested in. Staff was professional yet personable. Great experience especially for first time Audi owner.

Fantastic service... it always feels very personal, a d Kristina Jackson is the best!!!

We purchased a used vehicle for our daughter from Audi of Nashville. The purchase was easy enough. The salesman and the paperwork was quick and easy. Now the but, the car needed windshield wipers upon purchase. Since it is a safety issue one would think this would have been addressed before selling the car. The car was dirty on the exterior and the inside smelled like my sons football practice clothes after a week of not being washed. So, with a little TLC once we got home it was fine. Just an FYI this dealership does not offer a free Sirrus XM trial with purchase.

Great customer service and the quality of people are very professional! Exceptional time given when expressing your concerns about your vehicle.

Recently had tires replaced and an alignment done on my A6 and the service was excellent. Ryan Grubs was the technician that performed the work and he did a fantastic job. Highly recommend! Thanks!

Leased an e-tron last year. Very easy experience and very much enjoy the car!

Have been involved in two purchases. Staff is professional, friendly, helpful and always working to make the experience enjoyable.

I love Audi Nashville’s team! They make me feel welcomed and valued!

Great experience buying the vehicle online. Trey Lee was very helpful and the best part was he delivered the vehicle to my home. Highly recommend this dealership.

CJ is always a professional gentleman and a pleasure to work with.

This is my second used car purchase from Audi of Nashville. We were extremely pleased with their turnkey abilities. I trust them completely.

Needed help because of tire damage. Worked me in on short notice. Took me right in to replace tires, even provided loaner.

Bobby Patterson is A Plus in customer service. He has always make it easy for the customer/me.

Always take care of my issues even though there are not that many.

Good service and was satisfied overall. Only wish there were a closer dealership in my area.

I'm very pleased with the service I receive at this dealership.

Always a pleasure to deal with Audi of Nashville. Bobby is the best!

We have used Audi of Nashville for years and highly recommend them to everyone. Bobby Patterson is our go to service representative. We trust him with all our service needs.

Seamless process from dropping off the car and picking it up at the time I was told it would be ready.

Unfortunately my lower mileage S7 had it?s AC compressor die...... it?s now been replaced and working great. They provided a loaner and were extremely friendly. Great dealership. Rodney rocks.

Had the car I wanted. Spent a lot of time with me reviewing the features of the car. Price negotiation was honest and fair. Delighted with the overall experience. Would definitely buy from Audi of Nashville again.

excellent buying experience done mostly over the internet during CoVid

With the Coronavirus the Audi Nashville Facility was very clean. Someone met me at my car nd escorted me into my service provider. since I was not able to schedule an appointment because of a nail in my tire. I was worked in and tires replaced under warranty at a reasonable time frame. They have always been kind, friendly and thoughtful.

On Friday, July 24th I contacted the service department to get an updated quote for repairs on my car since it had been several months since the initial quote was given by my service associate, Rodney. I was told to leave a message and someone would get back to me that day since Rodney was not in the office. I left the message on a female's voicemail in the service department but no one returned my call. I called back on Monday, July 27th and I asked if I could speak with someone again about getting an updated repair quote and I was told to leave another message. I declined to leave another voicemail message and asked the receptionist/operator to take my name and number to someone directly and have them call me back. Again, I did not get a return call. I called back on Tuesday, July 28th and explained the situation to the receptionist/operator again but this time I also stated that I wished to file a complaint. It was then that she was able to connect me with a gentleman in the service department by the name of Shawn. He assured me that he'd update the repair quote and call me back within 20 to 30 minutes. Approximately three hours later I had to call back since I had not received a call within the agreed upon time frame and apparently he had sent to the quote to old email address that they had on file which I no longer use. I have to admit that in my four years of being serviced by this location I have never experienced a lack of responsiveness to this degree. I can only hope that no one else experiences what appears to be a decline is customer service and that things are turned around quickly.

Went in for small mechanical issue. It was fixed promptly. Car was restored clean and washed.

Easy to schedule. Immediate attention upon arrival. Service was done quicker than anticipated. Justin was a friendly attentive person

On time, a;; re[airs were completed and notified of cost in advance. Used social distancing

Bobby was excellent as always. He knows me and my vehicle. Awesome Guy.

The service department staff is efficient and professional. The quality of service is great

One of the best dealerships we have ever dealt with, and we?ve bought a lot of cars over the years from a lot of dealerships. Thai is our 4th car from this dealership. That tells you something right there!!

Exceptional service and response by the Audi Nashville staff. Very accommodating and ready to fill all my service needs. Keep up the great work, give Christina a raise.

Always great experience even if very expensive. Christina my service advisor rocks!

Overall I have an amazing car buying experience at Audi of Nashville. They responded to my email for a test drive ASAP. The car was marked at the best price and the customer service of my sales guys was amazing. They place was really clean and they communicated well. The only thing that I had an issue with is that the car was NOT detailed on the inside very well. I had lots of pet hair and smelled really bad. I hired a detail guy to shampoo the inside days after I purchased the car.

Enjoy dealing with my service specialist. Very courteous, knowledgable, and kept me up to date with the progress of my service.

Service was amazing, even during COVID-19. Gloves were provided and the facility was spotless.

Bought my Q5 last September, and the buying process was very easy, and quick. First service was good, great waiting area, fast service and overall pleasant experience.

Buying experience was as good as it gets when buying a car. Slava was very patient and, best of all, there was NO pressure. We are very pleased also with the fact that the Service Department immediately set our first appointment. Service with our previous car was one of the main reasons we were switching brands.

This is my second Audi Q5 and I had another 5 star buying experience in Cool Springs at Audi of Nashville.

The way I am treated at Audi Nashville makes me never want to buy a car anywhere else. Great customer service, very friendly and knowledgeable staff?and I love my Q7!

Working with Audi of Nashville was a terrific experience. We had the pleasure of working with Slava who treated us like family. His product knowledge and professionalism made us feel confident we were making the right decision. Unfortunately, they did not have the exact color combination we were wanting at their dealership, as it had just sold that day - as a result - Slava, Leo and Robert all worked diligently in making sure to locate the exact car we were wanting. Price can be difficult, however, all three of them went above and beyond our expectations and we were happily able to come to an agreement on price. This was a first-class car buying experience!

Aric and his team at Audi Nashville made my out of state experience pleasurable and easy. I would highly recommend their facility for anyone looking to buy a car!

Always a great experience at Audi Nashville! Everyone is very courteous and professional. Highly recommend!

Jeff and the Audi tam did a great job finding the car I wanted.

Everyone is very friendly and attentive! The service was done efficiently and in a timely manner! Would highly recommend to anyone!

Melissa and Christina greeted us with smiling faces and let us know they wanted to be an advocate for a smooth, successful repair experience at Audi.

Shuttle service was great! Joe is awesome! First time getting serviced and appreciate the timeliness of work being done. Also, the complimentary car wash is a bonus!

Joe Virgen and Robert Hartman went out of their way big time to work with me and get the deal done. I also greatly appreciate that they are a zero pressure dealership and will never push to complete the purchase.

Joe Virgen and Robert Hartman went out of their way big time to work with me and get the deal done. I also greatly appreciate that they are a zero pressure dealership and will never push to complete the purchase.

I am so pleased with Christina Jackson and the service dept at Audi Brentwood. They have been a pleasure doing business with.

Great, easy drop off, check out and pick up. Always a good experience.

I was very impressed with the service department. They provided a comfortable environment while you wait to have your vehicle serviced.

The buying process was exceptional from the quality and quantity of inventory, the personalized sales process, and exceptional delivery of vehicle. The Audi of Nashville team is top shelf.

Bobby Patterson is thorough, patient and so kind. He REALLY knows the Audi products and his experience is invaluable. Even better, if given a good description of an issue over the phone he usually can diagnose the problem. Never ever have I had a service advisor with that scope of knowledge. Amazing.

Love our new Q7! Highly recommend our salesman, Trey. He did a great job at assuring we were happy with our purchase. He also thoroughly walked us through the vehicle before we left.

The service associate was very knowledgeable and pleasant. She was also very professional and answered all my questions accordingly.

My mom told me never to use the word "hate" so I must find another word to express my feelings about the car purchasing experience. I generally loathe everything related to buying a car. Remarkably Tyler and the folks at Audi Nashville provided me with a level of service and car buying experience that might make me have to reconsider my position about car salesman and automobile dealerships.

Very good. No problems. Repairs done timely and loaner provided

I flew into town with my husband and car consultant and was met at the airport by my salesman Thomas Simmons (super guy). He drove us to the dealership and as we got in they had an indoor delivery bay with my new car inside with a big red bow on it. To tell you that I was excited and overwhelmed is an understatement, I had never experienced anything like that. He couldn't have been more patient and really took his time explaining the entire process. Not to forget , when we arrived we were given some Audi salted caramel chocolate candy by Robert Hartman which further showed their passion for excellence- thank you�� We were then handed off to the business manager DJ Matchen where things could usually cost you a lot of money but, never have we laughed so much while buying necessary Á la carte services for our new 2019 Q7. He was very low pressure and matter of fact, he really made an impact and a difference as to what we were going to buy and why. Overall, from the 1st smile from the receptionist to the good luck and well wishes from the staff, it was the best car buying experience I've ever had.

Fast service and friendly employees. When I bought my car here it was fast and easy. I had my 10,000 mile tune up and they gave me loaner car which was really helpful. The service was fast and they called me when they were done. I was very happy with everything!

Christina Jackson did a good job getting my service done and in a timely manner.

Regular oil and filter change and some recall repair work done. I received a loaner (very nice A5). Car was ready at the time promised.

Bobby Patterson and Audi of Nashville take great care of my car. All work is done correctly, explained and followed up. I have never had an issue with the service and repair work.

Christina was super helpful and very friendly, she even went the extra mile to find my pre-owned Q5 was still under warranty for my 45K mile service so i didn't have to come out of pocket.

Christina Jackson was very friendly and helpful. She made the service experience a positive one.

The personnel were professional and courteous. The service was accurate and prompt.

The car-buying experience at Audi Nashville is the best in my 35 years of automobile purchases.

I had a fantastic experience from the time that I can in to shop for a new car and when I drove off in a new Audi Q5.

I didn't expect to buy a car that day...was just doing some comparison shopping. Aric Diaz was super helpful and informative and I was very impressed with the A5 Sportback. In the end, the buying process was easy, I got a fair deal and I would give the overall staff an A+ for customer support.

Outstanding job!! I had my car detailed and it looks brand new!

Great staff very friendly and Fantastic service !!! Went overboard to help me had to order parts and they gave me a very nice loaner!!!

Nashville Audi made the purchase a good experience. The salesperson was very helpful and accommodating. The first service was to rotate tires and the employees were friendly. No issues!

Really enjoy the customer service provided by Bobby, the Service Manager. He does a great job.

Audi Nashville goes out of there way to make you feel comfortable and appreciate your business.

Top Notch Service as always -- bought my Audi used at a non Audi dealer and brought it to Audi Nashville for service and these guys have treated me like I bought it off the showroom floor every time I have been in

Always impressed with my maintenance visits. This location serves to please! Thank you Steve!

Love my car, a used Audi in excellent condition and wonderful salesmen.

Audi of Nashville has ALWAYS taken care of my car! Bobby Patterson is the absolute best customer care I have ever experienced!! I feel confident I’m always taken care of!!

I had a problem with my GPS. Audi of Nashville replaced the module and also the fuel filler door mechanism. Excellent job done!

My sales representative was very helpful. The car selections were great.

Dealing with the Audi Nashville Service Department is made better by employee Steven Baldwin. He does an excellent job. We like our Q7. If you are in the market, investigate the cost of service first.

Audi Nashville made the car buying experience the easiest I've ever had! We test drove, then negotiated for a few minutes, and the deal was done! Since we live in another state, they overnighted the paperwork for signatures, and we picked up the van. Joe was especially nice to work with - very friendly and helpful.

I had my Q7 towed to the dealership to have a flat tire replaced. They immediately took care of it and got me back on the road. Everyone was wonderful!

Timely service; great environment for waiting!i had passenger airbag recall... they assisted me in the process... All Ok

In and out as promised. The shuttle driver was especially helpful.

Justin Feil, the service manager and the entire service department were great. This is by far the best service department of any dealership I've ever been to.

Outstanding Customer Service! I highly recommend this dealership.

For the last five years, I have consistently received superb customer service anytime my car needed work. I am going to stick with Audi just because I love these guys!

very prompt and professional. very clean and accessible dealer. most Audi dealers have their top end cars locked.

Excellent Service Department. Luckily I haven't needed them except for routine maintenance and some minor adjustments.

Very helpful & friendly staff that looked after both us and our car. The facilities were clean and the process was very efficient.

Very nice folks treated me with respect. Car service was timely and accurately done

Very easy experience buying a new car. Nathan was great to work with.

Very pleased with service. Great accommodations and friendly helpful staff.

Excellent, courteous and highly professional service provided on a unusual and unique warranty issue. I highly recommend the service department!

Excellent. Bobbie is always great! The dealership always has very good communication and follows through with everything.I would recommend them to anyone shopping for an Audi.

Excellent guided and educated shopping experience. Nathan and his team were great at advising and accommodating our schedule for appointments and test drives. We are certain to enjoy our vehicle and are most satisfied with Audi Nashville’s performance.

My work schedule opened my afternoon at the last minute so I called Audi of Nashville for service. The service center was very accommodating to work with my limited time schedule although they were booked for the day. Steve, my service technician, was professional in explaining the service work for my car. My car was returned to me washed and vacuumed. Thank you Audi of Nashville for tremendous service.

Excellent we discussed over phone made an offer. They accepted I thought it was a good deal for both parties

I started out with sales person by the name of Nathan Mallory whom I feel is not a fair person he lied and he didn't finish the deal. I will not go into details, but I will never recommend this dealership because of his sells ethics. Thanks to Tre Lee I left satisfied.

Great facility. Professional and friendly staff. Willingness to provide a loaner car if needed.

I brought my car to the Service Center for it's 30,000 mile under warranty maintenance service checkup. My service assisstant was cordial, and helpful in answering my questions. My car was checked and ready to go in less than two hours.

What a great surprise for the first service on our 2015 Audi Q5 Diesel to find such a great facility with attentive and capable people. Look forward to bringing the car in next.

Joe Virgen was extremely knowledgeable and professional. He?s a great asset to the dealership.

Great facility and huge selection but the best part was the salesman, Leo Chau. He is extremely knowledgeable of the product and goes out of the way to make the buying experience smooth and stress free. No pressure, no rush. Everyone here is friendly. The porters, receptionist, service advisors... EVERYONE. They all seem happy with working there and it shows. Best dealer in town.

I don't usually write reviews, but my husband and I were very impressed with the experience at Nashville Audi. Antonio Pruitt was our sales representative, and he went above and beyond with our purchase. We purchased a CPO vehicle, not a new one, but we were treated as if we did. I am in the market for another Audi Q7 in a few years, and I will definitely check with Antonio first.

Patrick in sales went above and beyond. He found a way to put me in my new car at a deal I was comfortable. He spend copious hours reviewing the purchase, teaching me all the functions of my new car, and just making the entire transaction a pleasure.

fabulous service, clean facility, car cleaned & looked great after they were finished

Bought a car online line from Audi of Nashville. While Audi had an issue with the delivery of the car from the port of Jacksonville, Audi of Nashville has been great to work with. While some dealership would not ship a car for me, Audi of Nashville was more than happy to help me find a dependable, reliable shipper.

enjoyable but time consuming 50 characters is too time consuming also

Nashville Audi is always clean and professional. They have a fantastic new waiting area with a lot of privacy. Steve Baldwin is always very helpful and accommodating.

Service was excellent. Could of had one or more service advisors. Had to wait a while to get checked in

Communication could be better for out of state client ..

Great experience! I would deal with Audi of Nashville again in a heartbeat. Leo was incredibly knowledgeable and helpful.

Great experience as always. Friendly and great customer service.

Had a fantastic experience working with the GM, Robert, and my sales rep, Erik Bushon. Robert is very laid back, patient, and he was open to discussing pros/cons of the two vehicles I was considering. I was concerned about resale value on one of the models I tested...greatly appreciate his desire to help. Erik, was super patient as I debated two different models and various colors. For a busy Saturday, Erik made me feel like the only client they had in their dealership. Erik also has a laid back approach, is funny, and very knowledgeable about Audi. I highly recommend this outstanding dealership, and would give both Robert and Erik two thumbs up! Love my Audi!

Always a pleasure seeing the Guys at the Audi Dealership in Brentwood, TN.

Pleasant, efficient, professional, timely and quality workmanship.

I took a flight to Nashville from Grand Rapids MI, after seeing an add for a used car I was looking for that is very rare. Bert (salesmen) told me all about the car over the phone and any imperfections it had. He was very truthful and even willing to face time while looking at the vehicle! He picked me up at the airport and even brought me through Nashville because I have never been. This was the best car buying experience I have ever had. I strongly recommend using this dealer because of the very courteous and happy to serve attitude from the team! My car was nicer than anticipated with service done and a great detail. Thank you Audi of Nashville!

Had my Audi in for the 10,000 mile maintenance and a minor repair for the driverside window.

Service done in a timely manner. Very nice customer service. Very nice facilities.

I was out of town with a problem on Saturday afternoon. Audi of Nashville could not have been more accommodating, fixing the problem. Their expertise and courtesy allowed me to continue with my travel plans

Every member of our family owns an Audi. We love the cars but are loyal because of Audi Nashville?s service department. Rodney and Bobby are very professional and easy to work with. They truly put the customer and our satisfaction first. We?ve never had another car experience like this. We have been loyal customers for over 10 years and the service gets better every year. They are fair and they don?t take advantage of us. They advise us on how to save money as well.

Overall great service. My rep went out of his way to make sure I had everything I needed and understood some of the key points on my Q5 I was unaware of. I?d buy through Audi of Nashville again without hesitation.

Madelyn was an excellent Salesperson and was very helpful throughout the process

Audi of Nashville provides exception service on my Audi. Bobby Patterson is a great service advisor. He keeps me well informed and makes great recommendations as to what does and does not need to be done. I trust this service rep. and highly recommend.

Ryan Lewis and his entire team of service professionals did a great job of taking care of me during our maintenance check for our 2018 Audi s5. They were courteous, professional and prompt - great experience

I visited this dealership 45 minutes before they were to close. The staff was very welcoming even with our late arrival. We did indeed purchase a vehicle that night and couldn't have been more impressed with the professional staff even though they had to stay late on a Saturday night. I would definitely recommend visiting this dealership if you are in the market for an Audi!

Benton was a great salesperson. Very attentive and helpful.

It was a pleasure dealing with Kanyon, very helpful and professional. My only grip, and it's a big one, is that I was forced to pay for Permaplate when I did not ask for it. It is an added expense that should be my choice. This would cause me to not but a new car from you with this unnecessary expense that my friends in the car business have told me is nothing but added profit for dealerships. Other than that I would give you a 5 star rating

I brought my recently acquired 2013 Audi A8L for vibrations in the exhaust issues. Working with Steve Baldwin (Service Advisor) and Bob (Service Manager) they contacted the regional Audi representative who authorized a "courtesy" replacement of the exhaust pipes even though my Audi was out of warranty. This would have been a very expensive repair, but Steve, Bob and the regional Audi rep made it happen!!! I want to thank everyone involved and Audi USA and Audi Nashville has a new and very grateful customer. Look no further for your next new, CPO or used Audi. Their dealership is "top shelf", the staff friendly and professional plus very accommodating in service scheduling and turn-around! Again, thank you Audi Nashville.

Couldn't be better- free loaner car the best. Very helpful and friendly

It was a wonderful experience I love they way everyone treats you there like family

Very pleasant experience and would highly recommend Patrick Murphy to others. I was very impressed with the dealership and the individuals I met.

I was interested in a certified A6 and Jennifer could not have more helpful in working with me.

Excellent, Steve my service adviser was extremely helpful and polite. I did not have an appointment but had pickup up a nail in a tire. He worked me in, replaced the tire and cleaned the car all after 4:00 PM.

Excellent customer Service, above and beyond my expectations!

Audi of Nashville has always been professional, thorough, and expedient with all the business I've done with them.

My experience was first rate. The dealership as well as all the employees that I came in contact with were very professional and caring.

Quick turnaround on service. Bobby was super.The dealership was immaculate in appearance.

Bobby Patterson at Audi of Nashville is wonderful, courteous, funny, clear & so patient in explaining all work done on "the big beast" my fabulous 2014 Q7 which I love. Keep Bobby at Audi - he is the best.

Great service! Very timely and cost effective. I had a very poor buying experience and purchased our Audi S5 from another dealership Three hours away, but the service department experience has been exceptional.

Go see Nathan. If he's not available, wait for him. He's extremely knowledgeable on the entire inventory of AUDI vehicles. The entire staff at the dealership truly made HUGE efforts in making our car buying experience a pleasure

Very Positive - Kept us well informed as to the status of our cars build in the factory and arrival. Excellent follow-up

I always get in for service when needed and they are wonderful to deal with. My service rep, Bobby is very good about making sure all the details are covered on my requests!

Smooth buying process. They did what they said. Worked with me on to make it work with payment date, etc.

The overall buying experience was smooth and easy. Patrick was a great salesman. He was upfront and honest and was knowledgeable in answering any questions I had. This is my second Audi and I have always received great customer service from the Steve and the team in the service department. I would definitely recommend Audi Nashville to friends and family.

Respectful, responsive, and good follow up. Sales person spent time showing me all the electronic set up options.

I had a battery issue crop up on Saturday night. After a jump start Monday morning, I went to the dealership. They were very busy but took the car, checked it, replaced a bad battery, and in under an hour.

Service department personnel are really helpful, professional, and efficient. They have my car ready when they say they will and help me with any questions I have.

Excellent customer Service .Eric is a very good service representative to work with .

Jen and the team at Audi of Nashville are the best. Purchasing a car that you never lay your eyes on is the scariest thing in the world but I tell you they did everything to assure me I was getting a great car. Jen face timed me so I could see everything in and out of the car. The delivery service they used was the best and she face timed me again before it was picked up just to assure me the car was in perfect condition. Once we received it, we couldn't believe how immaculate the car was. The video didn't do it justice. Once we rcvd it, we noticed some minor things but Audi of Nashville didnt hestitate to get in touch with our local Audi to ensure we were satisfied. I'm still ecstatic about our purchase and process was phenomenal.

The only place I will ever have my car serviced. Friendly, courteous and quick.

Bobby Patterson went above and beyond for my Q5. His professional yet warm manner was very appreciated!

Outstanding sales and service departments. Consistent follow-through and high-level customer service on all fronts.

Annual service was completed. Bobby explained service that would be completed and took the time to be sure I was satisfied with service when I came to pick up my car. The cost of service agreed with estimate I was given by Bobby.

Great experience. The people who serviced my car were very nice and helpful.

As always, all of my concerns were addressed and taken care of

Nathan Mallory made my entire experience in purchasing a vehicle wonderful. He is extremely knowledgeable, kind, & has been very attentive from the day I met him which has continued even after completing the purchase. I will definitely be going back to him for my next vehicle, & I would highly recommend him & Audi to anyone.

It's always clean, professional and friendly environment at Audi. I would recommend this place to everyone.

WAS THE BEST NEW CAR PURCHASE I HAVE EVER MADE SMOOTH NO PRESSURE ... JOE WAS AWESOME

HUGE thanks to Audi of Nashville! They made the car buying experience so easy and exciting. Everyone there is very friendly, knowledgeable, and helpful. I learned so much about Audi, my vehicle, and the purchasing process. They really go above and beyond, and their dealership is very modern and sleek! I sincerely appreciate their time with me addressing all my questions and ensuring I was confident in understanding the features of my new ride.

Very Good Dealership. And takes care of their customers!

From the salespeople acting as a team to help secure the car I wanted, to excellent maintenance plans with free loaner cars or great lounge facilities, I've been impressed all around with Audi Nashville.

I was in for a recall. Service was great. I did not reserve a car to use in advance but he was able to provide me one.

Beautiful place, clean, everyone very friendly and efficient.

It was a great car buying experience overall. All process was very smooth and professional with no hassle. They delivered everything on their promise. Finally, My dealer (Patrick Murphy) is a great guy, and I recommend him to anyone who are serious about buying Audi.

I was treated very well when I went into the service bay. A repair that was supposed to be relatively quick turned out to be longer than proposed. Thus, Erick provided me with a loaner for the day so that I could run some errands while my car was being fixed. The only thing I would suggest is to have some desks and outlets in the waiting area so that there is a place to do some work while waiting.

Everything went very smooth - easy to work with. They had the paperwork read as soon as I arrived. There was no wait.

Excellent all around: Facility, scheduling, loaner, staff, and regular maintenance performed.

Thanks you very much for the Great Service's. Nice place to work while I wait.!!

Went back to Audi of Nashville as a previous Audi owner and was not disappointed. Luke was very knowledgeable and helpful and made the car buying experience as painless as was possible. I would absolutely recommend him and Audi of Nashville to friends and family. This is the end of my review.

Outstanding experience from first contact with sales representative to financing, pricing and support

Always a pleasant experience at the Nashville Audi Service Center.

Always been pleased with the professionalism and quality of the Audi Nashville service dept.

I went into the dealership not knowing if I wanted to truly buy the car, but once I spoke with Nathan about why I should buy an Audi and how he could get the deal done at a better rate than I had, it was a done deal. This was not only a great buy but the Audi dealership staff made sure I understood why I was buying and why. I would tell anyone to go in and experience what its like to buy a car from those who are not just trying to sell you a car to get your money, but to sell you an experience with a great car. Love my Audi.

This was the best experience I have every had when buying a car. Nathan and staff made it easy and enjoyable to do business with them. Looking forward to my next Audi.

Polite, focused and go the job done in a good time. No loaner care available despite booking 1 week in advance.

Great service. As usual! Waited the projected time frame and no worries at all

Everything was excellent and this is a top dealership.

Rodney Long provided excellent advice and was very professional.

Very professional. Kept me informed about any changes during the buying process.

The staff was great and my process for getting a new car was so easy, being the fact this was my first time buying. Thanks Audi Nashville!

Excellent customer service, prompt and very professional

The service department at Audi of Nashville is very accommodating, efficient, on time and pleasant to work with.

Eric was very helpful and would recommend this Audi dealership.

Great price and great experience salesman was great at Audi of Nashville. He didn't try to push me into buying the truck (Ford F-350) overall great experience. The ONLY negative I can say is the vehicle had not been detailed very good but it was nothing major. It also wouldn't go through their car wash according to the salesman which is understandable with a huge truck.

These guys are fantastic, They will work for your business.

I have purchased several cars from Audi of Nashville. Not only has the buying process been easy and honest, the service AFTER the sale has been out standing!

We contacted Audi of Nashville to purchase a new Q7. I cannot tell you what a wonderful team you have at this dealership. Bert Henderson was absolutely amazing!!! He made this purchase by far the easiest one that we have experienced. The general manager, Robert, was so professional and personable. The entire team treated us as if they had known us for many years. They completely exceeded our expectations. Bert took the time to go over all of the features offered in this vehicle. When we left the dealership, we were completed satisfied with our new Q7!!!! We love it!!! The next vehicle we purchase will definitely be bought at Sonic!!!

Always received outstanding service Audi Nashville. Thank you Bobby Patterson!

I looked to purchase a car for several months and finally decided on an Audi. The salesmen and finance manager were efficient, knowledgeable, and easy to talk with. My experience with this dealership was awesome!

Wonderful experience overall. Nick and Mark were great. No hassle. Efficient.

Erik was the main one to assist me with giving me a full detail on what was done with my car. All services were done up to par.

I have brought both a Jaguar and an AUDI A6 from this dealership. Service dept is excellent.

I was very pleased with the entire buying process and so far the car is a 10!

Quick and easy car buying experience. No pushy salesman.

Walked in without an appointment & I was able to get oil changed & car was. Customer service was great. It was the best service ever.

Great experience: from the leasing process in a beautiful facility to friendly service.

The service was for 25,000 miles and recall repairs. All repairs were completed above my satisfaction.

The service department is the absolute best. Rodney went over and beyond in making sure I was satisfied. All of the salesman are super friendly and make you feel very comfortable. If you've never been to Audi of Nashville you need to go asap!! Thanks again Kristy Sprouse Clarksville, TN

Very pleasant! Employees were very friendly and helpful.

Great service department . Will lease another vehicle from dealerships

They were friendly and helpful over the phone. Even though we didn't purchase the vehicle our experience was good!

Good competent people with a great attitude and attention to detail

Salesman was outstanding. Excellent customer service. He found exactly the car I wanted.

Steve Baldwin is great, always a pleasure to come in for service.

We were looking for a used Audi, but ended up leasing a new A6. Our salesman was courteous, low pressure and professional. We were very impressed with this dealership.

Just purchased new Audi from Audi of Nashville. Switching from Lexus. Tim Cochran did a great job with the sale and the orientation to the car. Thanks!

Luv Audi.....they need to make a Audi truck bet they really make money then

Def would recommend. ..